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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-10-14

"Ordering was a breeze, prices were good, and customer service was outstanding. I will be recommending Cleveland Plasma to my friends and family."

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Verified
5/5

2008-10-14

"EXCELLENT customer service! Emails were returned promptly and all questions were thoroughly answered. I ordered a Panasonic 58" plasma and it was delivered within 5 days. I will do business with Cleveland again."

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Verified
5/5

2008-10-12

"I ordered a Panasonic TH-58PZ800U Plasma TV late in the evening on October 6, 2008 from Cleveland Plasma. Chris took the order and indicated that the order would ship on the following Monday.

The order was shipped as promised and was received on Thuersday, October 9, 2008. The unit was received in excellent condition and is performing wonderfully.

This was a great ordering experience. Would definitely order again from this company.

Bob Pond
Clarkston, MI
"

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Verified
5/5

2008-10-10

"Ordered a TH-50PZ800U plasma. I placed order on Saturday...shipping company called on Wednesday to schedule delivery. We had the tv Thursday morning. Flawless process. Chris answered every email within a couple hours. Not sure how the guy does it, but you don't find that kind of service too often. Highly recommend Cleveland Plasma."

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Verified
5/5

2008-10-05

"I ordered a Panasonic TH-50PZ800U and it arrived on time in perfect condition. Chris, at Cleveland Plasma was very helpful with exact directions on how to handle the delivery if there were any problems. I was completely satisfied with their level of service in this transaction.
David M. Los Angeles
"

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Verified
5/5

2008-10-02

"I am happy that the new Samsung LN-55A950 TV sets in my living room now. I very much appreciate the service given by Chris and his staff.

They are very responsive to customer needs. They work 365 days a year, 17 hours a day. When I call them, I never talk to an answer machine or navigate through phone menus – they pick up every call right away, even in the Labor Day evening when I first made the order. Also, Chris personally answered my e-mail every time, within a few hours. That is very impressive.

Chris is an honorable businessman. Just after I placed my order, before the TV was shipped, Samsung raised the price by $800, but Chris assured me that I would get the TV at the original price, and he kept his words. When the New York distributor could not get the TV for me soon enough, Chris assumed higher cost and shipped my TV directly from Cleveland, Ohio.

I will definitely recommend Chris’s company to my friends and relatives. They are the people we would like to do business with.

David Lei from NYC
"

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Verified
5/5

2008-10-02

"We purchased the Panasonic TH58PZ800U 58" Plasma. Chris at Clevelend Plasma is the best..! He talked to both me and my husband on the phone and talked us through the process of purchasing a large plasma tv. The shipping was incredibly quick and the unit arrived without even a slight scratch. The customer service is top notch and we would definately do business with them again..!!! THANK YOU CLEVELAND PLASMA...!!!!"

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Verified
5/5

2008-09-30

"2 new plasma TV's delivered in perfect condition, on time. Will do business again."

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Verified
5/5

2008-09-30

"The guys from Cleveland Plasma are fantastic. Customer service is an A+. They are very easy to get a hold of, They have great attitudes and are very helpful and they stand behind their products 100%. This is my second big screen purchase, but not my last."

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Verified
5/5

2008-09-25

"I recently purchased a Panasonic TH-58PZ800U Tv from Cleveland Plasma. Chris from CP was a pleasure doing business with. His knowledge and input were greatly appreciated. I was a little worried about making such a large purchase over the internet. Chris put my fears to ease with great communication and a very smooth delivery. I would not hesitate to do business with Cleveland Plasma again."

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Verified
5/5

2008-09-24

"Incredible vendor. I got straight forward answer on every question. The price was great and got the merchandise within a week. If I need to buy another large screen TV, I would turn to them first."

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Verified
5/5

2008-09-19

"I ordered a Panasonic TH-50PZ800U plasma TV 9/16 & had the TV set up in my living room by evening of 9/18. How'd they do that?
When I placed the order I received detailed instructions on what to look for before I accepted the shipment. Chris (the owner)also got back to me immediately when I had an inane question about setup (doh!! - RTFM).
A very pleasant shopping experience, I wouldn't hesitate to recommend them to a friend.
"

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Verified
5/5

2008-09-19

"I purchased a Panasonic TH-50PZ800U, Sanus VMDD26 mount and a 3 year Mack extended warranty. I could not be happier with my purchase. Everything went great (ordering, confirmation, delivery). Top of the line people to do business with. I highly recommend!"

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Verified
5/5

2008-09-17

"I contacted Chris at Cleveland Plasma to place my order for the just released Samsung A950 46". Chris accepted the order and gave me a great deal. The whole order process was excellent and shipment was very fast."

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Verified
5/5

2008-09-17

"First "on line"- over the internet big $$$$ purchase!! Did my homework and found Cleveland Plasma had best feedback when it came to customer service and customer satisfaction. Phone calls to Chris Majoros, answering all my questions and what if scenarios (with courtesy, understanding, and professionalism) pushed me over the top in regards to giving them a try. Was nervous ..... but again felt like customer feedback usually tells the story. No one else on line is in good standing with Better Business Bureau, has as high of a customer rating, etc. while delivering this type of high dollar and fragile/sensitive type of equipment across the country.

For me it was a gamble .... but an educated gamble given the research noted above. For the price and Chris' word .... I jumped in.

I purchased the Samsung LN52A860 .... again ...best price going. Received it in 7 business days. Delivery was courteous and professional(Seko Worldwide) ..... driver went extra mile without asking. Product arrived and was unboxed by driver. Not even the smallest hint of any damage!!!!! The new set appears to be in complete working order. Couldn't be happier with product, service, and process. For me ...... this was one great transaction.

Thank you so much again to Chris Majoros!!!!! For everything and always taking and finding the time to communicate!! Thanks for the great pricing $2600 ..... thanks for going the extra mile!!

CHAS
"

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