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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-11-18

Sweet

"Not much to tell, I called you delivered in time, all's good. Just do what you say."


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! Please let us know if there is anything further we can assist you with.”


Verified
4/5

2018-11-18

Recent order from CPAP.com

"Product received as described and very quickly. Will use this vendor again."


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are very happy to hear that you received your order in a timely manner. We look forward to hearing from you again soon!”


Verified
5/5

2018-11-18

Good service

"Had what I needed and sent it quickly."


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you were able to receive your needed items in a timely fashion. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-18

Awesome

"I like the products, fair price, timely delivery"


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! Thank you for being a valued customer. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-17

Cpap filters

"I needed some filters for my cpap machine. I was told by my healthcare provider that I needed to see one of their doctors first even though I assured them that I would pay for the filters out of pocket. I went online and was able to order what I needed right away. Thanks so much!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are glad that you found us! Please let us know if there is anything else I can assist you with.”


Verified
5/5

2018-11-17

Great service and great prices

"Everyone was very professional and helpful"


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you had a great experience with our company. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-17

Always a good experience

"Fast shipping. Exactly what I needed."


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you received your order in a timely manner. We look forward to hearing from you again soon.”


Verified
4/5

2018-11-16

Revised Review - post follow up from CPAP.com

"My initial experiences with CPAP.com were not good. I had difficulty using their website and I did end up with a machine that was not satisfactory or what I had expected based on my prescription. I'm revising my review, as immediately after posting a bad review, I received a call from a representative that was able to rectify my issues and get me the machine that I needed.
Thanks to the follow-up call, I have understand why I was not satisfied with the original machine sent. The customer service agent that called me was very helpful, and able to get me what I needed. I would encourage people to call for machines if it is their first time getting a CPAP, as it was very difficult for me to navigate ordering online based on my prescription, and the information my sleep center had provided. Having a knowledgeable person to help was key in getting me to what I needed.
"


Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“We are deeply sorry for the initial not so good experience. However, we are glad that we were able to get you taken care of! Please feel free to contact us at: 1-800-356-5221 anytime you have questions, or concerns.”


Verified
5/5

2018-11-16

CPAP Heated HOSE

"Quick and easy purchase. Quick delivery."


Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“Hey, we are glad to hear that you received your order quickly. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-16

Great as Usual

"Rep was patient & helpful. Love the “we’ll call your doc for a prescription “!"

Detailed Review Benchmark + -
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Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Yep, we are always happy to try and get your prescription for you! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-16

Excellent Service

"Thwr treat me like old Friends."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“Hey there! That is wonderful! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-16

Beyond simple to order, best price around!

"CPAP.com made the experience of buying my travel CPAP so easy. The website is basic and simple to use. They contacted my MD and verified my prescription which saved me time & effort. And they were running a promotion which made my purchase $250 less than any other site!!! Thank you"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“You are most welcome! We are always happy to help! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-16

Terrific website for cpap users!

"My wife and I both use CPAPs. The local companies that sell this sort of equipment are generally awful. It's a relief to find a great site online like Cpap.com. They have a really good selection of masks, and you can try new ones with free returns within 30 days. We've been using this website for years to get our CPAP supplies. I highly recommend them."


Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us and the recommendation! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-16

Good buying experience.

"I received exactly what I ordered in a timely manner. I will buy from cpap.com again."


Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your order in a timely manner. We look forward to hearing from you soon!”


Verified
5/5

2018-11-15

Perfect

"except for your fax machine being sooooo slow!!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-16
A rep from CPAP.com, CPAP.com, has responded:

“Hey there! Glad you had an almost perfect experience. We'll look into that slow fax machine. Please let us know if there is anything else we can assist you with.”