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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-09-03

"Seller was very responsive and knowledgeable. Order was processed quickly and goods arrived in perfect condition.

A great transaction.
"

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Verified
5/5

2008-08-27

"After deciding that I wanted to move up to the Panasonic TH-58PZ800U from my old rear projection HDTV, I looked around to find a good place to buy. Cleveland Plasma won that contest based on price, prompt response, and great support through the process. I was a bit apprehensive about purchasing such an expensive item and then having it shipped to me, but it all worked out fine."

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Verified
5/5

2008-08-27

"I had ordered 55" LCD TV Samsung LN55A950 & it arrived before the commited arrival date. This was one of few sites where I found the above model, as matter of fact amazon, crutchfiled, bestbuy did have it. I placed th order on Aug 21 & requested them to deliver it by Aug 26th since I wanted gift it to my son on his birthday. I was surprised to see th TV in my house on August 25th. I am very impressed that the TV arrived in 2 days (excluding saturday & sunday). I highly recommend this site & I will come back to buy more stuff. Thanks to their friendly customer support.

Thanks
Jags (****@****)
"

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Verified
5/5

2008-08-26

"Total satisfaction from Chris and Cleveland Plasma. I ordered on Tuesday 8/20. It was shipped out the same day and it arrived today 8/25. I am approx 1700 miles away as well.

The delivery was truly "white glove". The driver called and met me at the house during the scheduled window. Box arrived just like it had left the factory. Not a scratch, dent or hole in it. The driver was very courteous and almost excited as I was. He allowed me to do a full outside inspection and then we pulled the top of the box off at the front door so I could see the inside in strong daylight for any signs of damage. We pulled it inside and into the Den and he helped me install the medal spikes into the base as well as helping me to pick up the TV and place it onto the stand. I powered on the set and signed the release and he was on his way. All in all about 25 min from curbside to power up.

Very satisfied buying experience.
"

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Verified
5/5

2008-08-26

"My buying experience with Cleveland Plasma was a pleasure. Chris was very helpful and explained all the details involved with the purchase and delivery of the tv. The 65 LCD Sharp was a very good deal according to me friend that belongs to one of the buying groups that gets things wholesale. I would and will buy again in the future."

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Verified
5/5

2008-08-24

"When I first called Cleveland Plasma, I just wanted to get a price quote and a comparison between the Pioneer 5020FD and Panasonic 50PZ800U. I was a little hesitant to order something so large from an online retailer (even one so highly recommended on the AVS forums), and I would've liked it if they offered some financing options (just to ease the hit from buying a plasma TV). But the transaction was a breeze, the price couldn't be beat, and Chris was helpful in answering all my questions. I ended up ordering the Panasonic and a wall mount over the weekend, and I got the TV on Wednesday morning (plus an extra package containing screen cleaning materials). Quick turnaround, and great customer service to boot! Having financing options would make them perfect, but I still highly recommend at least checking out Chris and Cleveland Plasma before buying a TV. Thanks for everything!"

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Verified
5/5

2008-08-23

"Panasonic th58pz800u was purchased.It arrived in perfect shape-not a sratch on the box.The service from Cleveland Plazma was outstanding.The pricing was great and the turnaround time from order to shipment was fast.Chris is a great guy to deal with."

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Verified
5/5

2008-08-22

"Chris at Cleveland Plasmas is unbelievable. This is by far the best buying experience that i have had on such an expensive item. I purchased the Samsung 63 inch plasma TV. THe model number on the tv is PN-63A650. I ordered the tv and 5 days later it was at my door. Not to mention it was $1,000 less than circuit city. This Plasma is absolutly amazing. I have never seen a better quality tv at such a low price. Chris at cleveland plasma made this buying experience very easy. Thanks "

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Verified
5/5

2008-08-19

"Purchased a Panasonic, 46" Series 800 Plasma, and the Panasonic Blu-Ray DVD player, from Chris and couldn't be happier. There is absolutely no reason to look anywhere else for a better price - I tried. It is understandably a little intimidating at first, plunking down so much money to order something over the internet and phone, but Cleveland Plasma is a business that you can trust. Chris answers the phone on the second or third ring and takes the time to talk with you. Naturally, you should expect to have to follow some paperwork processes for delivery in order to ensure insurance coverage remains valid. I had no problems with delivery or damage, and the shipper was only 30 minutes late from the pre-arranged time. I recommend tracking your shipment and contacting the local service center to pre-arrange the date and time. Bottom line, I’d do business with Cleveland Plasma again and recommend them to you."

