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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-07-15

"Provides a breath of fresh air in the task of buying electronics online. This seller offers a welcome relief from the thoroughly disgusting New York- New Jersey- "closed Saturdays" experience."

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Verified
5/5

2008-07-11

"I highly recommend Chris and Cleveland Plasma. Chris took the time to answer all my questions and stayed in contact with me until my new display (Panasonic TH-50PZ800U Plasma) arrived. His prices and customer service are second to none!!"

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Verified
5/5

2008-07-09

"After several tries to work with Chris and Cleveland Plasma, I am glad to say this transaction was nothing but a charm. Chris is helpful, informative and most importantly, careful about matching your needs with the right product. He is typically one of the best priced sellers out there but even if he isnt the lowest, the service you get makes up for it. I can tell you I will be buying from Chris and CP again and again"

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Verified
5/5

2008-06-27

"Chris and Cleveland Plasma are top notch. I received my TV in a few short days. It is perfect. I bought the Pana. Z800U 50 ". I bought the 3 year warranty, hdmi cables, and a power conditioner. I paid $1400 LESS than the local retailers.

Very very pleased. Thanks Chris -- David M.
"

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Verified
5/5

2008-06-26

"Friendly staff, quick service, answered all questions promptly and correctly. My 32" Sharp LC-32D62U is making me very happy."

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Verified
5/5

2008-06-24

"Excellent value and excellent products. Chris did a fantastic job quickly handling my purchase via e-mail and cell phone while I was out of town on business. He even tailored the shipping date to assist with my return from business and future move into a new house. I bought two beautiful Panasonic's from Cleveland Plasma (58PZ750U and 42PZ80U) and they both arrived safely and with no apparent damage upon inspection. I haven't hooked them up yet, but the screens fired up nicely with power and I could spot no dead pixels. Just beautiful sets. Thanks again, Chris and Cleveland Plasma."

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Verified
5/5

2008-06-23

"Ok, first let me say do not buy TVs elsewhere. I tried to buy the TV I wanted the Panasonic TH-46PZ800U from someone else. Long story short I got that ickky feeling the other company(cough J&R cough...) tried a bait and switch. After that I was hesitant to buy my TV online from anyone. I checked into Cleveland plasma I got an email from Chris and spoke to Dale, both guys were very professional and yet still very laid back. Dale offered me the chance to pick up in my home state(NJ) to save on delivery which I did but after so much hassle with the other guys I was dying to get my TV. Dale asked when I wanted to pick it up... without hesitation I said TODAY!!! He asked if he could call me back in 15 min. after he verified that they indeed had it, I got his call after 7. I picked up my TV only two hours after I first spoke to Dale and it is a thing of beauty. About an hour after I got it home I got a call from Chris to make sure everything was ok, it was better than I hoped. How many places call to see if everything went ok? Do you think the big box stores care if you could fit it in your car? All around excellent, fast service, oh and they matched the price of the less reputable guys with bargain pricing. All in all what more can you ask for.... maybe free TVs but not much else."

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Verified
5/5

2008-06-13

"The team over at Cleveland Plasma is absolutely fantastic. Not only did I get a great deal on two Panasonic HDTV's, the time from placing the order to delivery to my front door was under 24hrs.

I ordered the Panasonic TH-50PZ850U and the Panasonic 32LX85 and I couldn't be happier with the outstanding support and service I received on this order.

Absolutely a standup company and well respected within the AV community. Trust me, they've earned it!

I definitely recommend Cleveland Plasma to anyone and they will continue to earn my business.

Thanks,

Mike Raffa - JerseyReef
"

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Verified
5/5

2008-06-12

"Bought a Panasonic TH-58PZ700U TV from Cleveland Plasma and they were great to work with before, during, and after the sale. I do a lot of research before buying online and everything I found about these guys was excellent, and that's exactly the experience I had with them. I would not hesitate to buy from them again."

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Verified
5/5

2008-06-12

"Great experience. Chris was quick to answer my first email inquiry, and his responses to my emails and phone questions continued to be quick throughout the sale and after delivery. I purchased a Pioneer 6020 which was an expensive purchase and I really appreciated Chris staying on top of everything. The delivery to Southern California went smooth and the plasma arrived in excellent shape. I will recommend Cleveland Plasma to all my friends."

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RCT
Verified
5/5

2008-06-05

"Not only does CP have great pricing but for they are an authorized reseller for the products I purchased which gave me assuance that I was not purchasing grey market or b class reman products. The products I purchased shipped from the east coast and arrived in the S.F. Bay Area within 5 working days, the cartons were in good shape. I was given tracking numbers and instructions on how to receive and sign for the products. CP walked me through the purchase and shipping process and took the time to answer all of my questions even about other products and tech issues. The staff is friendly and professional and always made time available via the phone to talk beyond the sales which is rare today. Do your research and balance cost versus value, there may be lower pricing available but make sure you buy from someone you can trust, CP is one of those suppliers for me.
Robert, S.F. Bay Area.
"

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Verified
5/5

2008-06-04

"This is a great company to do business with. Communications were excellent, shipping was extremely fast and product was as advertised. I would highly recommend this company to anyone."

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Verified
5/5

2008-06-03

"Ordering from Cleveland Plasma was great. 5 minutes after ordering a TV from them, the delivery company called me to set up an appointment for a few days later (I live in NYC for reference). They are also available to answer any questions you have, both before and after your TV arrives."

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Verified
5/5

2008-05-31

"Ordered by phone at 3:30PM, was able to pick up my new Pioneer Kuro 6020 TV at 5PM. Great service and great deal. Will definitely do business with again.
A++++
"

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Verified
5/5

2008-05-31

"Bought the Panasonic TH-65PZ750U. Chris was very helpful and accurate in every way. Price for this new TV was the best around and the delivery was exactly as he explained. Would buy from again."

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