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Product & services pricing
4.69/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
2/5

2024-08-12

Misleading discount

"One dollar away from being able to use discount code??? What a joke! "


Rep reply posted 2024-08-12
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for reaching out and letting us know about the issue with the discount code. We do offer various discounts, including some for orders under $129. We will be contacting you shortly to assist with applying the appropriate discount to your order and ensure you receive the best possible deal. In the meantime, if you have any other questions or need further assistance, please don’t hesitate to reach out.”


Verified
3/5

2024-08-13

Automatic popup the address

"The blank for fill in my address, keep automatically pop up the wrong address, and it waste my time to keep erase and write my correct address "


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your feedback. We're sorry to hear that you're experiencing issues with the address input feature. We appreciate you bringing this to our attention, and will pass your concerns to our technical team to look into this further. In the meantime, if you need any assistance, please don't hesitate to reach out to us directly. Your experience matters to us, and we’re here to help.”


Verified
5/5

2024-08-12

Fan

"Using your website was very easy to use and made ordering very comfortable!!!! Would recommend to anyone!!!! Shipping was available for next day so hopefully they arrive tomorrow "


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We’re thrilled to hear that you found our website easy to use and that your ordering experience was comfortable. It’s fantastic to know you would recommend us to others! We hope your order arrives tomorrow just as you’re expecting. Your support means the world to us!”


Verified
5/5

2024-08-12

fast service

"easy to navigate site, great promo "


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our service fast and our site easy to navigate. It's fantastic that you enjoyed our promotions too! Your feedback means the world to us, and we can't wait to serve you again soon!”


Verified
5/5

2024-08-12

As fast as a blink

"From ordering online to deliver, it’s as fast a as a blink, very user friendly anyone can do it! A lot of deals, makes shopping so much better always! "


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our ordering process so fast and user-friendly. It’s fantastic that you’re taking advantage of our deals as well! Your satisfaction means the world to us, and we can't wait to serve you again soon!”


Verified
4/5

2024-08-12

Healthy Eyes

"Always fast and great service"


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our fast and great service, and it's wonderful that you're seeing the benefits for your healthy eyes! Your support means the world to us!”


Verified
4/5

2024-08-12

Fast and efficient

"Very easy to navigate site to checkout!"


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you found our site fast and easy to navigate. Your feedback means a lot to us, and we're constantly striving to make your experience even better! Can't wait to serve you again!”


Verified
5/5

2024-08-12

Best place to get contacts

"Decent price, best place to get contacts"


Rep reply posted 2024-08-12
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow! Thank you so much for the fantastic review! We're thrilled to hear that you had such a great experience with us. Providing quality contacts at decent prices is our passion, and your feedback truly motivates us to keep doing what we love. We're excited to have you as part of the Contactsexpress.ca family!”


Verified
5/5

2024-08-12

Always happy

"Fast shipping, no delays, convenient check out and no BS just straight business. "


Rep reply posted 2024-08-12
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're always happy with our fast shipping and convenient checkout. Your appreciation for our straightforward approach means the world to us! We look forward to serving you again soon!”


Verified
5/5

2024-08-12

Easy Peasy

"Super Easy ordering. Thanks Guys"


Verified
5/5

2024-08-12

Fast and good price

"Shipping fast and price is the best of the market"


Verified
5/5

2024-08-11

Easy to order and a great price

"The frames were $100 cheaper than I could find locally and the process to order them was really fast and easy. "


Verified
5/5

2024-08-11

Miss You Coupon

"Loved the free sunglasses last time!"


Verified
5/5

2024-08-11

Always easy peasy

"Don't always wear my lenses so auto refill doesn't work and I always forget until my last lens or two lol. So easy to reorder and shop in general"


Rep reply posted 2024-08-12
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find reordering and shopping with us so easy! It's great to know our service is convenient for your needs, even when life gets busy. We're here to help you keep those lenses stocked whenever you need them. Your feedback truly motivates us to keep providing the best service possible!”


Verified
5/5

2024-08-10

Awesome website

"Your website is easy to use and update , as necessary, to make changes to changing vision needs. Your prices are better than Costco. Thank you!"


Rep reply posted 2024-08-12
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you find our website easy to use and that our prices stand out to you. It’s fantastic that we can support your vision needs! Your feedback truly motivates us to keep improving. We're so glad to have you as part of our community!”