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Product & services pricing
4.68/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.80/5
Customer service:
4.74/5
Return/Replacement policy:
4.92/5
Featured Review


Verified
5/5

2019-01-15

Hurricane Harvey Hits

"Hurricane Harvey did a number on our home and the discounted price and free shipping that American Wholesale Carpets allowed made it possible to replace the floors in our home. Thank you! "


Verified
5/5

2019-01-15

A very good online transaction

"Price was the lowest I found even with the shipping. I also was able to add to the order at the last minute without any problems."

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Verified
5/5

2019-01-15

Great Prices, Great Customer Service

"American Carpet Wholesalers was great to work with - they had the best price, shipping was fast, and there were no issues with the order. I would highly recommend them. "

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Verified
5/5

2019-01-15

Spectacular

"Ordered Shaw Alto Plus LVP flooring. The customer service was great they replied timely to emails and answered all my questions about product and availability. Ordering was painless and my product was shipped and received when they said it would. Even over the Christmas Holiday. Took only 1 week to order and receive. Had my floors installed and they look amazing. Love the product and this was a great company to deal with. "

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Verified
5/5

2019-01-15

Basement floor

"Staff was very helpful, answered all my questions before we purchased the flooring."


Verified
3/5

2019-01-15

Late shipping

"Order showed up 3 weeks after placing."


Verified
5/5

2019-01-15

Great products

"We ordered the plush carpet tiles to try them in our bedroom remodel project. They were easy to install with the backing already sticky. They recommend ensuring the loose strands not be in-between the seams, so once we did that they all went together and lined up well. The tiles were easy to cut to fit the edges. "

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Verified
5/5

2019-01-15

First Class Outfit

"ACW was knowledgeable, accurate, and fair priced. They delivered everything as promised. I'll definitely be doing business with them in the future."

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Verified
5/5

2019-01-15

Easy install great customer service

"When the carpet was delivered I was by myself and the truck driver offered to help bring the carpet in. I appreciated the help, he wasn’t required to help so that was nice off him."

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Verified
5/5

2019-01-15

Fast and evonomical

"Quick shipment and good product, cost less than half what it would’ve cost if I’d ordered from a local flooring store."

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Verified
5/5

2019-01-15

Great Service, Great Prices, Great Flooring

"I knew the exact flooring that I wanted and American Carpet Wholesalers had the BEST price. They worked with me on shipping cost (shipped from GA to MI). It arrived on two pallets and in PERFECT condition. No dents, nothing. I was pleasantly surprised and I wasnt sure what to expect ordering 2000 sqft of flooring online. The freight company they used was great and communicated. I do feel the communication lacked a bit via email from American Carpet Wholesalers but if you called you could talk to a real person who could clarify any questions I had, so not a big deal. Would order again for sure!"

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Verified
5/5

2019-01-15

Just what I wanted

"Ordered a football field rug for my son. Rug was beautifully detailed, exactly as depicted on the website. Item was made, shipped and delivered in time for Christmas. Price was reasonable. Would I utilize this organization again? YES!"

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Verified
5/5

2019-01-15

Excellent price, excellent experience

"My husband hates it when I make large purchases online, always thinking the worst will happen. This was our best experience ever. Greg, our sales rep was very responsive, we received the product when promised and in excellent condition. I have already recommended this company to others."


Verified
5/5

2019-01-15

Great Carpet, Great selection and pricing!

"I found the perfect carpet tiles for our office renovations. I had a great experience with the contact i was assigned and he ensured i had everything i needed for a successful installation. The carpet is great quality, came quickly and installed without any issue. "

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Verified
5/5

2019-01-15

“Floored” us away!

"From start to finish the highlight of our remodel job. Perfection all the way. Knowledgeable salesperson. Customer friendly. Shipped as promised. We chose the Harbor vinyl plank. Cape Cod Gray. Our installer told us it was the best flooring he had ever worked with. Durable. Strong. Easy to install. Cushioned. We recommend you to everyone we know. "

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