"I received 2 pkgs of hinges, with 2 hinges in each pkg in a very timely matter. However, the quality was not that great. I would recommend whoever prepares the shipments to check the operation of the hinges. One out of 4 hinges worked perfectly. One hinge broke when attached to cabinet when closing the cabinet. Two remaining hinges I was barely able to flex the hinge. The pin in the hinge was so tight, I had to use WD-40 for a couple of days to relax the tightness. "
"Zero Stars stealing money from people.
Snail mail. Made money on slow shipping. No email response. Product used, not to mention missing lock. Joke beware. Internet presence does not equal good company. "
"My knob is the wrong size but would cost more in postage to return than the item is worth"
"I have sent a message asking if screws come with the drawer slides?? and the shipping was way to long, took over 2 weeks to get ideas and I paid over 20.00 for shipping. At this point I will not use your company again "
"I was able to find the correct parts for the shower door wipes and seals. Customer Service verified that I had selected the correct parts. Received parts on time. Cut them to the correct length and they work great. thank you"
"It was easy to order and the site showed it was secure."
"Received parts on time and they were a good quality. Customer service is spot on. I love that you can actually talk or message a real person here in the US."
"We received our product in a timely fashion. The kick plates were ask described and work (and look) great. Very pleased. "
"The service was excellent. I received just what I ordered."
"It was very nice to get the gunther I needed to install some mirror work for a friend and I didn't have to drive to Dallas for it. It would have been around one hundred miles round-trip. 8 something for s&h , I would have burned a lot more in gas. Thanks. I will be back. "
"Product is excellent. Would recommend."
"Please leave me alone, get off of my cloud"
"The Item was a perfect fit and was easy to install. Very Good price. Would highly recommend."
"The description on my item said “pack of 5” in the title and also on the quantity in the specs. I ordered 5 “packs of five” so I could have 25 items. I was surprised when my package came in, and I only had 5 items. When I chatted with their online chat, they told me there was nothing they could do because sometimes 3rd party sellers label it that way, even though I did not purchase it from a 3rd party. I bought it specifically from their website. Highly dissatisfied with the lack of customer service and misleading descriptions."
"We have a beach bungalow with Gorell awning windows. Beach weather is brutal on metal so the arms and receivers finally went. Gorell was purchased some years ago by another company, which does not carry Gorell parts. I searched several sites but only you carry the parts that need to be replaced. The price is fair and the shipping is quick.
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