"Not sure yet how I feel about this company. I received my cell in the wrong packaging with the wrong instruction manual and the screen had a small scratch. I called the company and left a message for them to call me back which they did a few hours later. I spoke with Melvin who was very apologetic. And he assured me that the phone was new but when they unlocked the phones they have to take them out of the package and my phone must have mistakenly been put into the wrong box. I am willing to overlook the scratch (it's very small) and Melvin assured me that they are going to send me the correct manual. Upon receiving the correct manual I will update this review. Also, I think it's important to note that I was given the option to return the phone but chose to keep it because it is a gift for my wife and I don't have time to send it back before her birthday. So all in all not the best online buying experience but as long as they make it right it isn't the worst by far especially considering the price! Still on the fence as to whether I would recommend them to a friend. But after speaking to Melvin I do feel a lot better about the whole situation."

"cell2get is probably my favvorite online shop for gadgets and cell phones. I bought from them at least 5 times and will continue. They have great service and a huge selection"

"Edit: Cell2Get has since shipped me a replacement battery and partially refunded the incorrect shipping charges.

Original review:
STAY AWAY!
I had an awful experience ordering a phone from cell2get.com. I ordered the phone with next day air shipping because I needed it quickly. I paid $60 for this service. Nothing happens for several days to I emailed and called cell2get to find out what was going on. They proceeded to say that they would send me a tracking number. When I checked the tracking number, I realized that they had actually shipped my order using USPS priority mail (which costs around $9, not $60.) They refused to refund my shipping, saying I had to speak to a manager. It doesn't really matter what time of day you call, they are very unlikely to pick up the phone, so it's near impossible to talk to a manager.

Not only that, but when I finally did get the phone, the package had been opened and no battery was included, so it was useless anyhow! I called them and they insisted I hadn't searched the box throughly. I searched for close to 10 minutes, the battery was not there. They begrudgingly said they would ship another one, but I still have no tracking number and no sign of the battery many days later.
If they will refund the incorrect shipping and ship me a replacement battery I will edit my review to reflect that but as of now I must heartily recommend you stay as far away from this 'store' as possible."

"KEEP AWAY from these guys! I ordered a new black berry smart phone 2 model. I received a phone that did not work on day 1. Initially it was unable to make calls. After that the phone switched off and was did not even turn on. All on day 1."

"When shopping, I buy based on price. So it was great how I also managed to get some quality and great customer service, too! I think I’m going to be a repeat-customer, and I’m recommending them to everyone. i just checked the order and they forget to include the lather case that i paid for"

"A friend told me about this place and I was hesitant at first because I’ve never bought anything online before but luckily everything turned out just fine this time! They had the phone I wanted and it was a good price, and everything came in like how it was supposed to. So all in all I think I will be coming back here as a repeat customer."

"I bought the phone in the new york branch, I asked about HTC G1 phone even though the device was manufactured in 2008 and i paid top dollar for it they still had those brand new in stock, the device is designed to develop demonstrable exhibition in Barcelona,the most efficient and courteous service I received from Igor and Steve"

"Kind and patient and professional service, knowledge sales person and answer all my questions and knowledge about all the features of the cellular phone that i was buying.

i bought from this store because of the price I'll get back to him because of his handling of customer service
"

"Shipping was very fast. I ordered the product on Tuesday morning, and it arrived on Wednesday, It was easy to order on site, with a lot of information about cell phones I will defently use this store again in the future"

"I ordered a Motorola k1. Very quick delivery, the package sent by registered mail half an hour after I made my order ,it arrived three days later, exactly what was ordered. Thank you"

"Top quality, quick response! I received my phone less then 24hr by UPS and I did not even paid for overnight shipping great in my store receipt, I am very Happy."

"The only store could answer all my questions. rapid and reliable service. Sales person Danny answered all questions and explained to me all the terms of the acquisition, responsibility and related products Thank you."

"absolutely happy with cell2get.com.. purchased my new cell which i love n recieved ontime, hassle free.. will definitely shop again =)"

"Took me a month, a few phone calls and a wrong tracking number but I did receive my phone in the wrong box and without a manual but in good shape. "

"I wanted to replace a cell phone. because I did not know what exactly I want i called and consult with cell2get representative i spoke with melvin. He patiently explained the cell phone types of phones advantages and disadvantages. did not purchase the phone that day I played safe and called back to the store a week later and again I received excellent service this time from William. On such days when everyone complaining about the service I have only good words about the cell2get. Excellent service great attitude and much patience I encourage all."