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Verified
1/5

2006-10-30

"This is my experience with this company. I purchased a refurbished FUJIFILM camera from them. In the add it listed that included was the lens cap, strap, batteries, etc, and that it was in a FACTORY SEALED BOX. I got the shipment. The box was NOT sealed. There was no lens cap, strap or batteries included. The usb cable that came with it didn't even fit the camera. So, I contacted Data Vision. He said he would send me a new usb cable, and he would credit me for the missing items. I never got the cable, had to go out and buy one. I had to contact them several times to finally get the credit of $12. Not near enough credit to buy the missing items, and the cable. By this time the 30 day return period had lapsed while I waited for them to refund my money. Well guess what? The camera is a piece of crap. It totally doesn't work half the time. Probably a return to their store, and they sold it to me knowing it wasn't any good. This explains why the box was open, and the usb cord didn't fit and missing items. BEWARE, THIS COMPANY WILL RIP YOU OFF IF THEY GET A CHANCE!!!!!! Oh, and they had the nerve to leave me negative feed back, for what? Because their service and items are such crap, I guess!"

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Vue
Verified
1/5

2006-09-14

"Even after reading some horrible reviews about this company, I thought maybe I'd give them the benefit of the doubt since their prices were much lower than some others I had seen. So, I order a laptop sleeve from here. Online it said product was in stock, but six days later I still had not received any verification on my order. I sent them an email, no response. I finally called them and waited about 10 minutes until someone finally picked up. The lady who answer was EXTREMELY RUDE! She tells me that the product I ordered is on backorder and it would take another 1-2 business weeks for them to get it in. I cancelled my order on the spot. She says a confirmation will be sent to me shortly of my cancellation...we'll see about that!

I will NEVER order from this company again!..nor will I give any company with bad ratings the benefit of the doubt again. Don't be fooled by the low prices...
"

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Verified
2/5

2006-09-01

"Low price - but low service. Called a few times.. Once or twice I got an american male who was very helpful. The rest of the time I got someone who was either outside the US or spoke bad english. The bad english speaker is VERY UNHELPFUL. He promised me the shipping would be removed - it was not. I called back to get it removed and he told me the item wasn't a free shipping item!! This item had been labeled with free shipping since they begun selling it. Luckly I took screen caps/got to the right guy. The shipping was removed. It took a day or two to ship(okay for a TV I guess).. I never got any tracking - even sent an email asking for tracking.

Like I said before.. cheap price - but its a gamble. I only took the gamble because amazon canceled my order ealier that week.
"

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Verified
1/5

2006-08-07

"Worst internet service ever... i purchased an ebay item with buy it now. A week later i still did not get my camera for a birthday gift. I called and they said it was out of stock and to wait 2 weeks to a month and MAYBE it would be in stock again. I left negative feedback due to this and they left me one back lying. Check out my ebay user id lookitzadobo and you will see the negative. They lied saying i was a bad customer. I was the perfect customer they were the bad guys"

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Verified
4/5

2006-05-17

"I recently ordered a Canon PowerShot SD400 after seeing it on Steve's DigiCam Website. It was a great price and after looking around a little bit, I decided to purchase it from Datavision. "

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Verified
1/5

2006-04-13

"was priced low but high shipping rates, but when i received the porduct today it was refurbished and the website did not say refurbished"

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Verified
1/5

2006-04-13

"A particularly bad seller. Shipping company lost package for over a week and store charged ME for restocking once it was found. Company does not respond to emails."

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Delivering products damage free
Delivering products on-time
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Ease of checking delivery status
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Being knowledgeable
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Overall customer service
Customer service being knowledgeable
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Verified
1/5

2006-04-11

"Never shipped
Never responded to email inquiries
Cancelled order via email 3/31
Never responded to cancellation.
Did not bill CC but cautiously checking to be certain they do not bill.
"

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Making decisions on their own
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Verified
1/5

2006-02-15

"They've charged my credit card and I still havnt recieved confirmation of shipping, even though their website alleges to charge and ship products coherently. Customer service was exceptionally rude over the phone and would not give me my tracking number of their supposed shipment. I'd definatly think twice before ordering through datavis if you expect to recieve your items in ANY timely manner. Returns is also very difficult as they charge you shipping to and from. So if your item is not in stock they'll tell you it is in stock and hang the value of return shipping over your head as an incentive to keep your order backordered. This company is very mischievous and hardly honest.

Will never buy from datavis again.

EDIT: item recieved. Speculations were wrong, regardless however, customer service was still exceptionally rude.
"

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Verified
1/5

2006-02-01

"I called the store before placing my order and asked if I placed the order on Monday 1/30/06 and paid for 3 day shipping when would the item arrive...the customer service rep state Friday 2/3/06. I placed the order and recieved a 'canned' email that stated the order would be procssed in 24-48 and shipped thereafter. The item did show 'available' when I placed the order and at no time was I contacted that the item was not in stock. I called the store today and was told I would be the item sometime next week. The customer service rep said the internet state the item would be available in 5-7 days. I did not see that at anytime before placing the order. I then canceled the order and I will not order from them."

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Verified
1/5

2005-12-22

"I placed this order for a christmas present. I called them a week after placing the order because I should have received it by then because it was instock when I ordered and had 2 day shipping. So I called them and after 30 min of being on hold, they told me that they hadnt shipped it yet because I only gave them my cell phone # and they couldnt ship it. I asked them why they did not notify me to ask for an alternate number, and they said that they emailed me. I never received that email, nor a phone call. I canceled my order with them. "

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N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Delivering products damage free
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Delivering products on-time
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Overall technical support
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Making decisions on their own
Resolving problems
Being trustworthy
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Being knowledgeable
Being easy to reach
Overall customer service
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Customer service being knowledgeable
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Verified
1/5

2005-12-12

"Rude and terrible customer service. I ordered this item and emailed customer service to cancel order before order is ever processed. I received no reply, and 20 days later the item is shipped and I'm charged. I called customer service and after having to call several times, I finally reached someone who blamed me for not knowing the return policy in the first place. Now I can't return it even when I haven't touched the package at all. Now I'm extra careful about fishy seller like this."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Verified
1/5

2005-12-03

"I ordered from this store, and they sent me the wrong product w/o even notifying me that they've changed it. and in return i got some crappy products...i called and emailed, but their customer service is horrendous. in return i got products that are lame and unsatisfying...STAY AWAY FROM THIS FRAUD COMPANY!!!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-11-05

"Ordered from Datavision's website which stated the item I intended to order was in stock. After a few days without an order status, I e-mailed Datavision requesting a status. They stated it was back ordered and would take 2 weeks before they would receive the item. I requested the order be cancelled. No response. Sent another e-mail requesting verification of my cancellation. Again no response. 10 days later UPS tried to deliver the cancelled order, I refused delivery. I e-mailed Datavision again stating the item had been refused and they must issue a credit. No response. After 30 days no credit card credit was issued. After serveral more failed contacts via e-mail, I disputed the charge with my credit card company. Forget ordering from this company. There are too many good ethical internet sources, to put up with this kind of garbage. "

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Being knowledgeable
N/A
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
N/A
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-10-09

"Buyers beware. You’re in for Frustrating times if for some reason you need to return your purchased Item. Mine arrived damaged. If you have to return your item beware that its on your dime (even if its defective). If for some reason you are unhappy with the response you receive form email correspondence and decide to call the company be ready to wait approx 10 Minutes before you talk to anyone. The Customer service personnel are unhelpful, unsympathetic and your complaints will fall on death ears. It’s been one and half months and I still have not received my replacement. I recommend staying away from this company."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability