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Verified
5/5

2013-01-14

"Quick 2 ship! Best price on the web for anti-virus software.

"

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Verified
1/5

2013-01-14

"If only i read the previous reviews i'ld have saved myself so much headache. I ordered a Volcano Flow on 12-18-12 so i could watch my cable TV when i travelled out of state over the christmas break. I also payed xtra bucks for expedited shipping. I didn't get any product by 12-24-12 and i contacted them via email and they said the item was out of stock and if i wanted to cancel my order. I said ofcourse and they cancelled it. To cut the long story short, its 01-14-13 and i haven't got my refund back and they have stopped replying my emails. Avoid this place by all means else u'll find urself regretting. If a 0 star was possible, that'll be my rating for them."

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Verified
5/5

2013-01-14

"Thank you for sending my order is a reasonable time frame. The product was in go shape when it arrived."

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Verified
4/5

2013-01-14

"You kept me informed of the status of my order and the service provided was satisfactory. I would buy thru the site again."

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Verified
5/5

2013-01-14

"Excellent product. I received exactly what I ordered and shipping was prompt."

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Verified
5/5

2013-01-13

"Prompt service and great price"

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Verified
5/5

2013-01-13

"has lots of choices all as promised AAA+++"

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Verified
1/5

2013-01-11

"This ordeal has been ridiculous. I tried to buy a keyboard from CostCaptain on a Wednesday morning (mine is currently broken (using my roommates)). I paid for the 1-2 day expedited shipping fully expecting it to get here on Saturday or Monday.

So a day passes, and my order status is still "pending". So I email their customer service asking, "how long does this usually take?". The turn around time for their emails is supposed to be less than one day. Nothing. A day later my status has changed to processing. So I am cancelling (apparently this can take a day, also).

Uh. People? It's not 2003 anymore. Get with it.
"

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Verified
1/5

2013-01-10

"This was a bad experience. I ordered 32 calculators and was charged for 35 calculators. When I asked for a refund I was simply told to "send back the calculators" which is ridiculous. Never using Costcaptain again unless I am reimbursed for the 3 calculators ($9) total that I didn't buy."

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Verified
5/5

2013-01-10

"I appreciate that CostCaptain offers some wonderful products at such a reduced price. It makes it so much easier to afford good products for our homeschooling! "

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Verified
2/5

2013-01-10

"CostCaptain was completely unresponsive to two online requests for information about my order, which had not been processed eight days after I had placed (and paid for) it. When in frustration I phoned, I was told that they had just received the item, that it had been out of stock before (why didn't they notify me?). Once "processing" began, it took another week to arrive. I will not do business with them again."

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Verified
5/5

2013-01-10

"Great! They had trouble finding my address (which is a weird Apt address that confuses some shipping companies). Great products well packaged and well priced "

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Verified
5/5

2013-01-09

"Prompt, helpful response to email query prior to order placement; prompt approval of order and subsequent delivery"

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Verified
5/5

2013-01-09

"I was very impressed with CostCaptain's service. I found the product I needed immediately and at a great price, and the verification of eligibility was very easy to provide. Communication was excellent. Once approved, the shipment was on its way and arrived in no time at all, which is very impressive since it was just after Christmas. I will definitely use this site again. "

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Verified
5/5

2013-01-09

"One of the bests. Thank you very much for your user friendly, cooperative, affordable and fast service."

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