ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-11-05

Excellent Excellent and well worth it

"After I placed my order it was shipped super fast very pleasant transaction I have purchased from you before and will buy from again. "

Detailed Review Benchmark + -
[COPY] Recommendations

Rep reply posted 2018-11-06
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your order in a timely manner. We look forward to hearing from you soon!”


Verified
5/5

2018-11-05

Great customer service

"I contacted customer service to assist with my order and was very pleased with the courteous and efficient help that I received. Kudos!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received great service with our company. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-05

Great customer service!

"I couldn't figure out how to add a promo code. I called the next day and the person on the phone was very helpful, and was able to honor the discount. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! We are always happy to assist. Please let us know if there is anything else we can help you with.”


Verified
5/5

2018-11-04

Excellent Shopping Experience

"Ordered my new CPAP mask . Fit was perfect and service was excellent. I will use them again in the future. Great organization!"


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you are happy with your mask. We look forward to hearing from you soon!”


Verified
5/5

2018-11-04

They got it right

"The VA had been trying to get a battery for my CPAP for over a year, but kept ordering the wrong stuff. I ended up calling CPAP.com directly, and they identified and shipped the adapter I needed to make my battery work. Thank you very much!"


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“You are most welcome! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-04

Great visit to LinCare

"The Lady (forgot her name) we very knowledgeable and was extremely helpfull."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received the help you needed. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-04

Amazingly Easy

"This was one of the smoothest, quickest, most efficient purchases I've ever made. You guys had my info from last time and applied to the replacement machine I wanted. The thing shipped in hours and and I had it quickly. I'll definitely be coming back."


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Thank you for sharing your experience with us. We look forward to hearing from you soon.”


Verified
5/5

2018-11-03

Worked well

"CPAP works really well. Your service was right on target."


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to be of service. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-03

Smooth

"Order was filled with no issues. "


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“Great! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-03

Friendly & efficient

"I’ve always had a good experience with Capp.com."


Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“We are very happy to hear that your experiences with our company have been good. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-11-03

Great products

"Excellent selection of CPAP merchandise at great prices and fast shipping."

Detailed Review Benchmark + -
[COPY] Recommendations

Rep reply posted 2018-11-05
A rep from CPAP.com, CPAP.com, has responded:

“Wonderful! Please let us know if there is anything else we can assist you with.”


Verified
1/5

2018-11-03

Invoice comes with warning about don't bother us if you don't like the service

"Ordered 3 bottles of distilled water to take on vacation. 1 was empty and invoice said buyer beware - we don't help you."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2018-11-03
A rep from CPAP.com, CPAP.com, has responded:

“We are sorry to hear that you had a problem with your order. We encourage our customer to contact us anytime there are any concerns with their order. We absolutely want to help you. Someone from our customer service department will be contacting you shortly.”


Verified
5/5

2018-11-02

Easy A

"I needed a new disposable air filter for my new machine. It was easy to find and order. The filter quality was good also, and it was shipped quickly."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service

Rep reply posted 2018-11-03
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you had a good experience with our company. Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-11-01

Continued good service over the years.

"Excellent choices in equipment, delivered rapidly, with good customer service as required."


Rep reply posted 2018-11-01
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you have been receiving good service from our company and look forward to hearing from you again soon.”


Verified
5/5

2018-11-01

Quick delivery

"Ordered the part i needed and received it quickly."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2018-11-01
A rep from CPAP.com, CPAP.com, has responded:

“That is great! Please let us know if we can assist you with anything further.”