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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-12-10

Awesome!!!

"Quicky delivery....exactly what I ordered. Will order again."

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Overall product shipping and delivery process

Rep reply posted 2018-12-10
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! We look forward to hearing from you soon.”


Verified
5/5

2018-12-09

Chinstrap

"I really like the chinstraps because they,re very comfortable."


Rep reply posted 2018-12-10
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-12-09

nasal pillow replacement

"Order arrived on time and correct. Only issue is this supplier does not work with any insurance, so there is no reimbursement from Medicare or supplemental insurers. "

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Overall product shipping and delivery process

Rep reply posted 2018-12-10
A rep from CPAP.com, CPAP.com, has responded:

“We are very happy to hear that you received your order in a timely manner. Even though we do not work with, or accept any insurance, we try to remain competitive with our pricing. Please let us know if there is anything else that we can assist you with. ”


Verified
5/5

2018-12-08

Excellent experience!

"Purchasing from cpap.com is easy. Very nice alerting feature for supplies as well. "


Rep reply posted 2018-12-10
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-12-07

Very Helpful

"Needed help with a mask order the gentlemen I spoke with was very helpful and really saved me some time and money can't say enough good things about my experience "


Rep reply posted 2018-12-07
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! We are happy to hear that you were able to receive the assistance that you needed. Please let us know if there is anything else we can do for you.”


Verified
4/5

2018-12-07

Quick and easy

"Would give 5 stars if shipping were faster and free"


Rep reply posted 2018-12-07
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you had a quick and easy ordering experience. We offer free shipping on all orders $99 and over everyday. Please make certain that you are signed up with a valid e-mail address so that you may receive special promotional shipping offers that we advertise throughout the year.”


Verified
5/5

2018-12-07

Perfect Service

"I've struggled for a year with my cpap. One headgear to small one too big, allergic to another. This I ordered was recommended by a friend and the cpap employee made ordering a breeze. Thank you."


Rep reply posted 2018-12-07
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you have found a headgear that is working out for you. Please let us know if there is anything else that we can assist you with.”


Verified
5/5

2018-12-06

Sooner is better.

"Good products and fast delivery. Received my order sooner than expected."

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Overall product shipping and delivery process

Rep reply posted 2018-12-06
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your order in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-12-06

Great Supplier

"Everything I ordered worked perfect!!!!!!"


Rep reply posted 2018-12-06
A rep from CPAP.com, CPAP.com, has responded:

“That is excellent! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-12-04

The right stuff

"Everything as ordered, quickly delivered and excellent quality!"


Rep reply posted 2018-12-04
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
1/5

2018-12-03

I ordered some chin straps that I never got.

"I send mails to CPAP and never got an answer to find out what happened to my order."


Rep reply posted 2018-12-03
A rep from CPAP.com, CPAP.com, has responded:

“We are very sorry for the delayed e-mail response. It looks like the shipping company is returning your order to us. Someone will be reaching out to you right away to resolve this issue for you.”


Verified
5/5

2018-12-03

Fantasic customer service..

"Representative was very helpful and knowledgeable."


Rep reply posted 2018-12-03
A rep from CPAP.com, CPAP.com, has responded:

“We are very happy that you were able to receive the assistance you needed. Please let us know if there is anything else we can help you with.”


Verified
5/5

2018-12-03

Travel size cpap machine

"I had questions while ordering and the rep on the phone was very helpful with answers to my questions. Delivery was quick and materials arrived as described. Just used the machine for two weeks on vacation and it worked great. I like that I could use the mask portion of my regular machine. Even though my insurance does not cover the travel cpap machine it is worth the purchase for me."


Rep reply posted 2018-12-03
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you are enjoying your new machine. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-12-03

Great impressions from the start

"Fast and efficient service.
I stuffed up my order, and they fixed it up for me, and sent what I needed. I was amazed how helpful and friendly they were.
Was referred by a friend - happy to refer you, and you won't be disappointed.
"

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Overall customer service
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Rep reply posted 2018-12-03
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for the very kind words and any referrals. We are always glad to help and hope to hear from you again soon!”


Verified
5/5

2018-12-02

Very quick service and delivery!

"Considering how complicated each order could be, CPAP.com got it right and extremely fast delivery. Thank you !"


Rep reply posted 2018-12-03
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you received your correct order and in a timely manner. Please let us know if there is anything else we can assist you with.”