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Product & services pricing
3.54/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.82/5
Customer service:
3.75/5
Return/Replacement policy:
3.82/5

Verified
1/5

2012-03-08

"These people are crooks and very dishonest. I ordered a new phone for $70.00, when I recieved it, it was in a beat up box from another brand and without the instruction book. The phone was dirty and scratched up. I returned it the next day and am still triyng to get my money back. I returned it 2 months ago."

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Verified
5/5

2012-03-08

"I had a different experience than everybody else it seems, so I’m going to report on that. What happened was, I got my iPhone but it there was something wrong with it. The company claimed it was my carrier instead of the phone, but I said why not just switch the unit and find out for sure. They said no, they could only do an exchange if it were defective, not if my carrier had issues. That’s fair enough, though I do wish we could have found out for sure with an exchange or two. Maybe that’s too much to ask but oh well. Luckily, as it turned out, it was probably my carrier since I also called them up about this (and of course they denied any culpability as well) but ultimately everything works well now. Who knows, maybe it was one of them solar winds or something you hear about every so often!
~
"

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Verified
5/5

2012-03-07

"Excellent service! they answered all my questions. they explained everything! I did not need to add money for extended warranty also got a free IPhone accessory I got a gift! Recommend to everyone"

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Verified
5/5

2012-02-12

"I really liked how I can always rely on them for great prices. Straight-up good company to do business with. My order arrived the other day on-time and with no problems of any kind. This is the last company I’ll ever buy cell phones from over the web because I plan on being a lifelong customer from now on! I’m a guy and I don’t even like shopping even for electronics but this is my first-ever review because now I feel like it’s time I chime in with my positive experiences."

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Verified
1/5

2012-02-09

"I will not do business with this company again, and if your smart, you won't either. I ordered what was stated to be a "new" LG Lotus xl600 in black. First they indicated on their web site that they ship UPS so I gave them my physical address. When they sent me tracking info (not until I requested it) it turns out it was shipped USPS. I had to contact the Post Office myself to direct the shipment to my PO box. I order the phone on Jan 30 and did not get the phone until Feb 6th. When I opened the box, much to my surprise, it was purple! In looking the phone over, I noticed paint chips at the top of the phone and that although the phone said Sprint, the charger said Verizon. It was obvious this was not a new phone as stated. I contacted their customer service. They indicated I should send the phone back and they would replace it. I had waited six days already and going another twelve days without a phone was unacceptable. Another phone should have been shipped immediately. Bottom line, they don't provide products and shipping as described. Buyer Beware!"

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Verified
4/5

2012-02-08

"In my opinion the best reason to shop here is for the incredibly low prices. It’s like you don’t need to waste any more time searching! the only problem i had shipping was slow i paid for 3 days shipping and got it in 5 days but phone came brand new as advertise "

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Verified
5/5

2012-02-08

"What a nice place for cell phones! I really liked the customer service, too. That’s even better than the great prices!"

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Verified
5/5

2012-01-29

"In my opinion, their great prices speak for themselves. And they also carry a lot of stuff. i got my iphone 4 from them last week and had some problems with itunes i contact cell2get and customer service by the name of melvin and he helped my to sync my phone with my computer. and What a great cell phone store online! I just love this company. Not much else to say other than guaranteed low prices and great selection, plus friendly customer service, means they get my money."

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Verified
5/5

2012-01-29

"It’s not just about the great prices, it’s the great service too. People should take into consideration the kind of support you get before simply ordering. I did my research which is why I’m urging you to buy here and save yourself time, money, and headaches!"

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Verified
5/5

2012-01-27

"Good selection of phones, good service, I would recommend"

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Verified
1/5

2012-01-26

"DO NOT USE THIS COMPANY! This place is a scam!! All the positive reviews are from the owners themselves!
I purchased 6 Motorola I335 cell phones from this business on January 6,2012 and never received the items. I emailed this compnay for a status update on Friday, 1/13/2012 and received a response from "Melvin" on the same day that "this order was shipped on 01/09/2012 please allow 10-14 days for delivery". I waited 15 days (1/24/12) and called Cell2Cell at 1-***-***-**** and received their voicemail at which time I left a message. After not receiving a response I emailed the company for someone to get back to me about my order. This was on 1/25/12. Again I have received no reponse. I emailed again on Thursday 1/26/12 and I tried to call again but the phone numbers no longer go through. The second phone number I called is 718-513/3100 (the phone number on the email from Melvin).
I am now out $469.94 and I have no cell phones to show for it.
*** I need to edit my review. The day I wrote the review the cell phones arrived. Also the day I wrote my review I suddenly got repeated phone calls from cell2get after not getting a response for days! The cell phones arrived but instead of being "NEW IN THE BOX" they are used in old boxes. When I told them that in a call that day they said I could send them back but after reading all these reviews I knew they would keep a sizable RESTOCKING fee. They agreed even though they misrepresented their phones as new. DONE WITH THIS COMPANY!!
"

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Verified
5/5

2012-01-23

"What can I say, I got my BlackBerrys on sale through these guys and everything went smoothly. I’ll definitely be looking to them again the next time I need something wireless."

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Verified
5/5

2012-01-22

"I always do research before ordering from a new place, and after all the good things online about this business I felt comfortable enough to give them a try, and I’m so glad I did. They have lots of stuff you just don’t find anywhere else, and the people seemed helpful and knowledgeable. I’ve place three orders in almost a year now and every time things have been smooth and hassle-free"

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Verified
1/5

2012-01-17

"This is the worst experience I've had in buying cell phones on line. I thought when I was buying from this company I was buying form a company that was here in the U.S. and that they already had the phone that I needed in stock (or with them). This was not the case. I bought my phone on December 23rd on-line and I still have not received my cell phone! To be fair I did receive a cell phone from them last week, but this phone, when I tried to connect it, was on a frozen list! Right now I'm trying to contact them to see when are they going to send me a new one, or when are they going to give me my money back, but their office is not answering (Office Number ***-***-****). This feels like a ripoff or scam, and it's been frustrating! I really don't think this is a five-star company at all! My name is Ricardo and I live in California. Today's date is 1/17/2012. "

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Verified
5/5

2012-01-04

"This company was the first ever business I ordered online from and it’s nice to see that they’re still around after all these years! I just got my second-ever cell phone from them and it’s nice to see that some things never change such as great prices and selection and good customer service."

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