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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-09-15

"Excellent Customer Service! Cleveland Plasma spent several minutes consulting with me over the phone answering all my questions and making sure the new Panasonic Plasma TH-58PZ800U was the right set for me. Amazing TV!! Exceeded my expectations!! Fast and careful shipping, not so much as a scratch on the shipping box. Would definitely buy from Cleveland Plasma again! "

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Verified
5/5

2008-09-13

"This is great service yet again.

Chris is great to deal with.

Fast shipping and a great product from his recommendation.

Thanks again.

Joey
"

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Verified
5/5

2008-09-12

"The staff was very responsive to my questions when I was placing the order. I ordered a sharp LC-65SE94U LCD tv. They provided substantial information for me to efficiently and accurately check out the tv upon receipt to avoid problems. It was delivered in less than a week with no problems. Subsequently I ordered a wall mount for the tv and Chris was very helpful in helping me make the right choice for my needs."

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Verified
5/5

2008-09-12

"Well, well, well....Where to begin...I contacted Chris at Cleveland quite some time ago as I was interested in the new Pansonic's that were coming out at the time. Had all of the usual questions about Plasma vs. LCD, sizing, Panasonic vs Pioneer, Panasonic vs. Samsung etc. In short Chris answered all of my questions quickly and thoroughly, whether I inquired by phone or by email. When I settled on finally buying (after MONTHS of waiting for price drops etc) I place my order at 11:30 p.m. on Sept 10. I WAS WATCHING MY NEW TV BY 7 pm SEPT.11. Yup, less than a 24 hour turn around! Delivery was smooth as silk and flexible on when they could deliver. Pricing was awesome as well. CP prices are always right there with the best deals out there and in the event they are a tiny bit higher, the customer service is worth it...in many ways safer than buying from a B&M store...and no sales tax...Can you tell I was satisfied? Anyway, if you are looking to get a TV, go with these guys. They will help you figure out what is the right TV for you and they will get it to you safely and at a great price. The Panny 800u 50" I got absolutely rocks, and looks a million times mor eimpressiv in my house thanit did in a store. Thanks Chris...you will be getting any and all of my TV business going forward!!! A+ and then some..."

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Verified
5/5

2008-09-11

"I highly recommend Cleveland Plasma. The transaction was straight forward and communication was great. Chris is extremely knowledgable and helpful. My 58" Panasonic Plasma arrived right on time and the unpacking instructions were clear and easy to follow. I was in direct contact with Chris moments after it arrived so he could be sure all was A-OK. I am located in california and it was like the store was down the street. Thanks Chris and I am sure future purchasers will also be satisfied customers like me.
Terry
"

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Verified
5/5

2008-09-10

"I did several months of research on plasma models, prices and did checks on every seller on the web with the BBB. Chris and Cleveland Plasma ranked very well with the BBB. I do alot of personal shopping on the Internet but never purchased an item this large before. My experience with Chris and Cleveland Plasma was "Outstanding" . If you want the best prices and know that you will get want you ordered with NO PRESSURE TO BUY ADD-ONS. Go no futher than here!!!"

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Verified
5/5

2008-09-09

"Purchased a Samsung PN-63A650 from Chris. Very good knowledge of the product and excellent service. I even made a mistake with the mount I ordered and they had no problem swapping it out for me. Highly recommend Cleveland Plasma and would not hesitate to purchase from them again.
Sincerely,
Chris M
Latham,NY
"

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Verified
5/5

2008-09-09

"I have nothing but kudos for Cleveland plasma & Chris Majoros. Chris was very honest, knowledgeable, and made my purchasing the Panasonic TH-58PZ800U plasma a very pleasant experience. The plasma was delivered on time & in perfect condition. Cleveland Plasma will be my first choice for any future electronics.
"

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Verified
5/5

2008-09-08

"Spoke to Chris.Super nice guy.Real good price on my pansonic tv.Got it in like 3 days.Delivery guy super nice also. he Refused a 20 spot.He helped me unload and unbox and inspect.I couldnt be happier.one word of advice tho.just make sure the tv you pic is big enuff.wish i would of went a tad bigger"

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Verified
5/5

2008-09-08

"Great Experience!!!! Chris really helped me to understand the differences between plasma and LCD. This information made it possible for me to pick the best TV for my room. The 58" Panasonic Plasma is fantastic. I have since referred a number of friends to Cleveland Plasma and they have all had the same positive experience that I had.
Dennis
"

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Verified
5/5

2008-09-08

"I was looking for a good deal in the Cleveland, Ohio area. Strolled across Cleveland Plasma and found my new TV. The Sharp LC-46D92U is a piece of art. Thank you for your excellent deal and professionalism."

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Verified
5/5

2008-09-07

"Purchased Panasonic TH-58PZ800U Plasma television. Ordered Labor Day weekend and received following Friday. Quick shipment and delivery was excellent. Driver helped placing the shipment into the family room and assisted removing the top of the protective box for inspection. Television was easy to assemble. Picture and sound is great. Chris was very helpful the entire process and makes himself available for any questions at a moments notice. Highly recommend this company."

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Verified
5/5

2008-09-05

"I purchased the Sharp LC-46D92U from Cleveland Plasma. I was able to pick up at the warehouse hassle free. The best TV I have ever owned, and it is so nice to buy from someone who has knowledge of the merchandise they sell. Will buy all my future electronics from Chris at Cleveland Plasma. Have never, nor would I have even dreamed of having such a personal experience with an internet based company. Keep up the good work Guys. "

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Verified
5/5

2008-09-04

"I called Chris at Cleveland Plasma/Extreme Electronics to get a price on a Pioneer 50" plasma TV. He was very helpful and his price was great. I live about 100 miles from Cleveland and he allowed me to pick it up to save the shipping cost.

I was allowed (encouraged, actually) to inspect the TV closely when I picked it up. It was perfect, as I expected and it performs beautifully in my home.

Be aware of the return policy (restocking fee). I believe Chris will do everything he can rectify any actual problem you have, but this isn't the place to buy if there's a chance you might change your mind and simply not want it. I knew what I wanted and all is well.
"

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Verified
5/5

2008-09-03

"I recently purchased a new Samsung LN55A950 LCD flat screen TV from Cleveland Plasma/Extreme Electronics LLC. They were the only resource that I could find online that actually had this brand new model in stock. Retailers in my area do not carry the high end series Samsungs for some reason. BTW, This TV is fantastic.

Cleveland Plasma provided extraordinary service. When I called, a real person picked up right away! I told her that I was interested in ordering a TV and she immediately transferred me to Chris, one of the owners. Chris happily answered all my questions, did not rush to get me off the phone and took my order. I was somewhat suspicious that the model I wanted would not really be in stock but chris said that being able to deliver newly introduced products is one of is "niches". He was right! It turns out that my Samsung was shipped the same day (Wednesday). I had it hanging on my wall the following Tuesday! Chris even called Tuesday evening to make sure everything went well. I am very happy with every detail of doing business with Cleveland Plasma and will enthusiastically recommend them from now on.
(Please e-mail me to find out who NOT to do business with)
"

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