"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"I appreciate the ease of use of the website as well as the swift response and delivery."
"All good except the prices are in US funds and this is not apparent when placing the order. As a Canadian, it makes a significant difference in cost. I am hoping the glasses are worth it"
“Thank you so much for your order, we do have a .CA extension and you can certainly visit that. Here is the frame you liked on our Canadian extension https://www.coolframes.ca/glasses/kate-spade-eyewear/hazen-womens-eyeglasses.html
Lee W”
"Very easy process to order! And I ordered my frames with prescription lenses!!"
"I've been buying glasses online for over 10 years, with complete satisfaction. Cool Frames goes beyond my normal experience. Glasses are beautiful, perfectly clear vision and delivered quicker than other providers. Great!"
“Thank you so much for your order and for the review. Enjoy your eyeglasses.
Lee W.”
"Always great service and glasses are made perfectly "
“Thank you for your overall review and for your loyal business over the years.
we look forward to service you for many years to come.
Lee W.”
"Everything was easy to understand and perfectly explained. "
“Thank you so much for your order and for your review. We appreciate your business. We hope you enjoy your eyeglasses.
Lee W.”
"My son's spring hinge broke and trying to get just the temple replaced at an optician would be time-consuming if it could even be done, and the rest of the frame would still be over a year old. I found the exact frame at Coolframes for significantly less than other places, and his eye doctor will put the old lenses in the new frame for free. His prescription hasn't changed much, and since we have vision insurance, we will then be able to use his benefits to get another pair of glasses this year, so he will have a new pair and a backup pair when he goes to ROTC training this summer."
“Thank you so much for your order and review.
Lee W.”
"Very easy ordering experience"
“Thank you so much for your order and review.
your order should be on its way to you 03/18/2022
Enjoy your eyeglasses.
Lee W.”
"Paid for overnight shipping didn’t happen "
“Method of shipping is only when the item ships, not the processing time displayed on our shipping page which sadly no one reads prior to buying.
Lee W.”
"Ordering is easy; great selection. This is my 1st time ordering online & my 3rd pair of progressives but the 1st pair that are comfortable to wear. I LOVE these glasses! Great customer service too! I got them before they were promised. Shipped right to my door. I’ve already told everyone I know about CoolFrames! I’ll definitely order from them again! "
“Ms. Stone, thank you so much for the review and for the order. We are so happy that you are happy. Please enjoy the eyeglasses you have purchased and know we are here for you if you should need anything from us.
Lee W.”
"I found the exact frame I liked at a local optometrist at half the price. Looking forward to receiving them. "
“thank you for your order and for your review.
Lee W.”
"Authentic Cutler and Gross. Accurate prescription and lense selections. They accept HSA as all should but few do. I was slightly weary of ordering from CoolFrames due to some negative online reports, but after this experience I will shop and buy again. "
“Thank you for the kind review and for your order. We do our best for every order.
Lee W.”
"Came quickly although I later received a notice the frames were discontinued."
“Thank you for your order and your review.
Lee W.”
"great experience thank you "
“Thank you for your order and for your review.
Lee W.”
"Awesome! Will always be my 1st Choice "
“Doc, thank you so much for the continued support and your very kind review.
Lee W.”
A rep from Coolframes.com, coolframes, has responded:
“Thank you so much for your order and we cant wait to get your eyeglasses shipped to you.
Lee W.”