"Merchandise was received on time and in perfect condition. Great company based on a single order."
"They listed an item that they do not actually have in stock and which, in fact, has been discontinued. They were good about letting me know and canceling my order but I much prefer it when retailers only list items they are actually able to sell, so we don't waste our time."
"WELL Lets see here bought a pair of Sony ss-7000 floorstanding speakers. HAH after seeing prices as high as $689.00 plus shipping and a majority of other prices in the high $290.00's Comp Source was at a ridicuously low of HEHEHE $159.00 and FREEEEEE shipping WOW!!! incredible and just to be sure i emailed comp source twice to ensure it was a pair of speakers not just one and low n behold it was for two a pair WOW!!! don't know how they did it but they did I am incredibaly happy!!! Oh yeah as far as the product goes great addition to my 7.1 surround system useing a sony 520 110 wat reciever and the sony strvs110 surround speakers its incredible thanks COMP SOURCE!!!!!"
"Very good service,fast delivery. Reasonably priced. Contacted customer service and they were very helpful and polite.
Would buy again from CompSource."
"Great experience, best price and Stereo arrived within four days. Email order receipt contained a phone number and the name of a contact person. Did not need them."
"The sitee is easy to use. The order was checked and confirmed by email. Shipping was prompt. The order was correct. What more could anyone ask."
"I just wanted to let you all know that I had a perfect buying experience with your company. I ordered something and received it the following morning, which is practically unheard of in the e-commerce world. The email updates were all extremely helpful as well. Thank you for all your help and I will be purchasing again soon!"
"I purchased the Gunnar Optiks Legend glasses from Compsource Inc over the phone. Very easy and quick. Sales rep was helpful and knowledgable about the product. Shipping was ok, came from California, but 4 days wasn't bad. They shipped out same day! I spoke with customer service later that day to get tracking. They didn't have it posted yet, but I received an email with tracking early the next morning. Thanks Compsource. "
"Ordered a Workfit-S HD on 9/13 at 4:30pm and it arrived on 9/15. The price was good and shipping was free. I was unsure about ordering from them as I had never heard of them but the reviews seemed to be fine. I'm glad I did."
"I am LIVID with this company. I ordered a new Compaq All-In-One Computer. Paid Express 1 day shipping and got it the next day. The computer does not work. The monitor shakes and is fuzzy. I called them and they told me to call HP/Compaq technical support. I did this and was told it was unfixable and should be returned to Compsource. Compsource is refusing to take it back saying that they have No return policy and I have to deal with HP only. HP says it will take weeks to repair if it is repairable. I am a solo business and cannot wait weeks. DO NOT BUY ANYTHING FROM COMPUSOURCE"
"I ordered a Sony 3D projector and it would not focus correctly. I called them and they said all issue have to go directly thru Sony. So I called Sony and they told me places like Comp and The Nerds are NOT Authorized and that I have to pay for all repairs!!! I called Comp back and they said they will still not swap out my projector. Lesson here, order from real authorized dealers... Now to call my CC company and get my funds back!!!"
"Ordered a pair of Yamaha studio monitors because the price was ~25% less than everywhere else and the site said they were in stock. I received one of them within 3 days but the other had to be back-ordered (I received it two weeks later). Their site gave no indication of the back-order and my e-mails got no response - became concerned. Their phone support was fine however.
Overall I feel this is a legit retailer and I saved $100 in the end. As other reviewers have mentioned however, they don't seem to keep track of what they have in stock. Call ahead perhaps and make sure they actually have what you are ordering. "
"When I found the studio monitors I wanted for much less than even Amazon at this reseller, I was unsure of ordering from them, since I had never heard of them. I took the chance and am very glad I did. The monitors arrived brand new in-the-box as described and work perfectly. When I called to fix the zip code on my shipping address, Jeff gave me awesome customer service. The shipping and processing were very fast. I feel like I got a great deal on these items, and CompSource was on the ball at every step. I still feel stores like Amazon and Newegg are my go-to stores, but if CompSource has the item for less, or if Amazon has it only through one of their 3rd party vendors, I will go to CompSource."
"Good list price, good initial contact, unclear product return instructions, and very poor communication when handling return of a defective product.
I recently purchased a Lenovo H320 Slim Tower - 640GB computer. The delivery speed and order accuracy was good. Customer service from the sales contact was good. In a day or two after ordering, a sales rep sent me an email with their contact information. The computer arrived within a week of ordering. After about an hour setting it up, the computer went berserk and displayed random characters on my monitor. After two attempts at rebooting, the computer couldn't get past the set-up screen. Lenovo's documentation was minimal whereas CompSource's documenation was non-existent. After spending 30 minutes on the phone with Lenovo customer service without much help (Lenovo customer service was extremly poor) and unable to wake the computer up the next morning. I contacted CompSource to return it for a refund. After filling out the online Return Merchandise Authorization form, I was contacted via phone asking for additional information that was clearly optional on the form. After five days of asking for an RMA number and threatening to work through my credit card company, CompSource provided me with an RMA # and very rigid return guidelines and a link to CompSource's return policy where I discovered i would have to pay a 15% restocking fee - I had to ask about shipping and was told to use any shipping method I chose (at my cost).
Bottom line: I've learned my lesson - I will never buy from CompSource again unless they change their return policies and I'll be sure to factor return costs into my purchase decision when buying from any online retailer."
"I found CompSource through a Google search, and it was effortless to find my product and check out with Paypal which was my preference. The bonus was that they participate in Ebates. I'm set! Great site."