"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"From purchase to delivery, ACW not only told me what to expect but then they actually did what they said they would. This is my second purchase from this company and when I need flooring in the future I'll be back. I am nothing but satisfied."
"Our flooring was ordered and it was on time, customer service was great and the price was even better. I will buy from them again!"
"We had been shopping around for carpet and we ended purchasing with american carpet wholesalers. They were great to work with and answered a lot of questions for us. It was an amazing experience and would recommend to others! The product was great and the price was the best around!"
"No problems,everything went great"
"The flooring that I ordered was correct, purchased at a great price and delivered on time."
"Found a carpet we loved at a local store, but they were not willing to negotiate on price so I started shopping around. Saved us around $500. American Carpet Wholesalers was very helpful and responsive during the process. Would have given 5 stars, but the shipping took about 1.5 weeks, when it was expected to be 1 week. "
"Staff were very friendly, prices were quite low and shipping was reasonable. Now my go to place for flooring."
"Perfect in every way, from sale, to storage, to shipping!"
"Everything went well with product. Only recommendation would be to put my name somewhere on the pallet that was shipped. "
"After completing weeks of research, we selected the Vivero Best Integrelock brand for our recently purchased house we were about to start remodeling. We ordered the product from a third party site, but the order came two weeks late. I had to hire several other seasoned flooring handymen to help with the installation due to the new time crunch. Installation went quick. However, the floor immediately showed that the **** ends were bulging up. This was not occurring just in a couple of spots, but in all parts of our 3000 sq ft home. In addition, the lock part of the plank in several several **** ends easily cracked and now there are clear breaks in the floor. Being too busy with other remodel jobs in the house, I let this go in hopes that it would dissipate naturally as time progressed. A flooring friend of mine came over two months ago and was appalled at the appearance of the floor. This caused me to start the appeals process. I took numerous pictures, sent in unused flooring samples (which I paid for shipping) and submitted invoices for work. A month passed and a nice man from Armstrong came and inspected the floor. While not saying specifically that the flooring was defective, there were many undertones of that this had occurred. A week passed and I received a letter from Armstrong saying that they were denying my claim in its entirety.
I am not a contractor nor a person who tries to cheat the system for my benefit. I am a public school math teacher who is very handy and wants to make a nice home for his family. Armstrong advertised that Vivero Best is a top of the line product but failed to stand by their line when it failed. To say that the installation is the cause of the problem is beyond ludicrous. I followed every suggestion in the manual to a T. All I want is a finished product that I, and my family, is proud of. I just do not understand why Armstrong would fail to live up to their end of the customer/supplier relationship. DO NOT BUY THIS PRODUCT"
"sales person knowledgeable and carpeting came very fast. very pleased."
"I needed material for urgency, and I found it online, but not the quantity I needed. I gave a call and I was serviced by Ben, he suggested a new material that could fit my needs. The material election was smooth, payment was smooth, ETA was smooth, delivery was on time, and everything went great."
"I was trying to find a disconntintued quick step product. The sales person very very knowledgeble in the product and found stock. Saved me a lot of money not needing to redo over 900 ft of laminate "
"I do numerous condo renovations, and whenever the client requests carpet, American Carpet is always my go-to-supplier. They send me samples, provide quality service at a fair price and keep me posted on shipping progress."
"Carpet wholesale are very professional and their price and service is excellent. Sonya Phillip is the best. She take care of customer very good. I have been buying carpet and other flooring product from them since 2015. I never had any problem. "