"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Lamar is on the ball, Call that man and he will give you very prompt answers and seems to truly care about his customers!"
"Excellent Service, fast delivery, price was outstanding!!! George was great to deal with."
"Bobby is truly one of the nicest sale reps a company could have. I feel he is an asset to your company. He is the reason for me to return and continue to shop with you. "
"After ordering and receiving flooring for most of our house, we decided to do the remaining rooms and placed a second order. The process was just as easy, seamless, and quick as the first! Joel was our contact and always friendly, helpful and thorough!!"
"I struggled with finding a wholesaler who could supply the carpet I was looking for without making me jump through hoops. I found American Carpet online and wish I found them sooner. I called Chris Jamison and he made my experience efficient, timely and did it with a friendly touch. Thanks for helping us with our carpet needs and for putting the customer first. "
"Called and spoke to the most friendly, helpful customer service person that I have encountered for a while. "
"This is the second time I have ordered carpet from this website, price is great, and order came in a lot faster than expected."
"Your rep was so kind, helpful."
"From the time I called to get information about the vinyl planks to buying them I got everything I needed to know about them. I talked to two different people and I was very pleased they were very friendly and helpful."
"Very good service
Thank you "
"When my husband and I decided on a certain brand and style of vinyl plank flooring, we found it would cost about $3000 at our local flooring outlet. After exploring online for that brand, we found it was available at American Carpet Wholesalers. My husband called to get more info, and ordered it. This company is super professional. Our flooring came as promised in the time frame they predicted, in perfect condition. The floor is gorgeous and we saved $1000! Couldn't be happier!"
"I ordered 1 box of strip vinyl plank to complete a flooring project. The material finish was not even close to the material I had. All numbers matched all labels were correct. Due to your return policy I was stuck with it and had to throw it in the garbage."
" I found the floor I loved locally, but the price was prohibitive so I searched the web for a place that sold the same brand of flooring and found American Carpet Wholesalers. Took a chance and called, and I'm so happy I did! My customer service representative Sonjia was extremely helpful, informative and personable. She walked me through the order and shipment processes quickly and to top it all off, gave me an additional percentage off the posted price on the website for a savings of $1500.00 less than the locally quoted pricing! The flooring came when promised and quality and beauty prevail! Thank You!"
"Regina provided excellent customer service!
She was responsive by phone, sent followup emails, was friendly and efficient.
As a design professional, I rely on industry partners who can deliver on their promises. Regina went above and beyond when she provided a referral for an installer for my clients who live in a rural area.
I look forward to doing more business with her in the future.
Rebecca"
"Highly recommend this company!"