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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2024-01-17

quick responses

"it all went GREAT thank you"

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear! If you ever need assistance again, we're here for you. Thanks for choosing Controls Central!”


Verified
5/5

2024-01-17

Greate service

"Part came quickly , and it fit."

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“We're delighted to hear you had a great experience. Thank you for choosing Controls Central for your HVAC parts needs !”


Verified
5/5

2024-01-13

Great first time experience

"Happy to see Controls Central had difficult to locate electronic control board in stock for older Mitsubishi mini-split system. Standard delivery was quick and board was well protected due to the way it was packed.

Great first time experience with Controls Central.
"


Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're glad you had a great first experience ordering from Controls Central. Quick delivery of the control board and well-protected packaging. If you need further assistance, let us know. Appreciate your feedback!”


Verified
5/5

2024-01-13

Bam!

"Quick part number search. Easy account set up for first time customer."


Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're thrilled to hear that our part number search was quick and the account setup was easy for you. If you have any more needs or questions, feel free to reach out. We are here to help !”


Verified
5/5

2024-01-13

Multi Skilled Demon

"Product was available! I will be an evil hero for this repair."


Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for choosing Controls Central! If you ever need assistance, feel free to reach out.”


Verified
5/5

2024-01-12

Great pricing and fast shipping

"The website pricing is much cheaper than other vendors. The free standard shipping arrived earlier than expected. I highly recommend this company. "


Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your positive review! We're glad to hear that our pricing met your expectations and that the shipping was prompt. Your recommendation is greatly appreciated. Thank you for choosing Controls Central !”


Verified
3/5

2024-01-11

Prices are reasonable however, shipping costs are extreamly high

"web site was cumbersome to get around on."

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback. We're committed to improving our user experience. Could you specify any particular issues you encountered with the website? Your insights will be valuable for our IT team. Please reach out to support@controlscentral.com - we are here to help!”


Verified
5/5

2024-01-10

Gas regulator

"Have not put it on yet. To see if it works. But it was easy to order and got here on time. Thank you"

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review! We appreciate your order and hope the gas regulator works perfectly for you. If you have any questions or need assistance, feel free to reach out. Thanks for choosing Controls Central for your HVAC parts needs !”


Verified
5/5

2024-01-10

Good service

"Parts was in order. Great job "

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive review! We're pleased to hear that your parts were in order and that you had a great experience with our website. ”


Verified
5/5

2024-01-10

Badly needed heaters

"Great web site and easy to maneuver through. Keep up "


Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your 5-star review! We're glad to hear that our website was helpful for your heater needs ! ”


Verified
5/5

2024-01-09

yup

"good things, good things, good things"

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive feedback! We're delighted to hear that you've had a good experience with us. If you have any suggestions or if there's anything specific you'd like to share, feel free to let us know. We appreciate your support for Controls Central !”


Verified
5/5

2024-01-09

Perfect

"I knew the part I needed. A lennox gas valve assembly. I found it on the site. It was the best price out there. It shipped out 24 hours later. I got it 2 days after that. It arrived well boxed and correct. I put it it fired it up and it worked like a champ. Well done. Thank you."

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your glowing review! We're thrilled to hear that you found the Lennox gas valve assembly you needed at the best price, and that it arrived promptly in perfect s condition! We appreciate your feedback and look forward to serving you again in the future!”


Verified
5/5

2024-01-09

Saved Me $100 on a $200 part!!

"A cold snap is coming and we have a tenant with her furnace out. Found the part that we need locally, but way expensive. We were able to order here, next day air, and still save money. Called to make sure with customer service and she was delightful."

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're thrilled we could help you save money and provide a quick solution for your tenant's furnace. If you ever need assistance again, Controls Central is here for you! Stay warm!”


Verified
5/5

2024-01-09

Customer support

"The part did not arrive as planned due to shipping company error and customer service was able to provide updated arrival and reimbursement for some of shipping cost. Thank you for the great support."

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We appreciate your understanding. Glad we could help with updates and partial reimbursement. If you ever need assistance again, feel free to reach out. We are here to help !”


Verified
5/5

2024-01-04

Quick Service

"No problems. Easy to order from. "

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're glad you found ordering easy. If you need anything else, we're Controls Central is here for you!”