"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"I called to find out how to do a tax exempt sale, and was given instructions. I registered online, sent my tax exempt certificate and within minutes was good to go and order. That efficient and pleasant service makes my day and job much easier! Thank you!"
"I ordered a blower assembly and had absolutely no problems it was one of the easiest orders I've ever had. I will definitely be ordering from this company again when I need more things. They even got the order there early. Thank you for making this an ease and so simple."
“Thank you for your feedback! We're thrilled to hear your order went smoothly. Looking forward to assisting you again in the future at Control Central!”
"Couldn't log in with email and password reset email never arrived"
“We apologize for the inconvenience this has caused! Please feel free to reach out to us at support@controlscentral.com so that we can assist you with addressing your concerns. We're here to help!”
"Easy checkout just found out about your company. I hope to do more business with you but you should have free shipping"
“We're glad you had an easy checkout experience and discovered Controls Central! We appreciate your feedback on shipping costs to make future improvements. Thank you !”
"Website was easy to navigate. Too easy."
“We're glad to hear our website was user-friendly for you! Thank you for your feedback and for choosing Controls Central for your HVAC/R Parts needs !”
"ordered 2 thermostats,,paid etc.they called several days later. Can not ship to Mi cause a tiny mercury switch was in them. Waited and waited,,,no refund,,,,,had to call them. Nice lady to talk to,,,,,finally refund was pending with pay pal. A common home furnace thermostat . How ordinary of a control can you get? The very best use of mercury is a mercury switch on a bimetal spiral that moves with temperature change. They might as well go out of business if they can't sell a good thermostat. Why was this not listed on the websight in the first place? I really hate writing this but this company keeps wanting to know how my purchase went. I deleted the email 3 times. They will not give up! So you got your answer!"
“Thank you for your feedback. We apologize for any inconvenience caused. Shipping a mercury-based thermostat is against state regulations, which was clarified by our customer service team. We appreciate your understanding and wish you the best in your search for an alternative solution!”
"I am glad I found you order the part I needed got here fast and I had my AC running that afternoon Thanks you did a great job "
“Thank you for your kind words! We're thrilled you received your part quickly and got your AC up and running the same day. We appreciate your feedback!”
"Easy to buy even out of the United States and quick shipping."
“Thank you for your positive feedback! We strive to make purchasing effortless and ensure swift international shipping. We appreciate your business ! ”
"Shipping charges a little confusing and expensive."
“Thank you for your feedback regarding the shipping charges. We apologize for any confusion caused and appreciate your input. We are constantly reviewing our shipping policies to ensure transparency and affordability. If you have any further questions or concerns, please feel free to reach out to us directly at support@controlscentral.com”
"The items was just as described and arrived even before I could track it. Amazing!"
“Thank you for the positive feedback! We're delighted to hear that your order arrived promptly and met your expectations. We strive to provide accurate descriptions and swift shipping. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Controls Central!”
"I just completed flushing three outboard motors in our fleet...
Your product Rydlyme worked better than expected..
I will be ordering more Rydlyme in the near future...
And will gladly recommend your company, and Rydlyme to my customers.
Sincerely, Captain Ron Nevils
FullForce Marine Services LLC
Naples FL "
“Thank you, Captain Ron Nevils, for your glowing review! We're thrilled to hear that Rydlyme exceeded your expectations in flushing the outboard motors. We appreciate your future business and recommendations. Should you need more Rydlyme or any other products, we're here to help! ”
"Nice service
Fast shipping "
“Thank you for your kind words! We're glad you're satisfied with the product, service, and shipping speed. We appreciate your feedback and hope to serve you again soon for all your HVAC parts needs at Control Central!”
"Just what I ordered and was on time."
“Thank you for the positive feedback! We're glad to hear that your order arrived on time and was exactly as expected. We appreciate your business and hope to continue providing great service in the future.”
"Very user friendly. Fast delivery."
“We're delighted to hear you had an excellent experience! Making our service user-friendly and ensuring fast delivery are top priorities. Thank you for choosing Controls Central, and we hope to serve you again soon!”
"MOT18688 1/8 hp condenser motor was perfect match for Trane OEM. Arrived on time and packaged well."
“We're thrilled to hear that the condenser motor was an exact match for your Trane OEM! Timely delivery and secure packaging are crucial, and we're glad we met your expectations. Thank you for choosing Controls Central for your HVAC/R replacement needs!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for sharing your experience! We're glad we could assist you efficiently. Hope to serve you again for all your HVAC parts needs!”