"Hello from Sunny San Diego, CA. I am very pleased with the price of my New Archos AV 700 100GB Mobile Digital Viedeo Recorder. I made my order in the wee hours of 3:26am March 1, 2006 and it was at my home March 2nd, 2006. I was again Extreamly happy that I did not pay for shipping and I had my device and using it withen 24 hours. I was able to reach custermer service with CapLink for my tracking info with FedEx, FedEx said it was on the truck and headed my way. Finally, Great Price, Great shipping, Great Product, Happy custumer.I am recommending my friends,to this company and this product.
Thank you CapLink Technology.
L. Jefferson
San Diego,CA 92104"
"I've ordered 3 units at different times, all were shipped very quickly in perfect shape.
Very Impressed. The price was always the best including free shipping."
"Never received the order... had to file a fraudulant claim with my credit card company... Stay away from this merchant... they have not responded to my e-mails or telephone calls inquiring about my order...
When logging into "order history" on Caplinks website, there is a link for "order status click for tracking info". After that link is clicked, it displays "Tracking Information Currently Unavailable, Check Back in 24 hours". This has been the displayed message for months now. When clicking on "view invoice" it shows order date of 12/30/05 but the ship date always increments to "todays" date... They did not send me any tracking info and they will not return my calls or e-mails as to where the package is...
AMENDED AFTER CAPLINKS RESPONSE... Funny thing is I have an E-MAIL HISTORY also and I have a phone number from my ORDER. Has Caplink tried to contact me for copies of my e-mails or tried to call me to get the order straightened out?!@? No they haven't! I have copies of all my attempts to correspond with them... No big problem to me anymore, I deal with Bank of America and they don't take FRAUD for there customers... I got my money back and they WILL get their money back from CAPLINK for their Fraudulent ways of business. If you want the real story try looking at http://www4.shopping.com/xMR-Caplink%20Technology~MRD-300021~S-1~PG-1 for more true reviews..."
"The service wa excellent, super fast shipping, received tracking info and invoice quickly. Will definetly do business again."
"Nice prices, but abysmal service. Ordered a product advertised as in stock (toner cartridges). Credit card was charged next day. Ten days later still waiting for product. Called customer service, waited on hold for 10 minutes. Asked service rep why my order had not shipped yet. Got put on hold for another 15 minutes. Then was told the product shipped 3 days after my order. Online order tracking finally shows that the product shipped, but no record of tracking information for more than 24 hours after the system showed it as shipped. Poor communication and pokey service aren't worth the cheaper prices. I won't be back.
I finally received my package on 2/20. After being told by Caplink's customer support that the package shipped on 2/10, I noticed on the shipping label that it shipped on 2/16 (i.e. the day AFTER my call to them). So, they lied to me instead of admitting that they messed up and forgot to ship my order."
"GREAT shopping experience! Caplink Technology delivered EXACTLY what they promised in both product quality and effiency in delivery! A++++ I plan on doing additional business with Caplink Technology in the near future!!!"
"cheapest price rate. no hassle, fast shipping, and 2% rebate. JUST AWESOME! A+++"
"I ordered PANA KX-TG6502 over the weekend, it arrived 3 days later (some missing parts) which was replaced the next day... all at an incredible speed, no hassle and at a bargain price I couldn't have got anywhere else! If Caplink has got it, that's where I'm shopping, for myself and all others who I know are out to buy!! Congratulations Caplink"
"Order was shipped the same day I ordered it. I received the correct software the following day."
"It was great working with them I was able to check on shipping right from the website and got it archos delivered very fast and a great price. Will be buying more from in the future."
"Very pleased with CAPLINK Techonology. We purchased an iWay 500c GPS unit, and an Internet search showed CAPLINK to be the best price. We ordered on January 23, it was shipped on January 24, and we received the product on January 27. I was also sent a tracking number, so I was able to get daily updates on the progress of my shippment. I highly recommend this vendor."
"GOOD PRICES AND VERY FAST SERVICE. THANK YOU IT WAS A PLEASURE DOING BUSINESS WITH YOU AND I WILL DEFINATELY RETURN FOR MORE PURCHASES."
"I was purchasing a device for an employee. The employee contacted them and set up the order. They took the time to call me and get the information and credit card. I paid for it and shipped it to the employee. Right price, right attitude, and they called me to make the sale. Great service oriented company. Can't find many of these around. 2 thumbs up."
"I ordered GPS software on Dec 23. I called on Dec 27 to get tracking number. Tracking number did not work. Item had not been shipped. Was shipped on Dec 27. Item did not work. Paid $11 to have new software shipped 2 day. This did not work either. "
"Excellent Customer Service!!!!!
Would highly recommend and do business with again!!!!"