"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"The ordering procedure and follow up conversations with the staff ( specifically Joel) were great.The shipping company they chose was terrible. The rug arrived at their Hancock Maryland facility on Nov 26. It is now Dec 13th and Global Express has yet to deliver the rug. Three times now Global has told me the rug is out for delivery but I have yet to receive it. I keep getting excuses of why it wasn't delivered but no rug. I am now afraid the rug will arrive damaged since it probably has been loaded and unloaded on the truck several times. "
"From purchase to delivery, service was exceptional."
"I was shopping around for flooring, did extensive research, and decided to purchase from American Carpet Wholsalers. Very professional and easy to work with. Great pricing. Entire team will assist you should one not be available. I ordered and had my flooring in less than a week. Well packed to ensure no damage during shipment. If I need flooring in the future, this will be my first call. "
"Regina is great. She was pleasant and responsive. She is the definition of customer service, and in a world where customer service no longer exists, it was so nice to have her helping us. The delivery was amazingly easy, and the product is wonderful. And, of course, the price was great. I have nothing bad to say about this experience."
"Mike was very helpful over the phone. Flooring was $1 a square foot cheaper than the stores near me. And it was delivered onetime, no damage, and no errors."
"Best price anywhere and shipping was free!"
"This was an order over the phone and I was very impressed on how professional and thorough they were. My order not only came in on time but was packed extremely well. Striongly recommend!"
"We have been working with American Carpet Wholesalers for over 12 years. They have always taken great care of us."
"I found that after obtaining 10 quotes from various Shaw authorized retailers American Carpet Wholesalers to be the best value. The quotation process was simple and they provided a speedy response. Ordering was as simple as a phone call, which was answered immediately. Order verification via email was great to ensure everything was correct. And delivery was much faster than anticipated. Great service, great value, great product."
"From start to finish Ben was extremely helpful and kept me updated!"
"Huge selection. Friendly and knowledgeable staff. Who could ask for more?"
"I had great service. Very nice to work with "
"Gentleman on the phone was very helpful in terms of answering questions, helping with shipping charges and was polite."
"It was a pleasure to purchase my flooring with American Carpet Wholesalers. My salesman Greg was very accommodating & helpful & knew exactly what we were looking to purchase...and a great price also. He is an asset to the company.
I will purchase again for my needs in the future...I highly recommend!"
"We ordered our new flooring after speaking with their Rep getting additional info we requested. They helped with shipping to get our flooring to us in the best most cost effective manner. When we had further questions, they were happy to help. Delivery was on time and efficient. We love our new flooring!"