"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"Item i purchased was out of stock and i have waited an entire month and have yet to receive it"
"Very fast and efficient would use again "
"It is the second time that I buy glasses in cool frame; My frame and glasses have been good, the shipping has been fast, exactly the same as the frames that I have selected. My experience has been good"
"Such an easy way to order name brand glasses!"
"I cannot evaluate my experience until I receive the glasses. Ordering was smooth and efficient.
Awaiting results."
"Site was not intuitive in deleting the lens option. Free lenses really means $25 lenses."
"easy and straight forward"
"I had ordered Maui Jim sunglasses from another site on the internet just to find out they were fakes. Cool Frames sent me exactly what I ordered and they were authentic Maui Jim’s!! They kept me notified as to where they were in processing my order and when it was shipped and delivered. I even received a gift certificate to use on my next purchase from them. It will get used!"
"See above. Horrible order and viewing site!"
"Glasses came prefect. I'm very happy with the glasses. "
"CoolFrames has very large selection and orders are processed very efficiently."
"Very nice customer service. Helped with my order to get what I ordered. Thank Uou"
"Paid extra for 2-day shipping that took 8-days to arrive."
"great i ordered another pair"
"I bought a pair of glasses about a year and a half ago from Coolframes.com and the process was effortless. At that time I accidentally clicked a box I wasn’t in need of on the glasses and got a call from the front office to confirm if I did or did not need the extra whatever it was at the time. I found this to be going above and beyond.
A recent eye exam revealed a slightly different prescription for glasses and this was the only company I looked at based on their customer service, prior shipping experience, and their prices are legit. Thank you Coolframes. "