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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.38/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
3/5

2018-11-13

Would have been perfect.

"My experience would have been 5-star. I had a time sensitive order which needs to be shipped in 3-5 days. CPAP.com confirmed the order for delivery next day. Status changed to another day after in just 24 hours. Apparently system or your order taker belatedly noticed that recipient's address was not entered in the acceptable format. So delivery was put on hold. For that I've to pay extra for a Saturday delivery. This could have been prevented had you guys reviewed the order to completeness or accuracy early on. "

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Rep reply posted 2018-11-13
A rep from CPAP.com, CPAP.com, has responded:

“Hi there! We are very sorry about the address confusion which caused a delay in you receiving your order and in turn you having to pay additional costs for shipping. We want our customers to have the best customer service experiences possible. Someone from our customer service department will be reaching out to you shortly.”


Verified
5/5

2018-11-12

Nice People

"Nice people who cared about helping me."

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Rep reply posted 2018-11-12
A rep from CPAP.com, CPAP.com, has responded:

“Thank you and we are always glad to help. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-11

No one could help but you because my insurance didn't cover this and no one would let me pay in cash. Thanks so much.

"It was wonderful and very helpful"


Rep reply posted 2018-11-12
A rep from CPAP.com, CPAP.com, has responded:

“We are always super happy to help! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-11

Great customer service

"I ordered the wrong mask and they quickly gave me a RA and sent the correct mask. I also returned another mask that I had bought that included their free insurance with it. They promptly refunded my money."

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Rep reply posted 2018-11-12
A rep from CPAP.com, CPAP.com, has responded:

“That is excellent! We look forward to hearing from you again soon!”


Verified
5/5

2018-11-10

Excellent service

"I very much enjoy buying from this company. They always have what I need in stock. Shipping is super fast. The packaging to ship is top notch. Great all around. "

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Rep reply posted 2018-11-12
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that your experiences with our company have been great! Thank you for letting us know and we look forward to hearing from you soon!”


Verified
5/5

2018-11-10

Filter door

"Excellent service but expensive."


Rep reply posted 2018-11-12
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you received excellent service from our company! Please make sure that we have a valid e-mail address on file for you so that you will receive our promotional offers of lower pricing. ”


Verified
5/5

2018-11-09

Best Variety in CPAP products Anywhere !

"I purchased quality products at the best price Right here!
"


Rep reply posted 2018-11-09
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-09

Fast service for needed CPAP part

"We got to our vacation cabin and realized that a part of my wife's CPAP had been left at home. CPAP.com had the part at a great price and shipped it to us at the cabin quickly. They saved our vacation. Great service start to finish. "


Rep reply posted 2018-11-09
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! We are always glad to help. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-09

Great Product and Fantastic Help!

"I contacted CPAP.com about the problem I had and ask how I could use my cpap machine while hunting and how it would have to work off a 12 volt battery. They found what I needed and helped me to set up the cpap machine and it worked
wonderfully and I was able to get great restful sleep with my cpap machine at over
8000' elevation. Thanks CPAP.com
"

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Rep reply posted 2018-11-09
A rep from CPAP.com, CPAP.com, has responded:

“You are most welcome! We are happy to hear that the machine worked well for you during your hunting. Please let us know if there is anything further we can assist you with.”


Verified
5/5

2018-11-09

Strap Pads

"Product was as advertised. Pads work great, no more marks on my face in the morning."

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Rep reply posted 2018-11-09
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you are no longer receiving marks on your face! Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-11-08

Good seller

"Ordered twice this year, both times very well executed."

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Rep reply posted 2018-11-08
A rep from CPAP.com, CPAP.com, has responded:

“That is wonderful! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-08

Great place to purchase your CPAP supplies

"I've ordered all of my CPAP supplies from CPAP.com for the last 5 years or so. The prices are the best. The service is very quick, and the people there know what they are doing!"

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Rep reply posted 2018-11-08
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for being a valued customer and for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-07

Trusted Partnership

"All my transactions with this company have been totally positive. Helpful on assisting with acquiring my prescription. Always follow up on recent orders and checking on my satisfaction. Easy to maneuver through website. Highly recommend over the other on-line companies I evaluated."


Rep reply posted 2018-11-07
A rep from CPAP.com, CPAP.com, has responded:

“That is wonderful! Thank you for taking time out to let us know how we are doing. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-06

Good service.

"Very responsive. Questions answered quickly and efficiently."


Rep reply posted 2018-11-06
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-06

Excellent service.

"Easy to use website and truly appreciate the reminders to order replacement equipment."

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Rep reply posted 2018-11-06
A rep from CPAP.com, CPAP.com, has responded:

“We are happy that you find our website to be user friendly. Please let us know if there is anything else we can assist you with.”