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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
2/5

2023-12-23

Still have not received my return instructions.

"Item ordered over a week ago. Tried to return immediately after delivery. I was told I would receive an email with return instructions within a few days. Have not heard back. "

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Apologies for the delay in your return instructions! We noticed your tracking update three days after initiating the return process . We highly encourage our customers to check the spam folder for the instructions, and if not found, contact our support for immediate assistance. We are here to help ! Thank you for valuable feedback and your understanding.


Verified
5/5

2023-12-22

spare part puechase

"It was easy to bay online in the web page page of Control Central.com"

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Rep reply posted 2024-01-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the 5-star review! Glad to hear your online purchase experience was smooth. We appreciate you choosing Controls Central for your HVAC/R Parts needs ! ”


Verified
4/5

2023-12-21

Received what was ordered.

"Product received as per order. Very dubious about a UPS ground shipping cost to ship a 6"x6" box weighing less than two pounds about 70 miles for over $30. Smacks of major overcharge. Decided to use Controls Central due to the stocking of the particular item. Will definitely use another supplier if what I require is available elsewhere in future to escape over inflated shipping. Shame really!"


Verified
5/5

2023-12-20

EXCELLENT

"EXCELLENT EXPERIENCE WITH TALKING TO SALES TEAM MEMBER"

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Rep reply posted 2024-01-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you so much for the stellar review! We're thrilled to hear you had an excellent experience with our sales team member. If you ever have more questions or need assistance in the future, feel free to reach out at support@controlscentral.com. We appreciate your business ! ”


Verified
5/5

2023-12-18

find products all in one spot

"found vav box out of stock everywhere and resonable price"


Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Happy to help! We strive to be your one-stop solution. If you need anything else, feel free to reach out!”


Verified
5/5

2023-12-18

Repairs

"Getting info and help was very pleasant and personnel were very helpful. "

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Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad we could assist! Your positive feedback means a lot to us.”


Verified
5/5

2023-12-18

Fixed my problem!!.

"Quick delivery and it fit and worked correctly!"

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Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Great to hear that! Thanks for choosing Controls Central for your HVAC/R Parts needs and sharing your positive experience!”


Verified
5/5

2023-12-15

No trouble

"Great service everything ran smoothly and on time Control Central i give you a standing ovation "


Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the standing ovation! We're thrilled to hear everything ran smoothly for you. Looking forward to serving you again in the future at Controls Central !”


Verified
5/5

2023-12-10

Good seller

"Exactly what I wanted plug and play "

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Rep reply posted 2023-12-14
A rep from Controls Central, supportcontrolscentral, has responded:

“We're thrilled to hear that our product met your expectations and provided a seamless plug-and-play experience. Your satisfaction is our top priority here at Controls Central, and we're here to deliver excellence. Looking forward to serving you once again in the future !”


Verified
5/5

2023-12-10

Easy

"Fast service, even over Thanksgiving holiday. Part was exactly what I needed and best price, I could find. Will use again. "

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Rep reply posted 2023-12-11
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the rave review! We're happy to provide fast service, even during holidays. Delighted the part fit your needs at the best price. Looking forward to assisting you again in the future !”


Verified
5/5

2023-12-08

New control board MH Coleman LP furnace

"Troubleshooting my Coleman DGAH077BBSB furnace (16 yrs. old). Old control board doing strange things; green diagnostic light going off, furnace locking out. Erratic operation. Clicking and flashing: once x20 once x40 (?) wtf? Replaced control board = same problem(s). Further troubleshooting revealed failing 15 amp circuit breaker. Couple other circuit breakers causing problems. Replaced faulty circuit breakers, moved some on the panel bus bar. Furnace now "A-OK". Other problems gone. Apparently old control board was not faulty. Now keeping it as a back-up spare. Best price, solid company. Other web sellers expensive and suspicious."

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Rep reply posted 2023-12-11
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the 5-star review! We're glad we could help with your furnace issues. Best prices, reliable service. If you ever need anything else, we're here for you!”


Verified
5/5

2023-12-08

PRO1 Thermostat covers

"They had the best price and shipping at the time that I could find on the web. Name brand and fast delivery."

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Rep reply posted 2023-12-11
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the glowing review! We're glad you found the best price and fast shipping for PRO1 Thermostat covers. If you need anything else, Controls Central is here for you!”


Verified
5/5

2023-12-07

Easy or

"The prices is fair. Is easy order."

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Rep reply posted 2023-12-11
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear! We strive to make things easy for our customers, from seamless ordering to fair pricing. Your satisfaction means the world to us. If you ever need anything else or have questions, we're just a message away. Thank you for choosing Controls Central ! ”


Verified
5/5

2023-12-06

Furnace Motor

"Easy to do business with, Thanks...."

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Rep reply posted 2023-12-11
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the glowing 5-star review! We're thrilled to hear that your experience with us was smooth and easy. We appreciate your business and look forward to serving you again in the future.”


Verified
4/5

2023-12-05

seamless process

"seamless straight forward process"


Rep reply posted 2023-12-05
A rep from Controls Central, supportcontrolscentral, has responded:

“Delighted to hear that you found the process seamless and straightforward! Your satisfaction is our goal at Controls Central, and we're here to make every experience with us as smooth as possible. Thank you for choosing us!”