"Awesome store got defective item once and issue was resolved wery profesionaly and cost effective.. heartly recomend"
"I have experience of buying various sort of products from DX for a half of year. There were some long-time delayed orders, but all of them were shipped. Also during the Lunar Chineese New Year were some problems with feedbacks to my tickets, and a delays with shippement. But all problems were solved. By the way all the products I have purchased, were good packed and were not damaged during the transportation, and also they matched to photos and description. Only one thing makes me sad, almoust all items are tripping to Russia for about mounth or two."
"I like to much buy on DX, they are very fast, excellent products, low prices and are very attentive with anything customers needs. I strongly recommend."
"I placed an order with this place a month ago, and because the order is under $15.00 they would not provide a tracking #. I have been trying to get in touch with a live person to find out how much longer will I have to wait and I cannot seem to reach anyone. Save yourself a lot of time and some money DO NOT ORDER FROM DX-dealextreme!!!!"
"Ótimo site, produtos de boa qualidade e preços muito bom eu recomendo a compra... Faço dropshiping e meus clientes são extremamente satisfeitos. realmente recomendo"
"I have made more than a 50 orders from then and I didnt have a single problem. 2 times my items were lost by post office, and dx.com refunded me all my money.
They have best support and ticket service, warranty and overall user experience.
If you want to be ceratain about your money, product warranty, support service and to have overall easy user experience dx.com is way to go."
"I have procured several items from DX.com. I have encountered problems during the process. I have received defective items, some are not to specifications. I discuss the matter with DX. The customer care staff is very understanding and friendly. Always, to my experience, they are with the customer, with sincere intention to help you to get the problem solved. They know for sure a customer comes out with a report/complain because they feel bad or unsatisfied about the transaction. I ordered a screen protector for my Android, its size differed by 02mm. DX accept the fault, apologized and refund the value. Moreover, didn't ask me to return the item too. The value of the item is small but DX's act won a customer. I returned twice a phone for small defects on it. DX accept it without making any argument on the issue. DX handled the issue to my entire satisfaction. I love DX. I trust DX.
Ekanayake."
"I had a problem with a SD card that I received damaged, and Deal Extreme answered me immediately and accepted the returning and replaced the card in 15 days. The service is perfect"
"I am long time customer, everything was fine till last few months, when most of my orders were delayed in China's customs. Some of them were resend from DX, but I never received new ones either."
"Three time's, my family used the services dx.com. And what i can say:
1) Great prices, a huge selection of products.
2) Packages arrive in Vladivostok during the month. So, no problems with delivery had not even once.
3) The real problem dx.com that goods shown as available, may not be available in stock. And then, you need to communicate with customer support to change your order / refund.
Or wait until the item will be available (dx.com automatic return money after a month expectation, if good don't arrive in stock).
4) I spoke twice due to lack of stock goods, with support in the face of Sonia. In general, service support solved my problem and help me )))
So, i am pleased with shopping at dx.com. "
"I was pretty happy with their service up until November 2013...I made $108 order that still didn't even leave China...IPS tracking says package was sent like 10 times, but never actually left China, wtf?"
"If you want to receive your product, I highly recommend going elsewhere. After nearly 3 months I still have nothing to show for the product I ordered and horrible customer service telling me to wait another week. I paid additional to have expedited shipping with tracking information from DealExtreme. After finding a friend to translate the Chinese website for me, it shows my product left their warehouse weeks after ordering. I'm left with nothing. The dx.com website has online customer service representatives who just tell me to fill out a form, file a claim and wait longer. The response to the claim is to wait another week. I'm tired of waiting, I recommend that you NEVER do business with this company. I wish I had researched this company online before handing them my money."
"Still excellent services ! I guess I will use them for a long time! "
".The articles two usb to ps2 adapters arrived in the standard time with free shipping and their build quality including the plastic is quite good and strong. They fit well into pc connectors and they do the job for which they were designed. Will for sure buy again from DX.com"
"i'm suprise with shoping here :)"