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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-11-13

Furnace parts

"Pretty fast shipping and seem to be correct parts"

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for your feedback! We're glad the parts arrived quickly and appear to be the right ones. Let us know if you need any further assistance ! ”


Verified
5/5

2023-11-13

Excellent Service

"Easy, fast search. Other providers quoted 9 week lead time. Controls Central had the part to my door in 3 days. Highly recommended. "

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We're thrilled to provide excellent service with quick delivery. Your recommendation means a lot to us!”


Verified
5/5

2023-11-13

Item came as described

"No complaints here. Would buy again."


Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Great to hear! Thanks for your positive feedback. We look forward to serving you again in the future.”


Verified
5/5

2023-11-10

Thank You! Controls Central

"The ease of my online purchase was exceptional."

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“You're welcome! We're thrilled to hear you had an exceptional online shopping experience with Controls Central. If you ever need anything else, feel free to reach out!”


Verified
5/5

2023-11-09

Modine control board

"Item was was shipped quickly
Turned out I didn’t need it as we discovered another problem with heater
Website for returns was very clumsy so I called and the lady I talked to was very helpful - I returned item and it was uninstalled but did hook wires to it and tested against my unit-talked to Jessica today who was very helpful -hope they accept return but have been very helpful and professional through process thank you very much. Mike
"

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you, Mike! We appreciate your feedback. Glad to hear our team could assist you through the return process. Let us know if there's anything else we can do for you.”


Verified
5/5

2023-11-09

Cheapest price I've found anywhere!

"I ordered my products very happy with the quality and definitely the price! Cheapest price on the web!"

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Delighted you're happy! We aim for the best quality at unbeatable prices. Thanks for choosing Controls Central ! ”


Verified
5/5

2023-11-07

Great price

"Best price and plenty of availability."

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Rep reply posted 2023-11-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear! We're thrilled to offer not just great prices, but also the best in the market, coupled with plenty of availability. It's our way of ensuring you get the best value and convenience. Let us know if there's anything else we can do for you!”


Verified
1/5

2023-10-30

Order was not serve

"I was told it’s available. But later called it’s already obsolete."

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Verified
5/5

2023-10-30

Hydrotherm

"Expect this will solve my problem."

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Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Fingers crossed for a resolution - Thanks for choosing Controls Central !”


Verified
1/5

2023-11-02

I ordered Mars Zoom oilers and received junk Supco Zoom oilers.

"I did not get the product that was advertised! Mars Zoom May no longer be available, but there is still stock to be purchased, and that is what was advertised. Received inferior Supco oil. Have been a tech for 40 years and Supco oil is poor quality product! This vendor needs to deliver what they advertise. Buyer beware of the substitutes!"

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Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“We sincerely apologize for the mix-up. We're happy to provide you with a return label to correct the issue promptly ! Your satisfaction is our top priority. Please submit photos of the item along with your contact information to support@controlscentral.com so we may assist you further.”


Verified
5/5

2023-10-30

awesome order experience!

"easy to register and order product!"


Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear you had a smooth experience with your order at Controls Central ! We appreciate your business !”


Verified
4/5

2023-10-30

Low Prices

"The thermostats I needed were 1/3 the cost of my local supplier. Great deal!"

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Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Thrilled to hear you found a great deal on thermostats with us at Controls Central ! We thank you for your business and looking forward to serving you again in the near future ! ”


Verified
5/5

2023-10-27

Quick order and turnaround for shipping

"Very smooth transaction, from ordering to delivery "

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Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear! We aim for seamless experiences from order to delivery. Thanks for choosing Controls Central for your HVAC/R parts needs !”


Verified
5/5

2023-10-20

A minor issue

"The contactor did not list the coil voltage. I looked it up elsewhere. Good price, though. I hope shipping goes well."


Rep reply posted 2023-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for bringing that to our attention ! We apologize for the oversight. If you have any further concerns or questions, feel free to reach out to support@controlscentral.com. We appreciate your understanding and hope your order arrives smoothly ! ”


Verified
1/5

2023-10-24

Terrible.payment

"The.checkout.was a nightmare. I had to hit the same button over 5 tines for it.to proceed through each section"

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Rep reply posted 2023-11-02
A rep from Controls Central, supportcontrolscentral, has responded:

“We're genuinely sorry to hear about your frustrating experience. Our team is actively addressing the checkout issues to ensure smoother transactions. Your patience is highly appreciated as we work on improving this aspect. If you have any further feedback or questions, please feel free to reach out to us as support@controlscentral.com.