ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-02-07

"Well, what I can say... I am a long time customer of Geeks.com and every item that I buy is great... I don't have any complains yet... and I am sure I won't have them later, since this company is really good in what they do... their customer service is very professional.
In resume, Computer Geeks.com is one of the best when you decide to buy from the Internet. or if you live close to the company, in person.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-03

"Fast, No Issues, All Products as Described. Geeks.com is a great find!

One of the products had the UPC cut off of the box. I found that odd, but no biggie it works fine and not looking for a rebate on an already great discounted price. I'd just buy another one from them. I'm loyal now to geeks.com!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-27

"I found the site to be a very fun and eye opening shopping experience. This was my first visit and I easily spent 2 hours in the store and had a great shopping experience. My order arrived is a reasonable amount of time, so no complaints there. I was very pleased with the product quality given the incredible deals I got. I mean 100 Cd-R disc for $9.99, come on, I've been paying almost twice this price for 1/2 the disc and I use plenty. Same this with the dvd-r disc, twice as much for half the quantity. And both work equally as well as the maxell and sony I usually buy, but never again will I pay outragous prices for rediculous quantities and meaningless name brands for all my recording needs. Thank you guys,
akclah1313
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-01-21

"Prices were excellent, shipping was fast, but I received 3 out of 4 parts defective. Customer service was quick to exchange the parts.

Although the parts were exchanged the delay in returning, and reshipping parts added an additional 10 days to my project.

I do commend Geeks.com for replacing these parts in good order though. Bottom line I would recommend Geeks.com to my friends, and I do.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2010-01-20

"After some issues with my order, Kris contacted me and offered a replacement or refund of my order. I was willing to keep my order, and he offered to refund the shipping costs. This changed my view of the company, and it's operation. It's good to see that they monitor reselleratings.com and take what is posted very seriously. Kris acted very quickly to remedy the situation, and I will be very much inclined to do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-17

" Great Service Great prices Fast Shipping!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-14

"AS always, item was easy to find,less expensive than most places, shipped quickly and arrived quickly and worked flawlessly..
Always a pleasure to use the site..

Thank you!
Frank J Toms CEO
famhtech.net
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-13

"Good selection of computer peripherals and other electronics. Many items at bargain prices. Good customer service if problems arise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2010-01-12

"Revised: While emailing their support department is very deficient. I had a pleasant phone conversation, regarding my return, to effect resolving my issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-12

"I just received this order today. I had previously ordered one of the SPX12E-- 12.1 Smartparts SPX12E 256mb 800X600 Digital Photo Frame. I liked it so much that I ordered this one. Very pleased with this product and the whole purchase from ComputerGeeks.com Thanks bill"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-01-11

"i placed an order for 3 19" NEC 5:4 monitors on the 29th of December. i had to admit i was a little nervous ordering because the reseller rating for Geeks.com was not as high as i would have liked but they had exactly what i was looking for and at a very good price. i received a e-mail stating they received my order and that the approximate arrival date buy Fedex was 1/6/10. i received my tracking #'s in the e-mail as well.
now not sure if this is an issue with Fexed or Geeks.com: according to the Fedex tracking site, monitors were scheduled for pickup on the 29th but didnt leave until 01/04/10, delivery date moved back to 01/07. yes i know it was a holiday week when ordered so may explain delay.
the monitors arrived in the morning and were packaged very well. i hooked up the 3 monitors and one has 1 dead pixel, the other 2 are fine. of course everyone hopes for no dead pixels but 1 is not bad. 1 monitor kept shutting off on its own for a few minutes but again i think it was because Fedex left these on my front porch and it was 22 degrees outside ( they were outside about 2-3 hours) but after they warmed up, no issues at all.
i give Geeks.com a 8.5 out of 10 rating myself, lost one point for delay in shipping and 1/2 point for pixel. i would do business again with Geeks.com in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-11

"I have not received my order because of a delay in the FedEx system but I am confident this order is a quality item just as the hundreds I have purchased from this great company in the past. I thank Computer Geeks for their continuing fine service.

Marvin Marshall
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-07

"So far everything works flawlessly as it should the case in particular is gorgeous, just wish it had an extra external 3.5' bay for a media card ready but everything can be used with usb cords and so on either way. the fan in front helps a lot to ventilate, had a little trouble fitting a micro atx psu, had to modify the case just a bit by making the holes a little bigger for the psu. everything else is flawless. DVD burner by LG is great, just a little noisy because it tries to go super fast, have to tone down the speed a bit, other than that it burns movies or large capacities of data in under 15 mins. using the full 4.7gb of space on a DVD-5.
the SATA cable i used in a separate system but works great exactly what i needed to use for the system i was building which was a full atx. The 500gb seagate HD took a couple of hrs to format completely don't like to risk a quick format just incase but afterwards it worked like a dream quiet and fast great product.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2010-01-05

"The Bayco 25 foot retractable reel is designed backward. The part that plugs into wall on one I received is female and the cord part that extends is male. Isn't that supposed to be other way around.

needed to buy two adapters to allow this unit to function.

Dave
Luzerne,Pa.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-03

"I will be sure to return to this site now that I have seen the enormous inventory. On top of that the prices are superb and I shop at alotof websites. Also my order got to me before Christmas and that surprised me - was thinking I'd rcv parcel closer to New Years. All good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A