"Reorder option is quick and convenient. Simply save the email that confirmed your order from last time and click on the link in the email. "
"I am now on autoship. This is the way to do contacts. "
“Thank you so much for your amazing review! We're thrilled to hear that you found Contactsexpress.ca to be the easiest way to order contacts. We appreciate your support and look forward to serving you in the future.”
":-( I’ve ordered before and always had free shipping"
“We apologize for any confusion regarding our shipping policy. Please note that our shipping may be free for orders over a certain amount. However, we appreciate your loyalty as a returning customer, and we want to ensure your satisfaction. Our team will reach out to you shortly to address your concerns and explore how we can assist you further. If you have any questions or need assistance with your order, please don't hesitate to reach out.”
"Excellent and very fast shipping...Thanks"
“We're thrilled to hear that you had an excellent experience with our fast shipping! Thank you for the kind words and for choosing Contactsexpress.ca for your needs. Your satisfaction is our top priority, and we look forward to serving you again in the future.”
"Price was the lowest I found, arrived within a week. Awesome"
“Thank you so much for the amazing review! We're thrilled to hear that you had a great experience with us and that our speedy service and low prices met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.”
"I’ve only had good experiences with contactsexpress, they ship out their orders super fast and I always get great quality products. The free gifts are always fun to get. I will be buying from them again for sure."
“Thank you for the amazing review! We are thrilled to hear that you had such a positive experience with us. We take pride in our quick shipping, great prices, and stellar products. We're so glad to hear that you enjoy the free gifts as well. We can't wait to have you shop with us again!”
"Shopping through website is easy and checkout is easy as well. Prices are a little high though. $81 for a $60 box of contacts, but paying for convenience. "
“Thank you for reaching out and sharing your feedback with us. We're glad to hear that you found our website easy to navigate and that the checkout process was straightforward. Our customer service team will be reaching out to you shortly to discuss your concerns further and explore any options that may be available to ensure that you're satisfied with your purchase.
Thank you for choosing us for your eyewear needs, and we look forward to assisting you further.”
"always the best prices i've seen online, this is my 3rd time purchasing from them"
“Thank you so much for your amazing 5-star review! We are thrilled to hear that you find our website quick, easy, and convenient. We are also grateful for your continued support and loyalty. We look forward to serving you again in the future!”
"Fast delivery and affordable. "
“We are thrilled to hear that you had a fantastic experience with our fast and affordable delivery service! Thank you for choosing Contactsexpress.ca for your needs.”
"My order for 6 months of contacts totalled 167 bucks seems high I don't know"
“Thank you for sharing your feedback with us. We want to ensure that you feel satisfied with your purchase and that you receive the best value possible. We will review your order and reach out to you shortly to discuss how we can assist you further. Our goal is to provide you with a better deal that meets your needs and expectations. In the meantime, if you have any other questions or concerns, please feel free to let us know. We're here to help!”
"I was not able to find lens solution on the websit"
“Thank you for reaching out and bringing this to our attention. We apologize for any inconvenience caused by the difficulty in finding the product on our website. At the moment, we don't sell lens solution, but we're continuously working to expand our product offerings to better serve our customers' needs. We appreciate your feedback, and we'll take it into consideration as we continue to improve our website and product selection. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Thank you for your understanding and patience.”
"I'm happy with my purchase. Thanks"
“We are thrilled to hear that you are happy with your purchase! Thank you for the 5-star review and for choosing Contactsexpress.ca.”
"We very much appreciate the service you provide. Thank you."
“We are thrilled to hear that you had a quick and easy experience with us! Thank you so much for your kind words and for choosing Contactsexpress.ca. We look forward to serving you again in the future.”
"I don't like how you add the shipping and handling at the very end of the checkout. Its not very transparent."
“Thank you for bringing this concern to our attention. We apologize if the shipping and handling charges were not clearly communicated during the checkout process. Transparency and clarity in pricing are important to us, and we appreciate your feedback in this regard. We will be reaching out to you shortly to discuss this matter further and address any additional questions or concerns you may have.
Thank you for your understanding and patience.”
"So happy to get contacts, free sunglasses and readers for me and my family!"
“Thank you so much for your amazing 5-star review! We are thrilled that you and your family are enjoying your contacts and readers. We appreciate your support and we hope to continue providing you with all your eye care needs in the future.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for the amazing feedback! We're thrilled to hear that you find our reorder option quick and convenient. We appreciate your support and look forward to serving you again soon!”