"Due to their patient willingness to consult on my purchase a dozen times, I decided to buy my first plasma (Panasonic TH-58PH10UKA) and an AV receiver (Denon AVR-2308CI) from Dale and Chris at Cleveland Plasma. I do not regret my decision to buy from CP and am likely to do so again in the future. Dale/Chris are responsive, respectful, helpful, accessible, patient, and informative. Their prices are very competitive and I believe that they value building relationships with customers in addition to closing a sale."
"I was in the market for plasma tv. I ran across Extreme Electronics on E-bay. I called and had several questions. They were very informative. They didn't try to sell me the most expensive tv they had. They found out what I was looking for and gave me their recommendation. The next day I decided to purchase a refurbished Hitachi 55HDT79 plasma tv from them. I received my tv in less than a week. Alot sooner than expected. The tv arrived in perfect condition. The picture was excellent. I couldn't be happier with such a big purchase. Their customer service was outstanding, not to mention the great price I got the tv for. I would highly recommend buying a tv through Extreme Electronics. I'm holding on to their information because I will be purchasing other products from them in the near future."
"Excellent experience working with Chris and Dale from Cleveland Plasma, recently purchased a Panasonic TH-58PZ700U and a Tech-Craft ABS60 stand. Picked the Plasma unit up and received the stand direct ship in 3 days. Had a small problem with the stand contacted Dale (Chris and Dale are always available by Cell phone, e-mail or Business phone) following week received brand new stand. Best sales/service experience I ever had. will always deal with Cleveland Plasma for my electronic purchases. THANKS! "
"Competitive pricing. Excellent extended warranty options. Responsive, timely customer service. "
"I recently purchased the Panasonic TH-65PZ750 plasma television from Cleveland Plasma. Before I placed the order Chris advised me that it was not yet in stock, but was expected to arrive on a specific date. It was in stock on that date and was shipped to me immediately. It arrived to my home in Maryland within 4 business days. The transaction was excellent in every aspect, including the price, which was $2,500.00 below that of BestBuy. I highly recommend Cleveland Plasma. It is a first-class operation. "
"Great people, great price and delivered two days before expected. Can not say anything but good things about Cleveland Plasma."
" Fantastic service, great follow up. We got a very good deal on a set that was difficult to find in stock, and delivery went just as advertised. I was apprehensive at first buying something this expensive and fragile over the internet but this has been the best experience I have ever had with an online vendor. From order to delivery I knew what to expect and it happened exactly as planned. I have recommended Cleveland Plasma to several friends and will continue to do so. Great service guys!"
"Ordered a TOSHIBA 52XF550U from Cleveland Plasma, they had the best price around. There was a small glitch in shipping, I sent Chris a E-mail and he took care of it right away, I had the 52XF550U in my home in 3 days in perfect condition. Great people to deal with!"
"What a great experience. Wonderful to do business with, great communications and very fast and reliable shipping. Bought a Samsung 32A550 (new model) at a very fair price. Will do business again with Cleveland Plasma."
"Awesome experience! Great TV, friendly customer service, speedy delivery, and great pricing. Will do business with again and again and again and....
HIGHLY RECOMENDED"
"I had a very positive experience buying my Panasonic TH-65PZ750U TV from Chris at Cleveland Plasma. I had a rather tight shipping window and he got it to me on time. I would definitely recommend this company."
"Wow! Took delivery of my 50PZ800U yesterday afternoon. Looks like a winner. I must thank Cleveland Plasma for the excellent buying experience and price. I purchased from Dale and have spoken with Chris. They make you feel like you are in very good hands. Their instructions for taking delivery are complete and concise.
Shipping was with SEKO Worldwide and local delivery was from Action. Delivery was a day prior to original scheduled. The shippers were quite comfortable to deal with > very smooth. The driver was young, helped me carry it into living room (immediately inside front door) , helped me remove the clips that allow the box to be opened, stood by while I inspected the TV (in absolutely no rush), and when I told him what I was directed to write on the Bill of Lading along with my signature, he told me, "No problem, write whatever you need to." All this with not hint of a tip. After he said goodbye, I rushed upstairs to get a 10 dollar bill and caught him before he left. He was all smiles and very appreciative. >
I have had very little time to play with it but did plug in a cheapo Phillips upconverting DVD player. Thought the sound was a problem at first but it was the player (it needed to have "Digital" selected for the HDMI output.) Once the sound was up and running I must say that I was truly impressed with the sound of this set. Also, the swivel is silky smooth.
Attaching the set to the pedestal was a no brainer and could have probably been accomplished by myself had I been a bit more confident. The entire pedestal installation could be performed anywhere from 5 to 15 minutes; There are 8 small bolts to install and that is it.
Well, I have it setup with the break in DVD running currently and really am not ready to give it a run for its money yet, but I think I'm a gonna be happy.
I believe Cleveland Plasma is one stand-up company and is truly interested in taking good care of their customers. Would definitely buy from them again."
"i don't normally write a review because i usually don't believe in the positive ones. However, the service from cleveland was so good i want people to know about them. I placed an order, got a call an hour later to confirm delivery, and received my merchandise the following day. their prices aren't the best but the service is beyond extraordinary. as long as their prices are competitive, this is the place to shop!!!"
"Great experience. Delivered item on time and at a great price. Will definitely shop here again. Chris and Dale were very helpful and very knowledgeable about the TV I wanted. Also, the hours they keep are unbeatable 6am-11pm !!!"
"Purchased the giant LG 71PY1M plasma flat screen tv from Cleveland Plasma (CP). Not an inexpensive item but CP could not have been more professional and supportive (with great price). Item arrived as promised with no issues and excellent quality. Best service I've ever experienced from any internet retail merchant, in fact -- better than any retail business, internet or otherwise. They are reachable almost 24/7 and in the rare event they do not pick up the phone, a return call is received in very short time. Buy with great confidence from this merchant."