"If I could give them a zero star rating I would! When we ordered our hall server buffet piece during the checkout process it stated an ETA of 2 weeks. Other suppliers stated 10-days, but we went with Coleman for their pricing and reputation. Unfortunately 2 weeks went by no communication. After almost 3 weeks we get a notification that its with our local delivery partner. Then we wait another few days for a call from them. They are in Chino and we are in San Diego. They said the soonest they can deliver would be another 20 days from contact. So now my ETA of 2 weeks went to 40 days or almost 6 weeks. Spoke with Connie, account manager, and there was nothing they could do about the shipper that they subcontract, regardless what their website stated. I had explained we needed this piece to finish off our décor for TG party we had upcoming. That is why we purchased it on 10/17 to allow plenty of time past the 2 weeks in case of delay. So even with this misinformation, they still want to charge me a restocking fee of 15% to cover their shipping. If you can’t honor an ETA, don’t publish it on the order form prior to checkout and completion of the sale. Next time I will just go to Overstock.com or another online retailer that operates their business truthfully (may cost a bit more) and honors their customer relationships. I will pass this on to the CC company to handle. Save your $$$ and time and google your piece and search for another retailer."
"placed order and will see how delivery goes - commented on fact that picture showed bed with two different leg colors - requested to get the lighter leg color and not the darker. We shall see! "
"Had to return/reorder (no cost to us) after shipper dropped/destroyed the 1st shipment. Moshe was extremely helpful in reordering and followed up expertly. Second shipment was received undamaged and the tables are perfect! Excellent company to work with! Thank You!!"
"They have made me a believer out of me. Couldn't ask for a better experience. And completed a couple of weeks quicker than expected."
"Will be able to comment on experience after table has arrived, but the ease of ordering on line...the prices, and conditions of acceptance/returns are clearly stated So will rate later."
"I hope it ships O.K. A little nervous about ordering such an expensive item online. I am sure once it gets here it'll all be worth it. I would like to order the ottoman next time."
"Looking for a quality item is hard online, but the reviews on this site made it easy to know I was getting just what I was looking for. Thank you for the help. I can't wait to get this piece in the house."
"Customer service And quality of the product s great. It took almost a month for me to receive the order, but it was worth the wait. "
"The checkout experience and product info on the page was very helpful. Can't wait to get my sectional"
"Great service, delivery & product selection!"
"I spoke with a rep. From Coleman furniture named Melissa Baraf. She was very helpful and I felt very comfortable. I got exactly what I wanted without paying a dollar more and I’m very satisfied with my experience with the company, thank you."
"Great price on item we wanted and awesome reviews on company. Additional promo code added and free shipping throughout the U.S. Fast response on phone call to customer service as well."
"fast and easy check out. I can't wait to get my product"
"I recently placed a second order with Coleman Furniture. This time I ordered dining room furniture. The furniture was back ordered so delivery took longer than I would have liked but that was not in control of the company. But, I saved several thousand dollars and the items are perfect. So if you are not in a rush, then definitely shop here. The table had a small scratch that needed to be fixed. The customer service rep was excellent and handled the problem right away without any issue. I will definitely order from them again.
Denise Leard"
"I've been watching this table for months, not quite ready to purchase yet. When I saw the fall clearance at Coleman, lower priced than any of the competitors, I was ready. Even better, I was able to choose the monthly payment option that totally fit my budget. I can finally have my beautiful table set and hardly feel the burden of paying!"