"I ordered an "open box" HP computer for a reasonable price. It was shipped to my house way faster then I expected. I fired up the computer and immediatly got the blue screen of death. I was alittle dissapointed to say the least. I called and talked to Chris, who was very helpful and got me fixed up. My experience with the support department of the company was excellent! When the need arises I will buy from them again."
"My best reamendations in quick online service. The more questions I ask the more answers I get good pricing all in all thanks geeks"
"Very reliable, great customer service !"
"Even though I still thinking this store needs to improve on its customer service. I got a phone call after a posted my review here and at least this time somebody apologized for my bad experience.
I might purchase from them again."
"One of the best value that Geeks offer. This wireless Headphones were easy to set up and worked perfect right out of the box. Highly recomend this to anyone."
"I've ordered from geeks for years... even back when they used the whole 'computergeeks' name! ALWAYS great service, great prices, and fast shipping. I'll be ordering again."
"I got my order complete and it arrived on time. They arrived today so I cannot really rave or complain about the performance of anything specifically, but spot testing all is well."
"Great offer an arrived in 7 days... Free!"
"This company has the worst customer service have ever encountered. I place an order for a Refurb Phillips 5.1 surround sound system on the 17th of Aug, 2009. The product was billed immediatly. I get a phone call on the 20th asking for the 800 number on the back of the card for verifacation. I give the lady the # She calls back about 2 hrs later talking about she cannot verify the card. This is the same card I use for all my online purchases and just got done placing an order with Newegg ( not 1 problem with that, in fact the order from them was shipped and delivered faster then it was even ordered on Geeks) I say ok what can we do, Im placed on hold, she comes back and ask's if I can make a 3 way phone call to my credit card issuer. Well I dont have 3 way so there was no way I could, plus its not my responsablity to do so. Then Im placed on hold again. Now we are working on an hr on the phone trying to get this verified, 3 days after the merchandise was ordered and billed. Also I was shipping this to a different address cause it was a gift, and with that being said it didnt make matters any easier. When she finally gets back on the phone she tells me that I need to contact my credit card company and add the address of where im sending the merchandise onto my credit card. I was not putting the other address on my credit card. I ask them to cancel my purchase. My order was cancelled immediatly. My money was not released from Geeks until the 24th. Today is the 26th and I still have not received my money back onto my credit card for this. I called my credit card company and they said it was on Geeks end. I will never do business with this company again and I will let evryone I know not to do business with them This was my 1st and last order."
"Seller issued RMA and full refund (they picked it up) and therefore made it right. Thanks Resellers Ratings and Kristopher (from Geeks).
Unfortunately the great price on a refurbed Xbox 360 Elite was unmatched by either the transit time, product quality, or responsiveness of this seller. Card charged immediately, Shipped about a week later - I can kind of live with that. Xbox arrived in generic box and was defective. Contacted to get a Return authorization - no response for over a week. If you are going to sell me a brick, at least have the courtesy to respond instead of forcing me to go through a credit card chargeback procedure.
"
"I ordered a 7" tv expecting to be able to receive digital signals over the air. It didn't work. As it turned out the TV did not have a QAM tuner and I was unaware that that is what was required. Not Geeks fault, but I recommend GEEKS plainly say in an ad for such a TV that it requires a converter box for air reception. Return service was pleasant and prompt. The salesman helped me select another TV that suited my needs, which had a QAM tuner."
"My orders are being improperly charge sales tax. I live in Simi Valley, CA (Ventura County) where the sales tax rate is 8.25%. My order was charged 8.75%. You can verify this on the Board of Equalization website http://www.boe.ca.gov/pdf/pub71.pdf
I expect my account to be credited properly.
If we cannot resolve this, I will disputing this with Discovercard & it is questionable about my future business with your company. I expect to be treated fairly & not be overcharged. Thanks"
"Pros: Recieved the computer in three days as promised. The computer was exactly as advertised all things that it were supposed to come with it was included.Except, the advertasment for the computer read that it may have bleamashes, cracks, missing drivers (hard to find) or missing buttons this was not the case it looked brand new. The computer booted up first try and registration went without a hitch. it is running smoothly and I have had no problems, it is a great second computer, a starter computer, or a great little unit for someone who just wishes to do e-mail and surf the web.
Cons:The key for Windows XP on COA was very hard to read it would have been easier if it was placed on the Windows XP disk that came with the computer."
"excellent to deal with, no problems ever."
"Order Arrived Promptly. It worked exactly as expected. No problems here."