"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"After two days I placed my overnight order they said i have to wait 5 weeks for my order and anyone contact me about it I emailed them.
"
"I ordered the frames that I’d been looking for for quite some time. I paid for the one day shipping only to find out the frames were back ordered. I called Cool Frames and they promptly refunded my money.
"
“Thank you so much for your review and order, we are so sorry it didn't work out and apologies for the inconvenience it caused.
Lee W.”
"Every purchase has been a wonderful experience and I love the products."
“thank you so much for the review and for your continued support. Enjoy your Sunglasses.
Lee W.”
"First time ordering prescription glasses on line and would do again. The glasses were less than half the price of ordering from a retail outlet. Arrived in a reasonable time frame and when I had to change my order after a mistake on my part they changed it right away with no problem. Great customer service!"
“Thank you so much for your order and giving us a chance. Enjoy your eyeglasses.
Lee W.”
"Very underwhelming packaging wasn’t sure if my order was authentic. For the price I paid $350 my order was wrapped in rubber bands and shipped very cheap. "
“Thank you for your order and for your review. Please enjoy the Goliath frames.
Lee W.”
"I ORDERED NEW GLASSES WITH LENSES. THE PRICE WAS RIGHT AND I RECEIVED MY GLASSES AND ALL IS GOOD. I WOULD DEFINITELY USE COOL FRAMES AGAIN."
“wow! thank you so much for the review and for your order. Please enjoy your eyeglasses and we hope to serve you soon.
Lee W.”
"c'est exactement le produit que je recherchais"
“Merci pour l'avis et pour votre commande.
Thank you for the review and for your order.
Lee W”
"Excellent service. Professional and knowledgeable. "
“Thank you for your order and review, enjoy the eyeglasses.
Lee W.”
"I called customer service to see how long the process for my glasses was. The customer service rep was great and also let me know that the frames I picked were on backorder. The rep stayed on the phone with me until we found a pair of frames I would be happy with. The frames were great and cheaper than my first selection. I truly appreciate the help."
“Thank you so much for the order and for your review. We appriciate you working with us.
Lee W.”
"excellent so far will tell you more when sunglasses arrive"
“Thank you for your review and order, we look forward to ship your eyeglasses out to you very soon and the lenses you order are top quality polarized lenses with glare free back side coating. We hope you enjoy for a long time to come.
Lee W.”
"East ordering and service"
“Thank you for your Ray Ban sunglasses order, we are going to be shipping these to you shortly. Please enjoy them.
Lee W.”
"Site is very easy to use. Found what I was looking for quickly. Easy to upload prescription. Quick service."
“Thank you for your order and for your review. We are working on completing your custom order and shipping it to you.
Lee W.”
"Better prices than Costco Optical. "
“Thank you for your review, we are super happy it worked out and you are happy.
Lee W.”
"Was nice to get what I wanted and not have to pay with PayPal only !! Thanks ! Was a good experience!!"
“Thank you for choosing us for your Maui Jim sunglasses. Enjoy them, they are the best.
Lee W”
"Quick and friendly customer support. "
“Thank you for review and order.
Lee W.”
A rep from Coolframes.com, coolframes, has responded:
“thank you for your order, we are sorry it didn't workout. The frame you ordered needed to be ordered from Prada and would take a few days before it shipped out to you.
Lee W.”