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Product & services pricing
4.69/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-08-15

best price

"I checked several different sites, these were the cheapest!"


Rep reply posted 2024-08-15
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the best prices with us after checking around. Your satisfaction means the world to us, and we can't wait to keep providing you with amazing deals. Keep spreading the word!”


Verified
5/5

2024-08-15

Excellent

"Excellent excellent excellent "


Rep reply posted 2024-08-15
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are absolutely thrilled to receive your fantastic review! Thank you for taking the time to share your experience with us. Your enthusiasm and support mean the world! We can't wait to serve you again soon!”


Verified
5/5

2024-08-15

Super fast, always on time

"Always super easy and fast! Best way to order contacts!"


Rep reply posted 2024-08-15
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you find our service super fast and easy. It's our goal to provide the best experience for ordering contacts, and your kind words truly inspire us to keep delivering great results. We're so glad you're satisfied and look forward to serving you again soon!”


Verified
5/5

2024-08-14

Accurate, Fast and Cheap.. THE BEST!

"Best spot for contacts - discounted prices and amazing service. "


Rep reply posted 2024-08-15
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow! Thank you so much for your incredible review! We're thrilled to hear that you found our service to be accurate, fast, and affordable. It's fantastic to know that you're loving our discounted prices and amazing service! Your support means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-08-14

simple and good deal

"a few clicks and your done. i recommend CX"


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our service simple and that you got a great deal! Your recommendation means the world to us, and we appreciate you taking the time to share your experience. Happy to have you on board!”


Verified
5/5

2024-08-14

Easy to reorder

"Although I hadn’t ordered in over a year (as I don’t wear contacts very often), it was incredibly easy to reorder the same contacts I had previously bought, which I appreciated because I needed them urgently for a camping trip!"


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that reordering your contacts was a breeze, especially with your camping trip in mind! It's wonderful to know we could help you get what you needed quickly. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-08-13

Efficient website

"Looking forward to try new lenses."


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our website efficient. We're just as excited for you to try out the new lenses! Your satisfaction is our top priority, and we can't wait to serve you again soon!”


Verified
5/5

2024-08-13

Great Price

"I was paying about $100 more for the exact same contacts at my Optometrist, and needed to order 2 weeks in advance. This will be my go to for contacts going forward , only 4 days to receive as well."


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found great prices and a quicker delivery time with us! It's fantastic to know that we could make your contact lens shopping easier and more affordable. We can't wait to serve you again in the future!”


Verified
5/5

2024-08-13

Good job

"Fast and easy to order, love the rebate"


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process fast and easy. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-08-13

Prompt service, delivery and pricing

"I have been using ContactsExpress for over 3 years and have found the pricing, service and delivery to be excellent."


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been a loyal customer for over 3 years and that our pricing, service, and delivery have exceeded your expectations. Your support means the world to us, and we can't wait to continue providing you with excellent service in the future!”


Verified
5/5

2024-08-13

review

"very user friendly and easy to use"


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our platform user-friendly and easy to navigate. Your feedback means the world to us and motivates our team to keep improving!”


Verified
5/5

2024-08-13

Good Price!

"I can always count on getting a discount for my very expensive contacts "


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our pricing and discounts on your contacts. It's always our goal to provide great value to our customers, and it's wonderful to know we are meeting your expectations. We look forward to serving you again soon!”


Verified
3/5

2024-08-13

No free solar glasses

"At any moment I had the opportunity to write the code received on my phone to obtain the free item Polarised Solar Glasses"


Rep reply posted 2024-08-14
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We will look into this matter and reach back out to you as soon as possible with assistance on how to redeem the offer. Your satisfaction is important to us, and we want to ensure you receive the benefits of this promotion.”


Verified
4/5

2024-08-13

You can find any contact lens you want here

"comprehensive choices, good prices"


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our extensive selection of contact lenses and competitive prices appealing. Your feedback means the world to us, and we can't wait to continue providing you with the best choices. Happy shopping!”


Verified
3/5

2024-08-13

Discount coupons misleading

"I actively dislike that I receive coupons VERY frequently and they never set out the terms and conditions.

20% off when you spend over $130 doesn’t help me when I spend $125.

I live on a limited budget and can only spend a fixed amount at a time, often I see an opportunity to save using your discounts and then when it comes to using them I get frustrated and disappointed as I am actually saving nothing.

Please state clearly in your offers the limitations of the discounts.

Thank you.
"


Rep reply posted 2024-08-13
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your feedback, and we apologize for the frustration you’ve encountered with our discount coupons. We understand how important it is to have clear information, especially when budgeting. We do offer discounts for orders under $130 as well, and we’d be happy to assist you in finding savings that better suit your needs. A team member will reach out to you shortly to help with this.”