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Product & services pricing
4.41/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.34/5
Customer service:
4.34/5
Return/Replacement policy:
4.34/5

Verified
5/5

2011-01-22

"The store's site is very convenient. I found the model I wanted and I called the store to get more details and order my cell phone. The service was professional and business like. Pledged to provide within 5 days of actual work came within 3 days of work, plus I did not expect gifts send me extra battery and car charger"

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Verified
5/5

2011-01-20

"Great site, great service, amazing products and superb pricing, will surely buy again from here in the future"

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Verified
5/5

2011-01-20

"i visted the retail location in new york city few weeks ago got my self nice samsung epic by sprint got hard time to decide between evo and the epic but decided to go with the samsung becouse of the qwerty keyboard nice pepole to deal with. no pushy sales persons."

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Verified
1/5

2011-01-15

"I ORDERED AN UNLOCKED PHONE 3 MONTHS AGO, THEY CLAIMED TO HAVE SHIPPED IT, AFTER 3 WEEKS NO PHONE, EMAILED SEVERAL TIMES, FINALLY RESPONDED AND SENT A PHONE. OKAY, ORDERED A 2ND UNLOCKED FOR MY SON. THEY SENT A LOCKED PHONE FROM ITALY (PHONE AND MANUAL IN ITALLIAN). CALLED THEM TOLD THEM THE PROBLEM, SAID SEND IT BACK. I THOUGHT I WOULD BE GETTING ANOTHER PHONE, THEY CHARGED ME A RESTOCKING FEE OF 28% AND CANCELED MY ORDER. SHOULD HAVE KNOWN, ONCE BITTEN. WHAT EVER HAPPENED TO SERVICE! 2/4/11 STILL WAITING FOR THAT FULL REFUND. HAVE RECEIVED THREATENING PHONE CALLS AND EMAILS FROM THIS COMPANY, AND NEVER ADDRESSED THE REAL PROBLEM, THE PHONE WAS ITALLIAN! THEY ACTUALLY CHARGED ME A 37% RESTOCKING FEE, KEPT THE 9.95 UNLOCKING FEE AND ALL THE SHIPPING. BAD, BAD, BAD BUSINESS. "

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Verified
5/5

2011-01-03

"Excellent service. Simple online ordering form and easy backup by telephone with Mel. My order arrived exactly when I was told it would and was in perfect condition when I received it. I liked the service so much that I recently called them to order a second phone."

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Verified
5/5

2010-12-22

"AMAZING!! i dident expect to get my order so quick i am so glad i bought from them i was looking for hard to find phone Samsung X820 i tried to buy from at least 4 different web site calming they do have the phone in stock and every time i was getting a call that the phone is out of stock cell2get is the only company that really fulfill my order i am so happy that i have my phone up and running phone was nicely packed and in brand new condition "

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Verified
3/5

2010-12-20

"Phone arrived as ordered. Thank you"

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Verified
5/5

2010-11-15

"Very friendly customer service. Great cell phones for cheap.Best prices for cell phones on the web. If something goes wrong with shipping you can guarantee that they will refund your money back in full.I will also be updating this review when I receive my phone. I will be doing business with Cell 2 Get again.
UPDATE: Just received my phone yesterday and it's awesome. Couldn't be happier. It came nicely packaged. It came with everything it said it would on their site.
"

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Verified
1/5

2010-10-26

"DO NOT BUY FROM THIS SITE. Awful service. I have now been waiting for more than 3 weeks for my phone to arrive. I have contacted CellToGet via phone and email several times, mostly without getting a response. The few times I have actually gotten a representative on the phone, they have been rude and lied to me about the status of my order. Forinstance, they tried to convince me that they could not provide me with a tracking number even though they alleged that the order had been shipped. This is obviously not true, and the truth probably is that the order has not been shipped. Also, they claim to be using UPS for shipping, but the representative told me they are in fact using USPS. Either this is a scam or the people at CellToGet are just horrobly unprofessional. In either case: do not buy from this site."

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Verified
1/5

2010-10-22

"Scam site! Don't waste your time; any good reviews were likely written by the store staff. I received two different phones that were locked or otherwise defective. I think that they somehow get their hands on defective merchandise and then send those units to us. Where do they make their money? They charge restocking fees when you inevitably have to return your phone. I can understand if I decide I don't want a product, but it's not my fault if the phone doesn't work. After the second broken phone arrived, their "customer service" guy (they only have one, I think) actually suggested I "make this easy" and just refuse delivery. He knows they're going to charge the restocking fee so yeah, it is making it easy. Not only are they charging the fee, I had to pay to ship the phone back on two different occasions. Be warned, be patient and look somewhere else."

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Verified
5/5

2010-10-10

"I am new at online shopping. and I found out about celltoget.com through google search, and was impressed with their pricing. I was interested with some of the new android phones but wasn't too sure about the differences between all diffrent models. I asked their live support and got an answer instantly! (try live chat its great!) They helped me out in choosing the best valued phone. I finally chose the motoorla milestone, ordered it, and received it within 3 days. "

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Verified
5/5

2010-10-08

" I was contacted by a customer service Rep with regards to my order he informed me there was a mistake made and he can send the correct phone or I can get a refund. I opted for the refund...To be continued..update 10/16/10 I Received a email conformation of a full refund."

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Verified
1/5

2010-10-08

"I placed an order to purchase a cell phone with Net Day Air at the end of September but did not receive the package until October 8. I check the tracking no. and found out that they shipped the item with Priority Service (2-3 days delivery)! In addition, the item arrived was not what I ordered!!!! I requested that they return the full refund plus the shipping cost (since I did not order what I received). Let's see how they respond. Depending on their response, I will change the rating. But at this point I want to rate ZERO but since the rating starts from 1, I have to give one point..... "

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Verified
5/5

2010-10-04

"i got mine blackberry 9550 tour about a month ago i also boughet the extanded warraenty last last week i dropped my phone called cell2get and they offer me to ship it back to exchange. the exchange process was so easy they shipped me a replacement as soon as i called great coustemer support"

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Verified
1/5

2010-09-28

"Never received the phone I ordered. Hard to reach CS. Lied repeatedly about shipping date. Provided the same non-existing USPS tracking number vi a e-mail and over the phone. Have not responded to e-mail with a request to cancel the order. I filed a credit card charges dispute."

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