"Latoya was friendly and professional. She answered all my questions and was patient."
"Samantha was so patient in helping me with my new CPAP machine and mask! "
“Hello! We are happy to hear that Samantha was able to patiently provide you with the assistance you needed. Please let us know if there is anything else we can assist you with.”
"Heath did an excellent job of placing my order, gathering the necessary documentation and getting the cpap shipped to me in time for my trip!"
“Hello, that is wonderful! Thank you for letting us know that Heath, provided you with excellent service. Please let us know if there is anything else we can assist you with.”
"Carol was extremely knowledgeable and professional in helping me with my CPAP supplies neeeds. She was most pleasant!"
“Hello, thank you for letting us know that Carol, managed to provide you with the service you deserve! Please let us know if there is anything further we can assist you with.”
"I called cpap.com to place an order for a travel cpap machine. I spoke with Carol who was most helpful in answering all of my questions. I was in a bit of a time crunch so she told me about expedited shipping. Great customer service Carol. "
“Hello, thank you for letting us know that Carol, managed to provide you with great service! Please let us know if there is anything else we can assist you with.”
"Had a warranty issue with my machine and CPAP.com got me a new machine shipped out immediately!"
“Hi Darren, we're sorry about the initial experience, but very happy that we were able to get you taken care of. Please let us know if there is anything else we can assist you with.”
"It was really easy to shop here, THANKS to Carol M. She was a big help!!!"
“Hello, I am sure that Carol, would say you're welcome! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”
"Carol M was so helpful. She solved all!"
“Hello, thank you for letting us know that Carol, managed to provide you with a resolution to all of your concerns! Please let us know if there is anything else we can assist you with.”
"Carol M. is very helpful, professional, and caring. She takes pride in her job, and it shows. Perhaps best of all-at least for me-she's articulate and understandable. That's a big plus for someone with hearing loss! I don't think I ever had to ask her to repeat herself. "
“Hello! Thank you for letting us know that Carol provided you with the service you deserve. Please let us know if there is anything else we can assist you with.”
"Carol was amazing! I was experiencing issues and major frustrations with my employers insurance approval process. I expressed my with frustrations to Carol and she listened attentively without interruption. In a matter of 15 to 20 minutes Carol had explained pricing, reordering of supplies, placed my order for a brand new CPAP machine, nasal pillows and delivery would be the next business day! Customer service such as this is unheard of!! Thank you so much for all your help. You rock!!!"
“Hey Dwna! That is wonderful! Thank you for taking time out to let us know that Carol, provided you with amazing service! Please let us know if there is anything else we can assist you with.”
"Anita was very patient, knowledgeable and helpful. Her sincerity and understanding of the machines made me feel very at ease in doing business with CPAP.com. So far, this has been a very easy and wonderful experience. I had been dreading calling in to get a machine ordered, but if I'd known how easy it would be, I would not have put it off. The website is excellent in the information provided, and there are even links to specific insurance company claim forms to make filing a claim as easy as possible. I wish more businesses were as professional and well conceived as CPAP.com."
“Hello, thank you for letting us know that Anita, managed to ease the confusion of ordering your CPAP equipment. We wish you the best and look forward to hearing from you again soon!”
"Carol M. was a delight to talk to, very friendly and pleasant. She was extremely helpful in choosing the right machine and mask for me. She answered all my questions on point. Thank you Carol, it was a pleasure. "
“Hello, we're very happy to hear that Carol, provided you with the service you deserve! Please let us know if there is anything else we can assist you with.”
"Excellent customer service by Carol, she helped me decide on a product and placed the order through the phone. I am glad this store is in Houston, I will go pick up personally.
Will recommend cpap.com to others !
"
“Hello Ganesh, thank you for letting us know that Carol provided you with excellent service! We look forward to hearing from you again soon!”
"Carol was courteous, helpful and patient as I explained my situation. Her voice is mellifluous and her diction flawless. She gave me some good advice and handled my order swiftly and well. Excellent experience!
"
“Hello! thank you for taking time out to let us know that Carol, provided you with an excellent experience. Please let us know if there is anything else we can assist you with.”
"Carol made the experience easy and made many options available to me. She is just awesome "
“Hello, thank you for letting us know that Carol, provided you with an awesome experience. Please let us know if there is anything else we can assist you with.”
A rep from CPAP.com, CPAP.com, has responded:
“Hello, we are glad to hear that LaToya, managed to provide you with great service! Please let us know if there is anything else we can assist you with.”