"Ms LaToya was very friendly and helpful. Ms LaToya made suggestions for additional items to ensure a good night sleep "

"I ORDERED A NEW NASAL PIECE. I COULDNT FIGURE OUT HOW TO REPLACE IT, I WENT TO CHAT AND THE LUCK OF GETTING LATOYA TO ASSIST ME. SHE KNEW ALL THE ANSWERS, WAITED FOR ME TO COMPLETE EACH STEP AND OFFERED THE PROPER ASSISTANCE ALL THE WAY THROUGH, TO RECTIFY MY ISSUE IN A MATTER OF MINUTES, MAKING ME A VERY SATISFIED CUSTOMER"

"Shopping for CPAP parts can be confusing and frustrating, but not with LaToya on the job! What great service and knowledge! I'll be back thanks to her service and will recommend you to my many friends and family that use CPAP's! Many props to her!"

"Very easy to sell a machine with great advertising........
THE WORST CUSTOMER SERVICE EVER!
NO RETURN CALLS,NO RETURN EMAILS, NO FOLLOWUP,NO ANSWERS!!
6 WKS TO FIX A BROKEN MACHINE???????????? UNACCEPTABLE!

GOOD LUCK IF YOUR MACHINE BREAKS AND YOU NEED IT FIXED!!!!!!!!!!"

"LaToya was very helpful, friendly, and professional. I was not rushed and was given good recommendations. Everything about cpap.com is top notch. "

"I called with a series of frustrations regarding a defective machine. I was transferred by a lovely customer service rep (sorry I cannot remember her name. It begins with an "E" and she deserves praise also) to her Team Leader, Layne. She was courteous, patient and proactive.

Layne saw to all of my concerns and now I can travel without the worry of being without my sleep therapy.

Grateful for everything she did to alleviate my worries, both great and small. Haven't experienced this type of customer service ANYWHERE in a very long time.

Kudos!

GVS"

"I was experiencing a problem with my AirMini device and sought assistance from CPAP.com. It was a lengthy
process to resolve the issue but Lala was outstanding throughout the process to achieve a solution. Lala demonstrated an exceptional commitment to provide assistance and is an outstanding example of customer assistance at CPAP.com."

" LaToya was very helpful during our online chat. I highly recommend CPAP.com!"

"LaToya was very helpful. She answered all my questions. Very happy with all my purchases for years with your company!! Thank You!!"

"Casondra was very helpful and patient. We discussed multiple travel CPAP machine and mask options and she was very knowledgeable about all of the products we discussed. Ordering was quick and easy. She also helped with the selecting the right mask type and size. I will definitely come back for my CPAP supply needs."

"Great staff! LaToya was very knowledgeable about all the products and was able to answer every question. Made me feel comfortable from the time I walked in, till the time I left. "

"Carol was super friendly and very helpful! I really appreciate all her efforts!"

"LaToya was fabulous and guided me through the ordering process as well as updating my account. Thanks LaToya - GREAT JOB!"

"I spoke to LaToya P, who was very helpful, explaining that I can download the form by accessing my account. This saves me time and frustration."

"I was so fortunate to get Carol M. as the service representative at CPAP.com. She was so professional and helpful! I had purchased a ResMed air mini CPAP. It requires a physician prescription, which this company very efficiently requested. My physician is usually very responsive so CPAP.com had me contact my doctor. The doctor's office had not seen the fax on their end. Carol tried calling the doctor's office but it was close to the end of the day. She persevered the next day and reached someone, checked to make sure the fax number was correct and resubmitted the request. She then followed up with a call and email to me. This was amazing service! She felt that I did not have to be in the middle calling both parties back. That was such a kind gesture and such impressive follow up. Thumbs up to Carol!"