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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-12-16

"I rarely write reviews on anything but I have to mention my more than satisfying experience with Chris at Cleveland Plasma. I took a plunge to buy my first plasma TV and Chris stood by my side from the beginning until delivery. TV is up and running - I am a happy camper. Thanks Cleveland Plasma."

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Verified
5/5

2008-12-13

"Purchased a Panasonic 46" 800u.

Oder went through great. Talk to Chris over the phone and placed the order. The very next day, the TV was shipped. Received it within 4 business days in perfect condition. No dead pixels!!! The delivery guy didn't offer to bring it into the house until I asked him to help. He was just going to leave it on the front porch. But once I told him I needed help bringing it in and had to inspect the TV, he obliged. So no biggie.

I would definitely order from Chris again. Excellent prices and fast safe delivery.
"

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Verified
5/5

2008-12-12

"top notch seller. AAA+++ service, price, and shipping. DONT think twice, you will be pleasantly suprised with the service. this was my second, and def NOT my last purchase."

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Verified
5/5

2008-12-10

"Fast shipping, low price, fast phone-call responses; Owner Chris appears in various on-line forums about HDTVs with genuinely good and quick answers to posted questions, without a lot of "quick, buy from me!" hype."

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Verified
5/5

2008-12-05

"♠Excellent price, customer service, communication and delivery times (less than a week to California)!

Not the absolute lowest price, but really close. However, I was treated well, and all questions were expertly answered over several days before purchase. I also feel one phone call will solve any problems that may come up.

Therefore the best VALUE I found, and I did a LOT of research!

"

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Verified
5/5

2008-12-03

"December 1,2008
Cleveland Plasma is the store to make that large internet purchase. Chris Majoros was very helpul getting me to narrow my choices to the Panasonic TH65PZ850U or the Sharp LC-65SE94U. I chose the Sharp.By the way, very few internet stores give a person first and last name and cell phone number. Once the purchuse was made Chris went over every detail of what to do when shipment arrives. Chris also helped with the wall mount bracket, surge protector receptical, HDMI cables and an extended warranty. If you are making an internet purchase and reading this review you are on the right track and Cleveland Plasma is your best option!!
"

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Verified
5/5

2008-11-27

"This is the place to call if you thought you may be afraid to make a large purchase over the internet.

Chris is super helpful and very professional from the first call to the time my Panasonic TH58PZ850U was delivered.

the entire transaction could NOT have been smoother.

i was one of those people that was a little nervous about such a big purchase from a dealer I hadnt heard of before. Buy your big screen here at Cleveland Plasma

"

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Verified
5/5

2008-11-25

"I could not be any happier with my purchases from Cleveland Plasma. My Pioneer PDP-5020FD arrived in 3 days as well as my new Panasonic Blu-ray player DMP-BD35K. I shopped hard for a total package with extended warranty and Chris treated me very well. I recomend them highly.

R Kelley
"

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Verified
5/5

2008-11-24

"Chris at Cleveland plasma was extermely helpful in advising me on the attributes of the system i wanted to buy. And he shipped quickly and it arrived in good condition. I purchased the Samsung Sound Bar HT-X810T and got it for a great price!! I would definitely do business with Cleveland plasma again!!!"

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Verified
5/5

2008-11-23

"I am very leary now of the internet but after this transaction my faith has been restored. I ordered my Samsung LN-55A950 on Sunday night, got a confirmation on Monday and it was delivered on Friday morning. It was perfect and the delivery was perfect. I would not hesitate one bit in doing business with Chris and this company again. About the TV. WOW is the only way to describe the picture. You feel like the people you are watching are 3D in the room with you. Love it! "

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Verified
5/5

2008-11-21

"I am always anxious when ordering from a company that is new to me, especially when the purchase involves a high price item. However, the excellent reviews of Cleveland Plasma prompted me to "bite the bullet". I can now state unequivocally how correct all of the other reviews were...They are truly professional in every way. My purchase -- at a very reasonable price -- was handled efficiently. Shipping was arranged promptly, resulting in my new plasma TV arriving in four days!! The instructions emailed by Cleveland Plasma thoroughly prepared me to handle the receipt and inspection of the unit, which I was pleased to learn arrived in perfect condition, as did the HDMI cable that they shipped separately. This was a truly satisfying experience. I recommend this merchant highly."

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Verified
5/5

2008-11-19

"I purchased a Samsung 55" LCD TV (Model LN55A950) from Cleveland Plasma through ebay. In the more than 10 years I have been making purchases online, my experience with Cleveland Plasma was, by far, the best I have ever had. This is not hyperbole. The communication from them was immediate and continuous. I received scanned invoices and instructions on exactly what to do to inspect the television when it arrived. Within twenty four hours, I was contacted by the freight company to schedule delivery. Within four business days, the TV was in my home and was working like a charm. I contacted the owner, Chris Majores, via email following the transaction with a question and received a response quickly. I am very happy to take the time to write this review. This was a big purchase to make online, but in the end, I have the best LCD on the market, had a trouble free experience getting it, and saved $1,000.00 over what I would've spent on the same TV at best buy given what I would have paid in tax and including the shipping costs I paid. I will be doing business with Cleveland Plasma again."

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Verified
5/5

2008-11-14

"I recently purchased two flat panel tv's; an LCD and a plasma. I had never made such a large purchase over the Internet and, I don't mind saying, I was EXTREMELY nervous about it.

After researching the purchasing experiences other buyers have had it seemed every retailer had their share of horror stories... except for one. Cleveland Plasma. From my first call through delivery the folks there were all helpful, friendly and most importantly for me available.

All of my calls were answered immediately by a live person. There was no voice mail, no "press one for customer service" or other typical hassles. It was unquestionably the easiest, most pleasant buying experience I have had on-line or off.

To summarize; there's an excellent reason Cleveland Plasma has a 10 out of 10 rating. They've earned it!
"

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Verified
5/5

2008-11-12

"After researching trusted online vendors, I made the decision to purchase my HDTV through Cleveland Plasma. The sales manager was professional and provided communication throughout the entire process. Price, shipping, and service made this a lock for my future electronics purchases. "

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Verified
5/5

2008-11-12

"Chris was extremely helpful when I called to order the Panasonic TH-46PZ800U from him. He was patient in working with me and my unique circumstances. He gave me a great deal on the 46PZ800U and the delivery was quick. (Ordered on Friday and I got it on Monday) The TV along with most of what they sell is really some of the best prices you will find on the net. I did my research and it is really hard to find a better price. Great customer service and I definitely look forward to doing business with again. Besides, I need a home theater system now that I have this great HDTV. "

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