"Ordered a Samsung LCD TV, model LN52A860. The price was the best around. There were several questions for Chris up front. He knew the product differences between the 850 and 860 off the top of his head. He help me make an informed decision. The purchase was easy and they had excellent standing instructions on how to deal with the freight carrier. I knew exacly when the TV would arrive and everything went off without a hitch. A friend of mine had recently bought the 750 from a big box store and had all sorts of problems. I am extremely happy with Cleveland Plasma and would recommend them highly.
FYI, I also bought the Mack In-Home Warranty."
"I just ordered and received a Panasonic 50 inch PZ800U from Cleveland Plasma and was very happy with the experience. I placed the order on a Tuesday and had the TV delivered 3 days later on Friday. I would not only order from them again but I will be telling everyone I know looking for a TV to order from them. Got a great price and Chris was extremely helpful."
"Cleveland Plasma delivered the Samsung LN-52A860 as promised. I had several telephone conversions with Chris regarding the TV in which he was very helpful and friendly and answered all questions up-front. I would not hesitate to purchase from Cleveland Plasma again. Company rating 100%"
"I recently purchased my Panasonic TH-58PZ800U
from Cleveland Plasma and could not be happier with the service. Once you have decided on the TV you are going to purchase, there are two major things to consider:
1) Price
2) Service of the dealer from the purchase mode to the delivery mode.
I did a lot of research on the price, and Cleveland Plasma was by far the cheapest out there. I also appreceiated the fact that the extended warranty was never crammed down my throat at any time buy Cleveland Plasma. I am not saying that the warranty is not a good purchase (I did buy it), but it was refreshing that it was not constantly pushed on me- unlike other retailers who act like you just drowned a bunch of cute kittens if you do not want to talk about the warranty.
After I pulled the trigger on the purchase, within 10 minutes I recieved a online receipt, and within a few hours I received a tracking number. The TV arrived 4 days later and I am in Plasma heaven now. There are a lot of dealerships that deal with online sales that are pretty shady. I know that from experience and other people's experiences. Cleveland Plasma is an excellent dealership, and anyone can sleep easy after doing business with them.
I would highly recommend Cleveland Plasma to anyone who is considering buying audio or video equipment."
"I've been researching a new plasma for the last several months; reading countless reviews of different sets and of different sellers.
It didn't take long to see many people talking about their positive experience with Cleveland Plasma. As I talked to them and other sellers, it was clear Chris has a real passion for what he does. He was patient throughout my emails and calls, answering each quickly and thoroughly.
I finally ordered a Panasonic 65PF11UK from Celeveland on 10/31. Within a few hours of ordering, I had a tracking number and detailed instructions on how to inspect the set upon arrival and exactly what to do in the event of any problems.
I'm happy to say the set arrived in Denver in perfect condition on 11/4. I couldn't be happier with Chris and the entire buying process and he'll be the first place I turn next time I'm ready to buy.
"
"I spent several months shopping for a new HDTV. Checked out several of the local retail stores to get a look at what I was going to purchase as well as online reviews. Decided on the Pioneer Kuro 6020. While online I came across Cleveland Plasma on some audio video forums as being named a reputable dealer. I found out that Cleveland Plasma is located only 50 miles from my home which made me very comfortable. I also discoverd the owner(Chris) graduated from high school only 5 miles from where I now live. I ended up with the TV and a Pioneer BDP 51 FD Blu-ray DVD player. Cleveland Plasma was honest,efficient(had the tv in 4 days)and great to work with. I have already sent some friends to Cleveland Plasma after they saw my set-up and the great low prices I paid. "
"Thanks to Chris at Cleveland Plasma I'm now the proud owner of a 65" Panasonic TH-65PZ850U plasma tv. The TV arrived in perfect condition, carried into my home by the shipper. Chris suggested I buy his HDMI cables, and his mount. All of his suggestions were good ones, and I definitely saved over $2000 by purchasing at Cleveland Plasma and not at a major retailer like my local Best Buy. The TV is amazing, the HDMI's are top quality, and the Peerless mount is rock solid. I recommended Cleveland Plasma to my friends, and I couldn't be happier with the price, the products I bought, and the outcome."
