"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Fast service easy to communicate with. Very satisfied "
"Having had Congoleum Dura Ceramic flooring in my previous home, I wanted it for a play room in my new home. I found it with American Carpet Wholesalers. We installed it this past weekend and it looks beautiful. I've shown it to one friend already and she wanted to know what it was as she loved it as well. She liked that it is ceramic but feels softer and warmer. She may become a new customer.
The customer service department was wonderful and made the entire process very easy for us. Delivery was a snap and there was no damage; the order was correct from soup to nuts.
Thank you for making this experience a great one for the Thomas'.
Rebecca Thomas"
"I was very nervous about ordering online everything arrived as expected. The floor looks beautiful couldn't be happier with the product and service and the money saved by ordering it through American Carpet Wholesalers."
"This was such a pleasant experience to find this company. Very professional sales staff and prompt and affordable delivery."
"Had many questions - always got excellent service!"
"Bob helped me get the flooring I wanted, he got the price down to what I could afford, and he even got the shipping cost down. I used American Carpet Wholesalers for the cafe I manage, however, when I do my personal floors at home, I will call Bob again! "
"8.27 2018 I filled out an online form asking for a quote. Steve Brock responded immediately with a quote. I replied the same day via email day asking how to proceed with the purchase. I also called two times over the next few days, sent Steve emails and Steve never replied. On 9.7.2018, I called and asked for customer service. TERI TARAWICK WAS FANTASTIC! She completed the order, took my CC info and sent the final email. I apparently blew the next step. I thought I had completed the order but did not respond to Teri's order acknowledgment correctly. Teri made me aware and on 9.14 the order acknowledgment was completed. Now back to Steve. The actual order was assigned back to Steve. Two more weeks went by & he called again for my CC info. So basically a month went by from 9.7 to early October before Steve ever contacted me. The next step went fine. The order was shipped right away. I received a tracking that my carpet was at a facility near my home on October 9th. The transport company was supposed to deliver to my home on the 10th. They never showed up. The transport company was unresponsive so I called Steve for help. He never called back. I called Steve every other day for two weeks. He never responded until I called American express and canceled the transaction. Then he called. The carpet was finally dropped at my home 2 weeks late. I called Am Ex & let the charge go through. Steve Brock ****. There is no excuse not to return an email or return a call within 24 hours."
"The experience was a pleasure from beginning to end. The sales folks I worked with were great. The price of the product was fantastic. I definitely recommend American Carpet Wholesale to anyone looking for a great deal on tile and carpet products."
"The Flooring we bought was $1.25 cheaper than at our local flooring store for the same exact flooring. Even with the price of shipping we still saved 700 dollars on just 600 sq. ft. of flooring. The floors arrived a couple days quicker than originally expected also. "
"Not only was the price the best, I could find, the delivery, service and timeliness of the order completion exceeded my expectations. We love our new floor!"
"Sales rep, Regina was very knowledgeable and helpful. My order of over 1K sq ft of flooring was placed in a timely manner and was received at the scheduled time. Every item received was in perfect condition. I saved hundreds of dollars compared to ordering from a local store. I will recommend to others and would buy from ACW again."
"Our church ordered seveal thousand dollars in carpet, and your price was the best over ANYWHERE else I looked. And your team was really easy to work with. "
"It was a pleasure working with Bob Mathis. He answered all our questions and got us the products that we selected."
"My husband are truck drivers and we knew we would be coming through town on our way back to TN.So I called and talked to Greg he was so helpful finding what we needed.Which was black and white vinyl for our kitchen .Ordered it and was able to have your guy load it in out trailer with in 3 days of our order.Thank you "
"ACW had the exact floor in stock we needed. We looked at a local flooring store and found the floors we wanted for 2.99/ sq ft. After some google research I came across ACW and the same exact floors we wanted for only 2.29/ sq ft which saved us $600! The floors were delivered in 3 days and we couldn’t be happier! I was skeptical at first not knowing anything about this company but I’m so happy I went with it! We got the floors of our dreams at the best price! Couldn’t be happier with our purchase!"