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Product & services pricing
4.38/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.23/5
Customer service:
4.25/5
Return/Replacement policy:
4.54/5

Verified
5/5

2018-06-27

Very easy transaction

"Price was the lowest on the web. Site easy to use."


Rep reply posted 2018-06-27
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thanks for the thumbs up- hope you enjoy your purchase!

The Coleman Furniture Team”


Verified
5/5

2018-06-25

Ordered an Ashley Jayron Sofa and Love Seat

"Best prices - significantly lower than at the Ashley furniture store. Free and quick delivery with install. "

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Rep reply posted 2018-06-27
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thanks for the feedback on our low prices, and free delivery and in home setup. We hope you enjoy your new furniture!

The Coleman Furniture Team”


Verified
5/5

2018-06-24

Very satified

"Purchasing the bedroom set was very easy."


Rep reply posted 2018-06-27
A rep from Coleman Furniture, colemanfurniture, has responded:

“We're happy to hear that you had a good experience with our website. We hope you enjoy your purchase!

The Coleman Furniture Team”


Verified
5/5

2018-06-23

Shopping online just got easier!!

"I really enjoyed shopping online."

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Verified
1/5

2018-06-21

I've never been treated worse by a company.

"Be careful when signing your "delivery ticket." What they fail to tell you (but is written in small print on their terms and agreement page) is when you sign this ticket, you're releasing the company from all liability for damages.

First off, the desk we bought was way over priced. Which is my fault for not shopping around but I wanted to use a company who I thought would be better able to provide me with better service and quality furniture. I didn't want to order something from Target even though it was $200.00 cheaper.

Once it was delivered, they dropped it off in our lobby and while I was with another customer shoved the "delievery ticket" in my face to have me sign so they could be on their way. Did not put **** together or even open the packaging.

Once my manager and I were able to pause the work we are paid to do, we began putting our desk together only to realize the corner of the desk was cracked. Barely, but noticeable. We took a picture and called the number on the website.

I began to explain what was wrong with the desk and their representative, Lori, immediately interrupted me and asked me if I had signed the liability waiver. Of course, at the time I had no idea what she was referring to so I said I did not. She then began speaking to me even more rudely about how the delivery guys would not have left had they not gotten a signature and that I had signed the it.

I completely understand a contract and what it entails. I should have read what I was signing and I take full responsibility for it! But I have never been spoken to in this manner in the decade that I have been in customer service.

After speaking with a supervisor, their only recourse was to tell me that we could hire someone else to fix it and they would credit us $100.00 to that technician once the job had been completed. The crack itself would cost more than that to repair. We did not want a refund, simply asking them to credit us a matching competitor's price.

I would advise you not to EVER use this company!! I would much rather deal with Target or Amazon for that matter.
"

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Verified
5/5

2018-06-19

awesome

"Well made product came very fast! Bought more!"

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Rep reply posted 2018-06-27
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thanks for the thumbs up! We're happy to hear that you were satisfied with the delivery, and we hope you enjoy your purchase.

The Coleman Furniture Team”


Verified
1/5

2018-06-18

Hidden clause

"After waiting 5 months for my furniture, it came damaged. They told me I had to have them repair it and I could not get a brand new piece of undamaged furniture or any money off after paying full price at $1500. I did not want to pay full price for them to repair a mistake that was made by them. They are unethical. I had no choice but to have them repair it and pay full price, or I would have to give them $350 to return it. Insane. "


Verified
5/5

2018-06-18

Best funiture buying experience ever!

"I was looking for a good price and excellent service while purchasing a lift chair. Matthew and Coleman furniture are all that! I love my new power lift recliner and even more, the extended warranty."

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Verified
4/5

2018-06-13

Beautiful Office Set

"The furniture was gorgeous!! The customer service was great!! And the delivery and set up was fantastic!! "

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Rep reply posted 2018-06-15
A rep from Coleman Furniture, colemanfurniture, has responded:

“We appreciate the feedback! We're happy to hear that you were pleased with our customer service and delivery teams, and we hope you enjoy your new furniture!

The Coleman Furniture Team”


Verified
5/5

2018-06-11

Awesome Experience!

"Purchasing this sofa online, sight unseen was a difficult decision, but Coleman put those fears to rest. From placing my order and the constant follow-up emails I received, I knew I made the right choice. This beautiful sofa(Amax Dolce Blue Leather Power Sofa, Power Headrest & Power Lumbar) was delivered in two weeks and we can not be any happier. We received the best price on the internet, best customer service and best delivery! Without a doubt, we will make all our purchases with Coleman Furniture! Thank you so much! Bob & Suzanne St. Johns, FL"


Rep reply posted 2018-06-12
A rep from Coleman Furniture, colemanfurniture, has responded:

“We appreciate the feedback! We know that buying furniture online can be a leap of faith, so thank you for placing your trust in us. We're happy to hear that you were pleased with your purchase, and we look forward to serving your future furniture needs!

The Coleman Furniture Team”


Verified
5/5

2018-06-11

Sofa and recliner

"I was very happy with my experience. After few news no the set I wanted in store, I was shopping around for price. I found the set here for $500 less, plus free delivery.

The order was ready much faster than I expected, and the sofa was delivered within 3 weeks of ordering (I expected 6-8 weeks). The recliner had an issue, but the shipping company contracted me immediately to let me know, and I should still receive it within the original timeframe.

The delivery itself was simple and professional. I look forward to ordering from Coleman Furniture in the future.
"

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Rep reply posted 2018-06-12
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thank you for the feedback! We're happy to hear that the shipping time exceeded your expectations, and that you were pleased with the price and customer service as well. We look forward to serving your future furniture needs!

The Coleman Furniture Team ”


Verified
5/5

2018-06-09

Best furniture buying experience ever!

"Communication from order to delivery was excellent. Prices were competitive. Delivery was seamless and professional. Would order from Coleman again. "


Rep reply posted 2018-06-10
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thank you for the feedback! We're happy to hear that you were satisfied with the delivery, as well as our prices. We look forward to serving you again in the future!

The Coleman Furniture Team”


Verified
5/5

2018-06-08

The only way to buy furniture

"This was by far, the best experience I have had shopping for furniture. Coleman's saved me a lot of money. The furniture is exactly what I wanted and the delivery people were great! I will probably never buy furniture the old fashion way again. Highly recommend shopping here!"

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Rep reply posted 2018-06-08
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thank you for the feedback! We're happy to hear that you were satisfied with your experience, and we look forward to serving you again in the future!

The Coleman Furniture Team”


Verified
5/5

2018-06-04

Beautiful furniture

"I'm very happy with the furniture I purchased. It came in a timely manner and the delivery men set it up very quickly less than 30 minutes. "

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Rep reply posted 2018-06-05
A rep from Coleman Furniture, colemanfurniture, has responded:

“We're glad to hear that you were happy with the free delivery and in home setup. We hope you enjoy your new furniture!

The Coleman Furniture Team”


Verified
5/5

2018-06-04

Wonderful Experience

"I ordered a headboard and foot board, received it within 2 weeks. They kept me up to date on the order, delivered it on time, and set everything up."

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Rep reply posted 2018-06-05
A rep from Coleman Furniture, colemanfurniture, has responded:

“Thank you for the feedback- we're happy to hear that you were satisfied with the delivery and free in home setup, as well as our up to date communication. We hope you enjoy your new furniture, and that you keep us in mind for your future furniture needs!

The Coleman Furniture Team”