"I purchased a Panasonic TH-42PZ800U on Friday, October 24th and it arrived in pristine condition on Tuesday, October 28th. Great price and amazingly quick delivery! This was a smooth and painless transaction from beginning to end. Chris returned every phonecall promptly and was extremely helpful with questions. He explained the shipping and inspection process both over the phone and by e-mail in detail.
This kind of SOLID customer service is rare. It makes online buying (which can often be nerve-wracking) feel more personal and safe. I would definitely buy from Cleveland Plasma again and will recommend them to others.
Alycia -- Los Angeles "
"I purchased the new Panasonic DMP-BD55 Blu Ray player on Sunday night. The unit shipped on Monday and was delivered to me on Tuesday all the way from Ohio to Texas. That is the fastest delivery I have experienced from any seller. In addition, I received 2 emails with the tracking number and an electronic invoice in less than 24 hours. I could not be more satisfied with Cleveland Plasma and will definitely be checking with them for other electronics purchases in the future."
"Based on rave reviews and feedback for Chris and Cleveland Plasma, I ordered a Panasonic TH-46PZ800U from him on 10/16/08 and it was delivered on 10/28/08. (8 Business day shipping due to local shipper schedule.) Chris was very responsive and helpful in answering all questions about the TV and the delivery process. I sent an email question and received a return phone call within 30 minutes. The price was good, response quick and accurate. I highly recommend ClevelandPlasma.com to all.
Mike S.
North of Boston"
"Excellent support, product delivery and above all prices"
"I ordered the Sharp 65" LCD on Mon, Oct 20, 2008 and it arrived on Fri Oct 24 on a strong wooden skid in factory packaging. Chris at Cleveland Plasma had told me verbally and via email the steps I should take upon arrival to ensure the unit was in good condition and that there was no shipping damage. The unit passed all tests. I set the unit up in my media room and watched TV and a movie that night. Great picture! Great price! Great delivery! Great support! I have already referred a friend to Cleveland Plasma who wants the same unit.
Richard
"
"I just purchased a 46" Samsung LCD TV (LN-46A860) from Cleveland plasma. I was initially pretty wary of trying to buy online so I asked a ton of questions and tried to do my homework before the purchase. Chris was great helping answer everything that I asked and got back to me very quickly. I am completely satisfied with my transaction and the TV arrived as promised. It was brand new in an unopened box. Definitely won't hesitate to buy from Cleveland plasma in the future. "
"I purchased a Sharp Aquos 65" LCD TV Model Number LC65SE94U. This model has an MSRP of $8000.00 I received a very good price from Cleveland Plasma. The total including shipping was less than $5000. Cleveland Plasma has a toll free number answered by the owner. I had occasion to call the number three times and each time the owner answered and was very plesant and very informative. I received several emails about the shipment, how to unpack and check it before signing for it. The TV was shipped promptly and received in about 10 days from original phone call. In my opinion Cleveland Plasma is an excellent source and I would not hesitate to order from them again. "
"After my old TV failed, I spent hours online reading reviews, comparing prices and basically driving myself crazy to make sure I got the best possible set and the best possible price. I happened upon Cleveland Plasma's website, found an excellent price for the Panasonic TH - 46PZ800U and called their number intending to kick the tires a bit longer. Chris was so helpful and forthright that I made the purchase on that Wednesday night. He explained everything to me from the extended warranty, shipping procedures, Panasonic's fine reputaton, etc. By Monday I received a call from the shipping company and I had the TV by Tuesday. While accepting delivery, I had a quick question and Chris answered the phone and my question promptly. I just love this TV, am extremely pleased with Clevelandplasma.com and would do business with them again."