ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.38/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-11-25

great buy

"The company that supplied me with my CPAP machine does not provide accessories needed. I tried several companies and did not receive satisfaction. I found your company and was so pleased to see that you supplied exactly what I needed. Received the item in a timely manner and feel so good about the fact that I now have your company to supply me with all items I need in the future."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-26
A rep from CPAP.com, CPAP.com, has responded:

“We are glad we had the accessories that you needed. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-25

Cpap

"Excellent service thanks. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-26
A rep from CPAP.com, CPAP.com, has responded:

“You are most welcome! Please let us know if we can be of further assistance.”


Verified
5/5

2018-11-24

Fast easy and very personalized.

"The support of the transaction was excellent! Easy breezey experience. "


Rep reply posted 2018-11-26
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. We look forward to hearing from you again soon.”


Verified
4/5

2018-11-24

very happy

"fast shipping,no problems,the way it should be!"


Rep reply posted 2018-11-26
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you are happy with the service that we provided. Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-11-23

Fast delivery

"Needed a replacement mask and got it quickly"


Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your mask in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-22

Excellent

"Very fast delivery and easy ordering "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“Great! Thank you for sharing you experience with us. ”


Verified
5/5

2018-11-22

Service

"Easy to order and fast and correct "


Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can assist you with.”


Verified
2/5

2018-11-22

Not the best choice unless you only care about price.

"I bought the ResMed 10 Auto and they didn't bother to change any settings, nor could they explain how to display the data I wanted. The machine came quick, but I sure spent allot of time having to research the machine to optimize it for myself. Along with a wasteful call sitting on hold without resolution. (The customer service rep's best suggestion was to send it back.) If customer service is important, look elsewhere. If you want a machine fast for a low price, then buy here understanding that you have to handle everything yourself. Thank God for google... "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“We are very sorry to hear that you did not have the best customer service experience with our company. Someone will be reaching out to you shortly.”


Verified
5/5

2018-11-22

Rest easy with cpap.com

"I had a difficult time finding a replacement part for my CPAP machine locally. Cpap.com had the part I needed. Thank you"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“You are most welcome! We are glad we had the part that you needed. Please let us know if we can be of any further assistance.”


Verified
5/5

2018-11-22

Excellent service.

"Product arrived when promised. "


Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-20

Easy to use... cpap.com

"Easy to call, get through to representative, and get questions answered. Order process efficient and received order as requested.
Good value :)
"


Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“That is excellent! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-19

HEPA replacement filters

"The filters met my hope in that they also were the right size for my Resperonics Autoflex CPAP unit."

Detailed Review Benchmark + -
Overall customer service

Rep reply posted 2018-11-23
A rep from CPAP.com, CPAP.com, has responded:

“Great! Please let us know if we can be of any further assistance.”


Verified
5/5

2018-11-19

Totally satisfied

"This is the first experience I have had with cpap.com. I am so happy with the marks I purchased and when I need cpap. Supplies. CPAP.com. is the first place I will check. My order was prompt and correct as well as great quality. Keep up the great work."


Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for taking the time out to let us know how we are doing. We are very pleased that your first experience was a great one! We look forward to hearing from you again soon.”


Verified
2/5

2018-11-03

Nose pillows

"I developed a pressure injury on the nasal septum of my left nares.
Someone from customer service reached out in a timely manner to rectify any issues.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are sorry to hear that you developed an injury from the nasal pillows that you selected. Someone from our customer service department will be contacting you shortly.”


Verified
5/5

2018-11-18

C-Pap hoses

"I was told about this site and and very grateful for it. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-19
A rep from CPAP.com, CPAP.com, has responded:

“We are grateful to have you as a customer. Please let us know if there is anything else we can assist you with”