"My wife and I went in to look at washer and dryer sets with no intention to purchase. They had a set on sale with a fantastic price. We decided to go ahead and purchase them. We went through all of the credit check and write up. Right when it was time to close the sale, they told us they wouldn't sell us the set for the price that they had posted in the store! They had signs all over. They went around taking the signs down as we argued. They tried to sell us the units at a higher price, refusing to honor their advertised price. We walked out of the store and will never return."
"I have ordered from conns.com several time and have always been very happy with the price and the delivery. I know for my experience with the website, that my product either a personal purchase or a gift I am sending to someone, it has always been ontime. Checkout the instore deals as well. Just grabbed a great laptop for under $300.00. I will continue shopping at conns.com. "
""Lighting" fast shipping (less than 1 wk for 52" LCD HDTV from TX warehouse to CA home), brand new item as advertised. Do not let its name Conn's fool you. I was worried after I read those bad reviews. My experience had been totally opposite: no hassle, best price, free shipping, quick response. Thank you Conn's, you deserve a perfect 10 score."
"BEWARE!!!!!!! Just the latest of my horror stories with Conn's! I always swear I'm not going back again --- but the salesman is wonderful. Benny ALWAYS tries his best to solve our problem, however, the SERVICE SUCKS. We bought a riding mower that BROKE THE FIRST TIME IT WAS USED! We have been waiting two months for the part (PTO Lever) to arrive but found out last night that it had not been ordered until 2 weeks ago. They can't replace the mower because they have none anywhere we are told. We will not go back again even for Benny. "
"This place 'Conn's' is good. I ordered a small fridge, their website said it was in stock. I ordered on Friday night, got several emails of the progress even on Saturday and got a tracking number by Monday and received the unit here in Las Vegas on Thursday! Not dented or anything, my drinks are now chillin! Thanks Conn's!"
"I ordered a 40inch Toshiba LCD at a great price. Free fast shipping via FedEx ground. TV arrived in perfect condition. I could not be happier with the TV and the experience. I will definitely order from Conn's again. "
"I don't like Conn's brick and mortar stores. I can cite some horror stories there, due to some of their selfish profit-first-customer-last policies.
But I've had pleasant experiences with online orders. They ship quickly, offer good tracking, confirmation at each step of the way, and have good prices. Like NewEgg, I've never had to deal with their customer service after an order, and I consider that a big A+ in my book -- the best businesses do things right the first time so you don't need to contact them later."
"Store #69 on Dezavala has HORRIBLE CUSTOMER SERVICE. Three weeks ago I got sold on a Maytag front loader washing machine which at the time was a great deal and the sales representative Larry was very helpful (of course). Well I found the same washing machine in Home Depot 2.5weeks later for $250.00 less than what I had purchased. So I went back to Conn’s since they really stress on the “SIX REASONS to Shop at Conn’s” which the first reason states “If you find a lower price within 30days, we’ll pay the difference plus 10% of the difference”. Well when I walked up to the manager with the proof of the advertisement from Home Deport and the Manager was quick to send me back to the sales rep, it was obvious the manager didn’t want to help me which he was also very curt. Conn’s paid me only the difference of the washer but were not willing to do the same for the washer pedestal which was a separate item. I paid CONN’s $229.00 for the pedestal and was advertised in Home Depot for $150.00, since I didn’t have any proof the Home depot staff was nice enough to give me a print out of their advertised pedestal which I then showed Conn’s but weren’t willing to pay the difference and just walked away from me. I WILL NEVER AGAIN BUY FROM CONN’S, I now have to deal with CONN’s installation department due to the fact that CONN’s did a poor job with installing my machine. I did a lot of research on my Maytag but obviously not enough on the store. Don’t let them fool you, they treat you nice when you first buy but the moment you have an issue or you find the product cheaper GOOD LUCK. "
"My experience with Conns is really bad. Ordered Sony Ericsson phone. It was listed as new, but I got an used one. It had scratches and covered with full of dust particles. I am in the process of talking to them for resolution. Beware."
"We had never heard of Conns before and found the experience to be a great one. They were very nice to deal with and the purchase was very smooth. The camera which we purchased unfortunately has a pixel damaged and we need to return it. This will be done through the manufacturer and we are hoping that this will be handled efficiently."
"I personally was not happy with my purchase and will think twice about buying merchandise from Conn's. It goes to show that a good deal doesn't mean quality merchandise. "
"Very good service, very pleased and an easy instant rebate making this an incredibly good deal."
"While the dishwasher was fine, Conn's completely misrepresented itself in our online purchase. I had priced the same dishwasher at 3 other Stores but decided to go with Conn's because it said "installation" was included and asked me to pick the day I wanted it to be "installed". It was a $75.00 delivery/installation fee which I didn't mind paying since, again, it said "installation".
They showed up at 6pm and dropped off our dishwasher. No installation, nothing that we needed to install it ourself. Heck - Home Depot and Lowe's both offered free delivery. If I had known that the "install" meant charge me 75.00 to drop it off...... I sure wouldn't have purchased from Conn's. I will never purchase anything from Conn's again and will share my experience with everyone I know who might be in the market to purchase something there."
"i was very satisfied with conn's online. my package was shipped quickly and accurately. i knew what i wanted ans was able to get it with ease, which is something most companies done give you now days. i will definetly shop here again soon. "
"Store was nice to visit ,needs more products to choose from.."