"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Every aspect of the process was great. From ordering to delivery. Order was spot on with no issues and the floor looks great!"
"I had a wonderful experience with American Carpet Wholesalers. Lamar assisted me from the first time I called to the point where I placed my order. The receipt included shipping instructions, tracking information, and was very clear with how I would receive my order. Payment was simple and I appreciated how they asked for confirmation before charging my card. The boxes arrived undamaged and neatly stacked on the pallet. The flooring we purchased is BEAUTIFUL, well made, and had very few defective pieces. I saved well over $1,000 by ordering through ACW instead of a local flooring store. I am planning on ordering carpet through this company in the near future. I only wish they carried the matching trim pieces for hard surface flooring!"
"Good price, excellent service, prompt delivery. No issues at all."
"Flooring was exactly what I wanted. Price was significantly less than local flooring guy. Delivered timely to our cottage in Northern Michigan. Planning on ordering the remainder of the flooring as project moves forward. "
"Contacted company twice for 2 seperate quotes. Received both quotes within 24 hours of inquiry. Ended up purchasing items both times because i shopped around and pricing was best here and beat competitors by large percentages as well. My customer service rep was pleasant, friendly and am extremely pleased with their service and will continue to do business with them. "
"I'm a DIY'er and have been buying hardwood flooring from American Carpet a few times. They have the best price, even after shipping cost. I also picked up from their warehouse once without any issues. Great service and easy buying process. "
"The good: carpet arrived quickly. Local shipping company was very responsive and accommodating, product is in great condition.
The bad: I was quoted a price, twice, once via email and once on the phone, for the carpet we wanted. After deliberation we finally decided the price was too good to pass up, so we decided to place the order, at which time we were informed that our quote was about $2.50/sy lower than the actual price. We had lost our local carpet sales/install option at this point, so we had no choice but to proceed. We again decided to place the order, at which point we were now informed that one of our options was discontinued and unavailable for purchase. Perhaps it sold out in the 48 hrs it took for us to move forward, but it felt like the sales rep never checked stock when we attempted to place the order originally. So, the overall process took an extra 5 days to place an order due to a price retrade, a discontinued product that was discovered at the 11th hour, and slow response time to revise our quotes. "
"Great service and product!
Shipped on time! Highly recommended "
"We remodel churches and have used them for the carpet several times they have always done amazing."
"I puchased carpet and lux laminate flooring and got the best price. I saved over $1300 by going through American Carpet Wholesalers. This is my 4th purchase through them. "
"I have always had a great experience with your company. I primarily work with Greg who is outstanding, professional and prompt in providing me answers to my questions. "
"uneventful, as it should be."
"They provide excellent customer service. They give you clear and simple answers to all your questions. I would buy from them again if I have additional flooring need."
"Great experience with American Carpet Wholesalers from start to finish. Had to match flooring for an installation done several years ago and Greg **** walked me through the entire process from specification to payment, ensuring I got the flooring items I needed, when I needed them --- and at a great price that couldn't be matched anywhere else! Ordered the Chesapeake Vero Beach hardwood flooring and it looks amazing throughout the house. Will definitely come back for my next flooring project. Thanks!!"
"We purchased the Mannington Adura Flex luxury vinyl planks. Everything was as advertised. Shipping was prompt and everyone we dealt with was courteous and helpful. I would definitely order from this company again. We are well satisfied. "