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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-11-01

Great

"They did it quickly and correctly "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-01
A rep from CPAP.com, CPAP.com, has responded:

“We are glad you are happy with the service you received from our company. We hope to hear from you again soon.”


Verified
5/5

2018-10-30

Perfect fit

"I was able to order what I needed and it was a perfect fit. And it came in a timely manner thank you. "


Rep reply posted 2018-10-30
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you received your order in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-30

Great experience

"Great options, reasonable prices, and quick shipping."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2018-10-30
A rep from CPAP.com, CPAP.com, has responded:

“Great! We look forward to hearing from you soon.”


Verified
4/5

2018-10-29

Easy shopping

"Convenient and quick. Had just what I needed "

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[COPY] Recommendations

Rep reply posted 2018-10-30
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received the products you needed in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-10-29

competent service

"I received the product I ordered on schedule."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your order in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-29

Thomas Runkles

"Fast & Easy! This was the most important part."


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-29

Awsome

"You have awesome CSRs and my delivery was on time."


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“We are very happy to hear that you had a good experience with our company. Please let us know if there is anything else we can assist you with.”


Verified
4/5

2018-10-29

Great communication

"Will use as my ongoing CPAP supply replenishment."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that. We look forward to hearing from you soon!”


Verified
5/5

2018-10-28

Payed for the shipping, but it arrived the next morning.

"we used the SoClean on my husband CPAP machine and he when on a business trip and forgot to take the water chamber that goes to the system without the SoClean. He had a bad night and his throat was sore from snoring all night, so I when online to our account to order a new chamber and just to make sure that it would get to his hotel I call customer service and she took her time with me and process the order then ensured that the information on the label was precise so that he would get it at his room or was at the front desk for him. Cost a lot for shipping next day, but worth it. and the phone was answer in a timely manner, I didn't have to wait for an eternity to get someone on the phone. Thank you"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that your husband was able to receive the water chamber that he needed in a timely manner. Thank you for sharing your experience with us. Please let us know if there is anything further that we can assist you with.”


Verified
5/5

2018-10-28

good

"satisfies my need in requisite time."


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“Perfect! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-27

Yep

"Good. On time and complete in good condition. "


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Please let us know if there is anything else we can help you with.”


Verified
5/5

2018-10-27

Great service

"I needed my replacement CPAP quickly, and quick is what I got. Ordered on day 1, had the machine by noon next day.

Thank you, CPAP.com!
"


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“That is wonderful! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-26

Good service

"I have called CPAP.com on two occasions. Both times the call was answered quickly and I dealt with knowledgeable people who answered my questions quickly and took care of my cpap needs right away."


Rep reply posted 2018-10-29
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you have received good service from our company. Thank you for sharing your experiences with us.”


Verified
5/5

2018-10-26

Just what I'd hoped for

"In these times of lousy customer service, CPAP.com came through with flying colors. Not only do they have a great selection of products, but they make it easy to find what you need and order. Their followup is exemplary and I would definitely shop with them again. "


Rep reply posted 2018-10-26
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your kinds words. We strive to provide excellent service to all of our customers. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-10-26

The best customer service

"Quick and responsive. I’ll recommend to friends and families."


Rep reply posted 2018-10-26
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Thank you for the recommendations. Please let us know if we can assist you with anything further.”