"I recently bought a samsung lcd tv (ln46a650) from datavis.com. My experience with the company was damn near flawless. After placing my order I received a telephone call a day or two after giving me directions on what to do when my tv arrived. I scheduled a time with the shipping company to receive my tv and it showed up at that scheduled time. As instructed, I opened the box and inspected the tv thoroughly before signing for it and letting the delivery man leave. The tv has been wonderful and has worked flawlessly since the day I got it.

My only complaint is that since my TV looked so amazing, I was robbed in the middle of the night. When I came back to the datavis.com website to order the same tv again the price had gone up by roughly $150. This isn't a huge problem, but since I can find it cheaper elsewhere now I won't be shopping with datavis.com this time.

Overall, this company still receives 5 out of 5 stars from me. Customer service was amazing, item was shipped on time, the price was great at the time, and the tv came to me with no problems whatsoever. Very smooth transaction. I would definitely recommend doing business with this company again!"

"Recieved wrong product, contacted customer service and from here on it all went down hill. Returned wrong product and tracked it until they recieved it. Waited for email from them telling me they recieved it and correct product is on it's way. Waited for three days and finally had to call them. Their response "oh, we are out of stock and what do you want to do." Needless to say, I will not buy from Datavis ever. Their custormer service, just sucks."

"3/11/09 - My original purchase was of an item on ebay. I chose buyit now, promptly paid for the item. Waited a few days, no email from them saying it shipped. so I sent them an email asking for the status of my order. A few more days passed, no reply, so I called and they had said my item was backordered. um... wtf, I won an item that was listed on ebay... how can you not have it in stock?

So I wait, about 2 weeks pass and I finally get my item. It's defective (mic doesn't work at all - item is a headset Tritton AX360. I call them up and ask to return it, but decide I'd rather not get the same crappy quality. They tell me that there is a 15% restocking fee... so I ask them if I buy a much more expensive headset (Sennheiser PC 350) if they can waive the restock fee. They agree, which is cool of them. The date is now 3/23/09.

The new item says it has a 2-3 day availability... so I think, okay, I can wait 2-3 more days. It is now 4/7/09 and they still haven't shipped this item. I had sent an email last week inquiring about the status of my order - again, no reply. So today I call and talk to customer service, who forwards me to a line that no one answers (which isn't the first this has happened - it happened with my first order too). So then I call back and talk to customer service again, this time instead of asking about my order, I just ask to cancel it. Re-ordered said item from amazon.com.

So be wary of doing business with this seller. Their customer service is crap. They don't answer emails, they don't have items in stock that they say they do. And they seem to take forever to do anything.

I won't be doing business with them ever again - don't even bother to resolve this, cause I already did by canceling and taking my business elsewhere."

"Needed Item ASAP. Paid $15.05 extra for guaranteed 2 day shipping. Never received product. Company never contacted us that product was not available. Mis-representation of product availability. Poor Customer Service! STAY AWAY!Lots of "Read the Fine Print" issues! These people don't deserve our hard-earned money!!!!"

"I received an Asus Eee 900HA netbook with the charger that didn't work. I called and got an RMA# and sent it back thinking that I would get an exchange. Instead, they applied a refund with a 15% restocking fee despite denying a request to refund the item! I'm still continuing with this ordeal."

"I ordered an Asus Eee PC 901HA through Buy.com, after the item was shown as being in stock and would ship in 1-2 business days.

On 12/2/08, I received an email from Datavis explaining that the item was out of stock, and that it would be another week before they had it in stock again, but that they did have the 904HA model ($50 more expensive!) in stock that they could ship immediately.

I replied stating that I needed the item within a specific timeframe, and that if they could not accomplish that, then to cancel my order.

The following day, I received an email from Buy.com advising that my order had been cancelled. No further responses have been forthcoming from Datavis.

I decided to see what was said about Datavis online, and found many complaints from others who had received similar treatment.

I would advise anyone to be extremely cautious when considering Datavis for any potential purchase.



I replied stating that i"

"Before buying anything from this outfit, read the reviews. I ordered and paid on October 20, 2008, expecting the item to be shipped within two days. On October 30, 2008, I asked for the tracking information. I was told that the item had not yet shipped and was backordered. When I placed the order, I believed that it was in stock and was not told otherwise until I asked ten days later.

Stay away!"

"I ordered from datavision via Amazon.com, like many of the people who reviewed before, I was afraid that they will send me the wrong item or the item will be oos, but the item arrived perfectly after about 1 week. Very nice packaging and the customer service was pretty good too."

"I purchased some software through buy.com marketplace from this seller (at a very good price)and waited for 3 days for an order confirmation before contacting buy.com. This morning my order was canceled and no reason was given. BIG wast of my time. I should have read the reviews before shopping with this company. It appears to be a trend. "

"HORRIBLE company. These guys are notorious for screwing customers and horrible CS. I ordered a headset from them, no rebate came in my box, so I downloaded the form from their website. Got a postcard saying that my rebate was denied due to not having an original rebate form (dl it from THEIR site). Called them numerous times, they said they would mail it out to me/call me back. None of this occurred. I will be filing a chargeback with my credit card company for the amount of the 30 dollars. dont waste your time."

"I ordered two new sets of Ultrasone 750 headphones advertised by Datavision as "new and factory sealed." Ten days later, I received one set of used, open-box headphones and one open box with no headphones in it at all. The shipper-posted weight is correct, so the second set was obviously never put in the box by Datavision. Their customer phone service is rude and accusatory, with extended hold times over twenty minutes. As the seller is impossible to deal with, I have now had to escalate this to a claim with my credit card and report them to the BBB. Hopefully I'll get my money back eventually. If your time and/or patience are valuable to you, I suggest shopping elsewhere. NOTE: Their website address is now datavis.com, but it's the same company."

"Like every one else, I was skeptical about DataVis because of the bad reviews on here and all over the web. I normally shop at stores with high ratings but I noticed DataVis had the same item $15 cheaper than the other stores with free shipping so I thought I'd give it a try. Additionally, DataVis could be found all over eBay, amazon, Howard Forums ("

"Bought a cellphone yesterday from there store.Upon inspection, I have dead pixel on the lower right corner. Gave datavision a call this morning. They reply was that they require up seven dead pixels for exchange. I do not recommend this place to buy a cellphone."

"Purchased Panasonic TV from this seller via Amazon. Sent order May 12th, received confirmation May 13th from Amazon and May 14th from this seller. Then on May 16th order was cancelled by Amazon due to product out of stock. Very disappointing waste of time."

"Do business with these NY retailers at your own peril. That is what I have lived by for years, but I thought I would take a chance again, and again we are being lied to about the product. I called this morning as a new customer and asked if it was in stock right now. They said "yes, we have in stock right now". So later this morning I called back with my order number and asked about my order and they said my order is "back ordered" and will be in, in a couple weeks. I asked about the lie I was told this morning and he said, we say it will "be in stock" when you ask. So I just called again as a customer who wants to purchase right now and asked the rep to check to make sure it is in stock, because I need it this weekend, and they said they checked and it is "in Stock right now". I don't know how you feel about dealing with Liars, but I just hate it, and it happens all the time with the NYC retailers. I don't know how they stay in business. Just my cents."