"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Perfect match. The shipping Box was perfect as was the most important thing; the heat kit! Very quick turnaround.
Great shopping experience! "
"They h ad a hard to find part in stock, shipped it out within one business day and I had it here far in advance of my customers expectations."
"From the time I found my part registered on the sight, sent in a tax exempt paper, and had everything approved and ordered was less than 30 min. What company does that now of days? If shipping goes as fast the items stand by Amazon you have some stiff competition here."
“Thank you for your feedback! We're thrilled to hear you had such a fast and efficient experience. We strive to provide quick service, and we appreciate your support. Looking forward to serving you again soon!”
"Wrong part shipped even though the right part number slip was in the box! Was supposed to be for a wall furnace but got one for a water heater. Haven't yet received word for a refund and how to return it."
“We’re sorry to hear about the mix-up with your order. Please accept our apologies for the inconvenience. We want to make this right for you. Please reach out to our customer service team at support@controlscentral.com or call (877) 482-2236, and we’ll assist you with the return and refund process as quickly as possible. Thank you for your understanding!”
"They had exactly what we needed!"
“Great to hear they had exactly what you needed! That’s always a win! We appreciate your business and hope to serve you again at Controls Central!”
"Easy and fast purchase, great!"
“Glad to hear you had a smooth and quick experience! Thank you for your feedback and your business! ”
"Quick service corrected and resolved small issue immediately "
“Thank you! We're pleased to hear our quick service resolved the issue promptly.”
"It was easy to find what I was looking for at a competitive price and paying intergraded with PayPal seamlessly. "
“Thank you! We're glad you found everything easily and appreciated the competitive pricing and seamless PayPal integration. We appreciate your business and hope to serve you again at Controls Central!”
"Great website, great price, Fast delivery"
“Thanks! We're glad you liked the website, pricing, and fast delivery! We appreciate your business and hope to serve you again at Controls Central!”
" Canceled order days later with no notice or refund until I asked"
“We apologize for the delay caused by your email being flagged as spam, which affected the order cancellation process. Refunds typically take 24-48 hours to process. Thank you for your patience and understanding! If you have any other questions, please let us know at support@controlscentral.com.”
"Glad I found this site. Needed this part! Was having trouble on other sites. "
“Glad you found us! We're happy we could help you find the part you needed.”
"Very easy to locate and process!"
“Glad to hear it was easy and fast for you! Thanks for the feedback.”
"great web site for shopping experience"
“Thank you! We're pleased you had a great shopping experience on our website.”
"Went to order specialty parts,when nobody else had it in stock,Controls central came through yet again !"
“Thanks for the great feedback! We're glad we could provide the specialty parts you needed quickly and reliably. ”
"Dominic went above and beyond in helping us find a replacement for our condensate pump. From start to finish it was a pleasure working with their team. "
“Thank you! We're thrilled to hear Dominic went above and beyond to help you. We hope to serve you again, here at Controls Central!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Fantastic! So glad you found the exact product you needed quickly! We appreciate your business. ”