"You sent me a 15% discount code and nowhere on the email did it specify a minimum dollar amount. After spending time to pick out my contacts and search for my Rx, in the shopping cart it said it had to be over a certain dollar amount. Games. "
"Love the auto ship prices and quality try of lenses "
“Thank you so much for your amazing review! We’re thrilled to hear you found our service quick and easy! It's fantastic to know you love the auto ship prices and the quality of our lenses. Your satisfaction means the world to us, and we can’t wait to keep providing you with great products!”
"Re-ordering contacts is so easy with this site. I highly recommend using this company for your optical needs!"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you found ordering and re-ordering contacts to be stress-free and easy. Your recommendation means a lot to us, and we’re excited to continue serving your optical needs in the future!”
"Easy site to navigate. Coupons auto apply. Free Sunny’s for my first order. Can’t wait to wear my new co tact’s!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our site easy to use and navigate. Enjoy, and we look forward to serving you again soon!”
"What service and price!?! Excellent!! I'll be bbbbaaack!! Thank you contact express!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear you loved our service and pricing! Your excitement is contagious, and we can't wait to welcome you back! Thank you for choosing Contactsexpress.ca!”
"Easy to order and like that there was savings"
“Wow, thank you for the fantastic review! We're thrilled to hear that you found it easy to order and enjoyed the bonus discount! Saving money while getting the contacts you need is what we're all about. We appreciate your support and can't wait to serve you again!”
"But my contacts from Canada cuz I can't afford a prescription in America. "
“We're thrilled to hear that Contactsexpress.ca was able to help you out! Thank you so much for sharing your positive experience with us. We appreciate your support!”
"It was super easy and fast to put this through direct bill with my benefits provider"
“We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. We strive to provide quick and easy service to all of our customers. We appreciate your support and look forward to assisting you again in the future!”
"Fast and very user-friendly. Free gift of sunglasses as well."
“Thank you so much for the amazing review! We are thrilled to hear that you had a fantastic experience shopping with us. Enjoy your new sunglasses!”
"Easy process, even easier to reorder"
“Thank you so much for your fantastic review! We are thrilled to hear that you had a wonderful experience with Contactsexpress.ca and found the reordering process to be easy. We appreciate your support and hope to continue providing you with top-notch service.”
"Easy to fill in RX details - thanks!"
“We are thrilled to hear that you found it easy to fill in your prescription details on our website! Thank you so much for taking the time to leave us such a positive review. Your feedback means a lot to us!”
"Prices are very reasonable, shipping is fast"
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a wonderful shopping experience with us, and that you found our prices reasonable and our shipping fast. We truly appreciate your support and look forward to serving you again soon.”
"Very easy shopping process, website is easy to use. Contacts are always received very quickly. Great selection. "
“Thank you so much for the fantastic review! We are thrilled to hear that you had a great shopping experience with us. Our team works hard to provide a user-friendly website and quick delivery of contacts. We appreciate your support and look forward to serving you again in the future.”
"and not good promotions for old clients, fees for handling wow, big shipping fees
And they just send me a promo code, a bit late! Before my purchase would have been better !!!"
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"Shipping should be displayed on first total screen not at the end"
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you for reaching out and letting us know about the issue with the discount code. We apologize for any confusion caused. We do offer various discounts, including some for orders under $129. We will be contacting you shortly to assist with applying the appropriate discount to your order and ensure you receive the best possible deal. In the meantime, if you have any other questions or need further assistance, please don’t hesitate to reach out.”