"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Ordering process was very easy and the price of flooring could not be BEAT"
"good customer service too!"
"I got quotes from four places for the flooring I wanted. One other quote was less money but the company had terrible reviews. ACW's quote was higher but not too much higher and their reviews were very good so I went with them. They did exactly what they said they would do. The flooring showed up on time and the project went perfectly."
"Very helpful people to deal with, answered any questions I had."
"I was looking to order almost 1k sf of rigid core LVP. I was leary of ordering such a large amount online and out of state in fear that there would be something wrong with the order, or damage to some of the planks (which I had heard some others complain of on videos online from other retailers). My sales rep helped me actually change my mind on which manufacturer I wanted to go with and I absolutely love the product he recommended. The price was unbelievably below any retailers locally. The product shipped and was received in about 3-4 days and was in great condition on arrival. I would recommend American Carpet Wholesalers to anyone looking to purchase flooring! "
"Easy to order and on-time delivery!"
"I requested samples in the various colors I was considering. I did not receive the samples for 2 months. I had to call Aladdin and get names of other dealers who could show me samples so I could get my carpet ordered. I had my carpet ordered and delivered before the samples arrived. Also the samples were incorrect. The one sample was not the one requested. It was a very frustrating process. My salesperson was wonderful and did everything he could to try to assist me but without samples to provide his hands were tied. It would be a much more expedient and satisfying process if the samples could be delivered accurately and in a timely manner to meet the timelines of the customer. "
"The salesman, George, was extremely patient plus very accommodating. This flooring is being placed in a fishing camp in Cocodrie, Louisiana which is 3 miles from the end of the road and then it is open Gulf. So, in a blink of an eye it could disappear with a Hurricane which means I have to be very price conscious with what ever I use to update it. The camp was built in the mid 60's and had never been updated. The one thing my contractor mentioned was to consider a really good WATERPROOF flooring. In my research I found American Carpet Wholesalers which was great service. My purchase was by far the easiest of all. I am in sales also and have to say that George helped me make my life so much easier because shopping in a store is so confusing. The flooring has not been put down yet but we are close. I love the color, feel and I know it will look great. I will forward a picture when finished. Please thank George for me "
"Called and spoke with a rep he gave us the total cost with tax and shipping. A week later when we actually ordered it turned out to be a little less than quoted. The floor planks were shipped and arrived earlier than expected in exceptional condition. We will definitely do business with them again. "
"Very helpful, everything arrived on time."
"My company was renovating an office building and we needed 3200 sq ft. of a high quality Luxury Vinyl Plank. I called and spoke to Teri. She handled my questions with professional, reassuring knowledge and facts. I have to admit I was nervous about purchasing flooring online. However, it was a great experience. The product was exactly what we ordered, and arrived in excellent condition. The service Teri provided was fast and well organized.
I have already recommended this company to friends.
Jean at Microchip ID Systems, Inc.
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"Please do not trust the customer reviews that are posted on Google or their website. American Carpet Wholesalers have been AWFUL to deal with. I suppose it would be fine if all of your flooring arrived accordingly, but BEWARE if you have any issues this company has the WORST customer service I've experienced in a long time. I started a claim over a month ago. At first they rejected my claim which I believe is a tactic to deter customers from actually getting a refund from them. So I called and you'll be referred to Amber....good luck getting anything out of her. She just defends the company even when something isn't right. I wasn't going to accept a rejected claim because my flooring was clearly the wrong color. I had to resubmit my claim and now I'm still waiting. I can't finish my house, I can't get my occupancy permit all because of this horrible company. Who knows if this issue will ever get resolved at this point. I won't be purchasing from them ever again. "
"Bought for a rent house. Looks great installed. Shipping was a little slow, I paid extra to get 3 days late but really happy with the product and price! Recommend. Next time, I would deliver in several pre cut rolls instead of such a large roll. Donny"
"Great Service and Fast Shipping"
"OUR ORDER WAS PROFESSIONALLY HANDLED SHIPPED ON TIME ( DID HAVE SOME ISSUES WITH FED EX BUT CARPET WHOLESALERS HANDLED ) GREAT PRICES. PRODUCT WAS JUST WHAT WE WANTED."