ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-12-04

"This was my first purchase from compsource and I am very happy with this company. For one thing, their price for a high end HP monitor was comparatively low amongst online stores with reputable ratings. Their ground delivery, which was free for my item, took just 2 days after my order was processed. Also, I had made an error providing my credit card info and needed to call customer service to straighten it out. The exchange with Dean was one of the most pleasant I've ever had with a company. Finally, compsource is a BBB company which usually reassures me that the business wants to treat their customers properly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-12-04

"THIS COMPANY SENT ME A DEFECTIVE PRODUCT AND EVEN WORSE THEY TREAT YOU LIKE A DEFECTIVE CUSTOMER!! The shipping was fast but when I got my new LG HX300G projector on Friday the earphone jack would not work correctly! I plugged this into my stereo home theatre system and heard a loud humming noise and couldnt hear much but garble!!! I filed an RMA request to exchange a defective product! I payed $667 was suppose to get 5 dollars off at checkout with a coupon but they charged me $667 anyway!

I called monday and talked to Laura the one in charge of customer service! She acknowledged they had recieved my RMA and I should get it today! No RMA number!! I even called the same day and left a voice message! No call back! I did get this from them on monday evening!


Dear Valued CompSource Customer,

We just wanted to touch base and let you know that we are still working on your RMA request, and we will be responding to you as soon as possible.

Thank you very much for your patience and your business.

Sincerely,

Laura Matis
Customer Service
1-***-***-**** x 120
***-***-**** x 120
****@****
www.compsource.com


I called everyday of the week talking to different people and get the same false hope of you should be getting your RMA soon!! They said they would email me the next day on friday morning and NEVER recieved and email! Just more LIES or the Run around!! Compsource seems to not care about you if its not in there best intrest!! Customer Service seems to know about as much as you do and can never give you a precise answer!!!

THEY DO NOT STAND BUY THEIR PRODUCTS!!

I Checked the Better Business Bureau before I made my purchase and they had an A+!!! All I can say is someone must have been payed off!!

My advice Go with Newegg instead you may pay more but they have great customer service!! I suspect that Compsource is smaller than they lead you to beleive and don't have the resources to perform proper Customer service! They seem to be a drop ship company that does not have a warehouse and must deal with there Dealer Synex Corporation!

STAY AWAYYYYY!!!!!!!!!!!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2010-12-03

"This was my first ( but not last ) time shopping with Compsource.I highly recommend thier store as the prices are the very lowest I've seen. I do lots of research on items and pricing and couldn't find anyone that beats Compsource. Pricing, communication and shipping was an all around pleasant experience. I will definately shop here again and spread the word to my friends and family about this site. Thanks for such great business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-01

"Ordered a Sony soundbar (ht-ct150) on Wednesday 11/24. Besides having the lowest price on the web they delivered the item in just 2 days. I received my item on 11/26, Friday via FedEx which I consider unbelievable seeing that 11/25 was Thanksgiving. Their correspondence was excellent, the item was received in perfect condition and I could not be happier. I will definately be purchasing from them in the future. Thank-you CompSource!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-30

"I am a first time CompSource customer and was very happy to receive my Sony receiver actually ahead of time and in good condition ! As such, I will be shopping here again ! Thank You CompSource. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"Quick Delivery. Items in Excellent Condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"We received our order very promptly even over the Thanksgiving holiday and already have it installed. The phone was as advertised, new in box. We would definitely use this vendor again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"Super fast delivery. Great email communication and follow up. Comp source seems genuinely concerned with the customers satisfaction. I will definitely shop here again as well as refer people to Comp Source."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"Great price and delivery was included in the price. The package arrived quickly and the product was excellent! I would definitely trade with these folks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-27

"I received a monitor the day after ordering it and a computer 2 days later, as promised. Everything worked right out of the box. I would not hesitate to order from CompSource in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-24

"Extremely happy with the service... order was supposed to ship within 2-7 business day.. but it shipped the very next day and i got it on the third day. overall i am extremely pleased with the service. i look forward to shopping here a lot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-23

"It was a breeze doing business with you. The item was just as listed, and the shipping was outstanding.I will more than likely buy from you again.Thanks for the good service.
William Beale
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-22

"The Mushkin memory was fully recognized & utilized by the Gigabyte motherboard. There were no problems in the ordering & shipping process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-11-19

"Item was defective right out of the box, seller REFUSES to return it for simple exchange. Will not do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2010-11-19

"Bought a HDMI cable and a new power cable from them. Response time for questions was fast and item arrived sooner then expected. Overall a A+ from me. Will be back for more from them later. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A