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Verified
5/5

2008-08-13

"I emailed Chris at Cleveland Plasma/Extreme Electronics at 11 pm on a Wednesday night and within 5 minutes received a phone call from him. He was very helpful in helping me decide between the Panasonic Plasma TH-50PZ800U and the 46PZ800U. He was very cool about cutting me the best rate based on my circumstances. I live very close to his distributor in NJ and he suggested me picking up the unit to cut out the shipping costs. I also ordered a Tech Craft SWP60 entertainment stand. That had to be shipped from Cleveland. Unfortunately it arrived damaged (no fault of CP, just UPS!). I called Chris and right away he arranged for a new one to be sent. It arrived 2 days later in perfect condition and I couldn't be happier. I am so happy I went with CP because a big purchase like this needs someone on the other side to help you through. I would have been very nervous going through Amazon or a big chain like BB. Thanks Chris for everything!"

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Verified
5/5

2008-08-07

"Learned about Cleveland Plasma & Chris on the AVS Forum while trying to figure out which 58" or 60" plasma to buy.

Contacted several of the AVS Forum sponsors for pricing as well as Amazon.com on Sunday Aug. 3. Chris actually called me & we discussed my options, on a Sunday night. That's great customer service.

Chris suggested a Samsung 58" FP-T5884 for my living room location. I was also looking at the Pioneer 6020 & some Panasonics. I really didn't want to drop the big bucks for the Pioneer and Chris told me the FP-T5884 offered me the best bang for the buck. I ordered it, hoping to have it before the start of the Olympics on 8/8/8.

Well, it arrived this afternoon (Wed 8/6/8) and the delivery could not have gone smoother. I helpe d the driver get the large box in the house and he helped me set it on the stand. We inspected the TV closely & all was well. It powered up fine.

I cannot say enough good things about Chris & Cleveland Plasma. Great price combined with unbeatable customer service,a spectacularly unbeatable combination. It will always be my first stop now for any major electronics purchases.

If you are in the market, give Chris a call & pick his brain. You will not be disappointed.
"

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Verified
5/5

2008-08-01

"I've never written a review and I was not familiar with the company, so I was hesitant at first. Let me just say my fears were quickly layed to rest. Of all the deliveries and services I utilized in moving to a new state, this company outstripped them in terms of price, service, and promtness of delivery. I will use them first for all my future electronic needs. "

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Verified
5/5

2008-07-18

"I have just received my TH50PZ800U and let me tell you I am thrilled with th ewhole experience. Here is a copy of my email to Chris of Cleveland Plasma right after I made sure everything is functioning properly.

Hi Chris:

Just wanted to let you know that I received the tV this morning. thank you.
I appreciate your help throughout the process and actually following through with everything you said you were going to do.

It has been so far my best experience with ordering of major appliances and not having to go through any hassles. Many other vendors out there can learn fair treatment and courteous behaviour of their customers. This will instill greater confidence and foster more business.

Chris, keep it up and I look forward to working with you in the future.

Thanks again,

C.Cohen
"

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Verified
5/5

2008-07-17

"Fantastic! This is the kind of friendly, attentive personal service you just can't get from the Big Box stores and the giant e-tailers. When the owner gives you his cell phone number in case there's a problem, it kind of takes all the worry out of ordering a big ticket item like a plasma TV. And the price was unbeatable too!"

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Verified
5/5

2008-07-16

"I researched and saved for over a year and a half for my SHARP AQUOS, finally decided to go with Cleveland Plasma and VERY happy I did, I bought my TV on the 10th, here the 11th, I was nervous as hell to let go of that much money but after a couple of phone calls with questions, was really helpful and I felt comfortable that this wasnt some half-scam. TV works great, looks amazing, after all the researching into different companies I'm happy I can leave some positive feedback, thanks again!"

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