"So refreshing!!! I incorrectly ordered and CafePress not only corrected my error, they compensated for it. I was pleasantly surprised. Today's age of the internet and convenience usually means you have to give up customer service. And, unfortunately, we have accepted that. Well, accept no more. CafePress offers both! Great customer service and a great product! Kudos to a great experience!"

"Excellent customer service ... again!"

"Awesome customer service! One of my custom t-shirt didn't fit perfectly, I got a replacement at no additional charge within days! Extremely pleased."

"I love this site. The merchandise is well made, the delivery time is amazing and the customer service is outstanding."

"The company and customer service team have gone above and beyond my expectations. I ordered 8 small custom sweatshirt for my grandaughters birthday. They were way too small, so the customer rep immediately ordered a new set size large, and sent them to me within 2 days at no charge. If any company wants to understand what it takes to keep customers coming back, they need to take a lesson from CafePress.. They promise 100% satisfaction and deliver it without question or restrictions. Thank you so much!!!"

"I loved everything about my experience with CafePress! Quick service! I ordered several shirts not intending to keep all of them, but I couldn't decide from the pics online. When they arrived, I liked them all. They accidentally sent the wrong size on one, so I decided to send a couple of them back. I emailed for return instructions. I got an immediate answer and they have issued a refund and told me to keep the shirts and not bother with a return! This whole process from start to finish took less than a week!"

"I LOVE Cafe Press! It's a lot of fun to design your own stuff! And they have amazing Customer Service!"

"Awsome customer service! I received a t-shirt that was too large & they replaced it right away with a smaller size & let me keep the original. So-no return postage or hassle.It only took 3 days to get the replacement! I'm an artist & use my own designs & they always look great & of good quality. I intend to continue purchasing items from this company.
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"Terrific company. Ordered a couple of shirts which hadn't turned up within specified time. I sent them a note detailing the problem - they immediately (reply same day!) re-dispatched the order with a date I would have it by. Told me to keep the first order if it turned up. Have now received one parcel with original o/no. not sure if its the first or second. Have shopped here before, and will do so again. Would highly recommend the service both when things go right and wrong! Fantastic store guys! Also the t-shirts wash and wear FOREVER!"

"CafePress has been awesome! I've ordered from them four times in the past couple of weeks. Everything arrives on time or EARLY! I had one problem and the customer service reps have gone above and beyond to fix it! Thanks!!!"

"I have ordered from Cafe Press many times and always been happy with their products, fast order fulfillment and customer service.
I wasn't as happy with a recent order and wrote them with my complaint, and in less than 24 hours they had arranged a full refund and told me to keep the items anyway.
I honestly don't know what more you can ask for!
Do know that for items such as tote bags, the bag they are using now is different from the one they used a while ago, wider and to my taste, not as nice."

"Excellent products and customer service. I ordered a T-shirt one size too small and they sent me a replacement AND let me keep the original, all at no extra cost. I have always had top notch service with CafePress. Highly recommended."

"CafePress repeatedly sent me a 30% off code(WWSALE) and when I used it,they didn't honor it.Just a mild 'sorry'.I'm buying from 80sTees & SuperHeroStuff from now on!"

"Unbelievable customer service!! Excellent! I shop ere often and will continue! I ave already sent folks your way and I will continue to do so! Thank you!!!"

"EXCELLENT customer service! Very helpful and customer-friendly solution in resolving a size problem with my purchase ..prompt and courteous. I will happily continue to use CafePress because of good quality products (tshirts) and good customer service."