"Amazing customer service! "
"The table is made well, very high quality and beautiful. It exceeded our expectations. "
"Table arrived damaged and our firm has been dealing with a replacement daily."
"Beautiful sectional that looks and feels of quality materials. The color and shape make it perfect for a modern backyard aesthetic. Also very comfortable."
"I love the design. It looks great in my space and it arrived promptly. My main issue is the quality of the fabric. In less than a month of very light use, the fabric is already peeling.
The seats are not as comfortable as I expected but not a deal breaker.
Overall, disappointed with my purchase. "
"Really love this sofa, it looks great, super comfortable, came quickly. Would purchase from them again!"
"We love our new couch! It is very comfortable and beautiful. It even arrived earlier then we expected. "
"Ordered a TV stand and it arrived fully assembled and was delivered quickly. It is a beautiful piece and very well made. The sturdy construction coupled with the sleek and stylish design means that this is a piece of furniture we will be keeping for many years. We have already received many compliments!"
"Piece arrived exactly in predicted delivery window. Easy to assemble with exceptionally clear instructions. Low profile fits under window without obstruction. Nice look with contemporary or traditional surroundings. Very pleased and looking forward to many an outdoor read on this loveseat. "
"The ordering process was super smooth, delivery was quick, and we love our new furniture!"
"Absolutely love the sectional. It’s beautiful, very low (which works well to not block windows in our sunroom), contemporary style and beautiful coloring. However, it has one flaw. The fabric is not very taut causing ridges to form after someone sits on it and causing lots of pulls in the fabric. Other than that - it’s beautiful. "
"It takes about 20 mins just to inbox the cabinet. It came in perfect condition. "
"I loved my experience with Castlery!! My order came early, the delivery guys brought it right into my living room, went over the box to make sure nothing was damaged, and the couch looked AMAZING!"
"I purchased the pebble chaise couch with the white glove delivery service. 1. The couch is aesthetically beautiful and the construction appears sturdy. 2. The white glove delivery (third party) was on time, polite, speedy and well done. 3. The couch is **wildly uncomfortable** and beyond any definition of “firm” as it relates to support/comfort. 4. Customer service was quick to reply yet offered zero suggestions other than to return it and incur a 20% restocking fee (this is less than three days from delivery). In other words, I would rather go back to sitting on my 5 year old Article Sven and wait the 4 months for a custom piece to arrive (supply chain disruptions are real) while LOSING ~ $450 than spend another back-aching minute on Castelry’s cement-like “cushions”.
I will never purchase from Castelry again, which is a shame bc the price point is competitive. "
"The table looks fantastic! The quality is obviously top notch. Fast delivery and efficient customer service. Thanks!"